学校代码：10730
分类号： 密级：公开
论文题目（中文）深圳百乐华商场火灾风险管理研究
论文题目（外文） Research on Fire Risk Management of
Bailehua Shopping Mall in Shenzhen
作 者 姓 名 曾雁
类 型 领 域 工商管理硕士
研 究 方 向运营管理
教 育 类 型学历教育
指 导 教 师 何欣 副教授
合 作 导 师
论 文 工 作 时 段2020年03月至2021年08月
论 文 答 辩 日 期2021年11月
校址：甘肃省兰州市城关区天水南路222号MBA学位论文 作者：曾雁 深圳百乐华商场火灾风险管理研究MBA学位论文 作者：曾雁 深圳百乐华商场火灾风险管理研究
深圳百乐华商场火灾风险管理研究
中文摘要
近年来，随着我国经济水平的快速提升，以及大众消费需求和能力的同步增
长，许多城市陆续出现各种各样的商业综合体。由于商业综合体人口高度密集、
经营业态多样、可燃物多的特征，一旦发生火灾事故，容易造成灾难性后果。
本文运用风险管理及火灾风险管理、火灾风险评估等相关理论，对深圳百乐
华商场的火灾风险管理进行研究。首先，分析深圳百乐华商场火灾风险管理现状，
包括了商场火灾风险管理相关规章制度、消防应急队伍建设和员工消防安全素
质，以及商场火灾风险管理面临的困境；其次，采用现场检查法对深圳百乐华商
场火灾风险源进行识别，进而分析深圳百乐华商场存在的火灾风险；接着，运用
风险矩阵从引发火灾的可能性和火灾发生的危害性两方面对火灾风险进行评价
和等级划分；随后，针对不同火灾风险等级，分别提出了火灾风险应对措施。最
后，提出通过监督检查以及资金、组织、制度、科技等措施，为深圳百乐华商场
火灾风险管理的实施提供全面保障。
本文对深圳百乐华商场火灾风险管理的研究，一方面可以帮助深圳百乐华商
场改进火灾风险管理工作，促进企业改革，保证商场运营安全，获得更好的经济
效益；另一方面对于其他商业综合体来说可以参考和借鉴本次研究成果，用以提
升自身的火灾风险管理水平，降低火灾风险。
关键词：商业综合体，火灾风险，风险管理，风险矩阵
IMBA学位论文 作者：曾雁 深圳百乐华商场火灾风险管理研究
RESEARCH ON FIRE RISK MANAGEMENTOF
BAILEHUA SHOPPINGMALLIN SHENZHEN
Abstract
In recent years, with the rapid development of China;s economic level and the
synchronous growth of mass consumption demand and capacity, a variety of
commercial complexes have appeared in many large, medium and small cities. Due to
the characteristics of highly dense population, diversified business types and many
combustibles in the commercial complex, once a fire accident occurs, it is easy to
cause disastrous consequences.
This paper studies the fire risk management of bailehua shopping mall in
Shenzhen by using the fire risk management ，relevant theories of risk management
and fire risk assessment. Firstly, it analyzes the current situation of fire risk
management in Shenzhen bailehua shopping mall, including the rules and regulations
related to fire risk management, the construction of fire emergency team and the fire
safety quality of employees, as well as the difficulties faced by fire risk management
in shopping malls; Secondly, the on-site inspection method is used to identify the fire
risk sources of Shenzhen bailehua shopping mall, and then analyze the fire risk of
Shenzhen bailehua shopping mall; Then, the risk matrix is used to classify and
evaluate the fire risk from two aspects: the possibility of fire and the harmfulness of
fire; Then, according to different fire risk levels, the fire risk countermeasures are put
forward. Finally, it is proposed to provide a comprehensive guarantee for the
implementation of fire risk management in Shenzhen bailehua mall through
supervision and inspection, capital, organization, system, science and technology and
other safeguard measures.
The research on fire risk management of Shenzhen bailehua shopping mall in
this paper can help Shenzhen bailehua shopping mall improve fire risk management,
promote enterprise reform, ensure shopping mall operation safety and obtain better
economic benefits; On the other hand, it has certain reference significance for other
commercial complexes to better improve relevant management work, prevent it before
IIMBA学位论文 作者：曾雁 深圳百乐华商场火灾风险管理研究
it happens, and further improve the overall management level of the industry.
Key words: cmmercial complex, fire risk, risk management, analytic hierarchy
process
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