摘要 员工是企业重要的人力资源，员工激励已逐渐成为企业人力资源管理的重要手 段。ZHFS公司是服装生产企业，生产员工处在生产第一线，直接参与产品生产和 制造，为企业直接创造价值，是企业不可忽视的生产力量。随着服装生产企业竞争 的不断激烈，越来越多的企业管理者开始注重激励生产员工，发挥他们的工作潜力 和工作热情。对生产员工激励能够为企业生产营造良性竞争环境，能够调动生产员 工为企业创造价值的主动性和积极性，有助于提高企业整体绩效，促进企业在激烈 的竞争环境下稳定发展。但目前ZHFS公司管理者管理理念落后，人力资源管理知 识匮乏，在思想上不重视生产员工激励，在行动上缺乏生产员工激励有效的方式方 法，导致了生产员工工作热情和责任感不强，生产成本上升，生产率明显降低，进 一步阻碍了企业的发展。所以如何根据企业实际，建立一套适合企业发展和生产员 工需求的激励体系，对于企业永续发展至关重要。 本文以ZHFS公司生产员工为研究对象，以企业激励体系为研究内容，首先从 公司基本情况、人力资源状况、生产员工激励体系现状分析入手，然后通过设计问 卷调查，统计分析出公司目前的生产员工激励体系存在的问题，包括薪酬结构不合 理、福利体系有待优化、绩效考评体系不健全、培训体系流于形式、企业文化建设 缺乏、沟通渠道不畅通。再次通过分析出的问题深入探究存在的原因，主要是管理 者管理理念落后；公司缺乏系统的规章制度支持；管理者对员工需求不关注三方面 原因。最后结合公司实际情况，提出生产员工激励体系优化建议，包括建立全面薪 酬结构，创新差别化福利体系；优化绩效考评体系；建立科学系统的培训体系；营 造以人为本的企业文化氛围；完善双向沟通体系。本文通过研究ZHFS公司生产员 工激励体系现状，提出优化建议，主要是为了改变公司目前的人力资源管理现状和 企业生产现状，提高生产员工个人绩效和企业绩效相结合，为企业更好的发展提供 思路。 关键词：生产员工；激励；激励体系；优化 1 山东理工大学硕士学位论文 Employeeisanimportanthumanresourceofanenterprise.Employeemotivationhas graduallybecomeanimportantmeansofhumanresourcemanagement.ZHFScompanyis agarmentproductionenterprise.Itsproductionstaffareinthefrontlineofproduction. Theydirectlyparticipateintheproductionandmanufacturingofproductsandcreatevalue fortheenterprise.Itisaproductionforcethatcannotbeignoredbytheenterprise.With theincreasinglyfiercecompetitioningarmentmanufacturingenterprises,moreandmore managersbegintopayattentiontothestimulationofproductionstaffandgivefullplayto theirworkpotentialandenthusiasm.Incentivetoproductionstaffcancreateabenign competitiveenvironmentforenterpriseproduction,mobilizetheinitiativeandenthusiasm ofproductionstafftocreatevaluefortheenterprise,helptoimprovetheoverall performanceoftheenterprise,andpromotethestabledevelopmentoftheenterpriseinthe fiercecompetitiveenvironment.Butatpresent,themanagementideaofZHFScompany's managersisbackward,theknowledgeofhumanresourcemanagementisdeficient,the incentiveofproductionstaffisnotpaidattentiontointhought,andtheeffectivewayand methodofincentiveofproductionstaffislackinaction,whichleadstothelackof enthusiasmandsenseofresponsibilityofproductionstaff,theincreaseofproductioncost andtheobviousdecreaseofproductivity,furtherhinderingthedevelopmentofthe enterprise.Therefore,howtoestablishasetofincentivesystemsuitableforthe developmentofenterprisesandtheneedsofproductionstaffaccordingtotheactual situationofenterprisesisveryimportantforthesustainabledevelopmentofenterprises. ThispapertakesZHFScompany'sproductionstaffastheresearchobjectand enterpriseincentivesystemastheresearchcontent.First,itanalyzesthecompany'sbasic situation,humanresourcessituationandthecurrentsituationoftheproductionstaff incentivesystem,andthenthroughthedesignofquestionnairesurvey,itanalyzesthe existingproblemsofthecompany'scurrentproductionstaffincentivesystem,including unreasonablesalarystructure,welfaresystemtobeoptimizedandperformanceThe efficiencyevaluationsystemisnotperfect,thetrainingsystemisonlyinform,the corporatecultureconstructionislack,andthecommunicationchannelsarenotsmooth. Third,throughtheanalysisoftheproblemsin-depthexplorationofthereasonsforthe existence,mainlythebackwardmanagementconceptofmanagers;thelackofsystematic managementsystemsupport;managersdonotpayattentiontotheneedsofemployees. Finally,combinedwiththeactualsituationofthecompany,thepaperputsforwardsome 2 ABSTRACT ABSTRACT 山东理工大学硕士学位论文 suggestionsontheoptimizationoftheincentivesystemforproductionemployees, includingtheestablishmentofacomprehensivesalarystructure,theinnovationof differentialwelfaresystem,theoptimizationofperformanceevaluationsystem,the establishmentofascientificandsystematictrainingsystem,thecreationofa people-orientedcorporatecultureatmosphere,andtheimprovementofthetwo-way communicationsystem.Thispaperstudiesthecurrentsituationoftheincentivesystemof ZHFScompany'sproductionstaff,andputsforwardoptimizationsuggestions,mainlyfor thepurposeofchangingthecurrentsituationofhumanresourcemanagementand enterpriseproduction,improvingthecombinationofpersonalperformanceandenterprise performanceofproductionstaff,andprovidingideasforthebetterdevelopmentof enterprises. Keywords:Productionstaff;Incentive;Incentivesystem;Optimization 3 ABSTRACT 山东理工大学硕士学位论文目录 目录 摘要.......................................................................................................................................I ABSTRACT.........................................................................................................................II 目录.....................................................................................................................................IV 第一章绪论..........................................................................................................................6 1.1选题背景及研究意义................................................................................................6 1.1.1选题背景.............................................................................................................6 1.1.2研究意义.............................................................................................................6 1.2国内外研究综述........................................................................................................7 1.3研究内容与研究方法..............................................................................................10 1.3.1研究内容.............................................................................................................10 1.3.2研究方法.............................................................................................................10 1.3.3研究技术路线.....................................................................................................10 第二章相关概念与理论....................................................................................................12 2.1激励的相关概念......................................................................................................12 2.2激励体系的相关概念..............................................................................................13 2.3激励相关理论..........................................................................................................14 2.3.1马斯洛需求层次理论.......................................................................................14 2.3.2双因素理论.......................................................................................................16 2.3.3期望理论...........................................................................................................16 第三章ZHFS公司生产员工激励体系现状....................................................................18 3.1ZHFS公司基本情况...............................................................................................18 3.1.1公司简介...........................................................................................................18 3.1.2公司组织架构...................................................................................................18 3.1.3人力资源管理情况.............................................................................................19 3.2ZHFS公司生产员工激励体系现状......................................................