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RXRUK23RP
In partnership with:
RetailX
United Kingdom
Ecommerce country report
2023
€ 499 May 2023
www.retailx
SUSTAINABILITYUK COUNTRY RREPORTEPORT |2INTRODUCTION023 | INTRODUCTION
RXRUK23RP ? 2023 retailx
Introduction
Featured
Contents
Page07
The 2023 edition of the RetailX
UK Ecommerce Country Report
brings together the latest ?ndings
on how UK shoppers buy online
and across sales channels ¨C and
on how leading retailers and
Country pro?le
Market context
03 05 07 0910 1113 1415 1618 2022 2425 2627 2838 39
The UK consumer
Ecommerce indices
Payment types
Delivery and collection
Returns
Product categories
Social commerce
Peak trading
In?ation and the cost of living
Sustainability
brands in the market sell to them.
UK shoppers expect to be
able to buy however best suits
them ¨C online, instore or across
channels
In doing so, we o?er a practical guide to those who
already trade in this key European market, and to
those who are looking to move into or expand within
it. The report comes in a year in which marketplaces,
retailers and brands are continuing to develop their
strategies while responding as customer behaviour
changes. At the same time they are deali¡£¡£¡£ÒÔÏÂÂÔ