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学位论文原创性声明
本人所提交的学位论文《胜任力模型在 X家装公司中层管理者招聘中的应用研究》,
是在导师的指导下,独立进行研究工作所取得的原创性成果。除文中已经注明引用的内
容外,本论文不包含任何其他个人或集体已经发表或撰写过的研究成果。对本文的研究
做出重要贡献的个人和集体,均已在文中标明。
本声明的法律后果由本人承担。
论文作者(签名):
指导教师确认(签名):
2022年 5月 10日
2022年 5月 10日
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存、汇编学位论文。
(保密的学位论文在年解密后适用本授权书)
论文作者(签名):
指导教师确认(签名):
2022年 5月 10日
2022年 5月 10日
摘要
随着人们生活水平的不断提高,人们对居家的生活环境也有了更高的要求,人人都
想拥有更加舒适美观的住宅空间。因此,家装公司获得了巨大的发展空间和发展潜力,
出现了一批集团化、全国性的大型企业。在家装公司管理中,中层管理人员作为企业的
枢纽,负责制定家装企业整体发展的策略和长远的计划。可以说,中层管理人员对于家
装公司的可持续健康发展至关重要。而能否招聘到合适的优秀中层管理人员是决定家装
公司发展壮大的根本所在。为此,本文以 X家装公司为例,以 X家装公司的中层管理
人员为研究对象,探索构建基于胜任力模型的中层管理人员招聘体系。
本文结合文献研究法,总结前人对于胜任力模型、胜任力模型在企业招聘的应用等
研究成果,为研究提供思路及方向。其次,阐述胜任力、中层管理者以及招聘的概念界
定,并且就胜任力模型、冰山模型及洋葱模型等相关理论进行总结,为研究提供理论支
持。随后,以 X家装公司为研究对象,结合调查法,阐述 X家装公司的发展历程及现
状、战略目标及定位基础,从甄选流程、招聘流程以及招聘结果评估等分析 X家装公司
中层管理人员招聘的现状,从中分析发现存在招聘标准不够科学量化、缺乏完善的招聘
体系和流程、录用人员人岗匹配性较低等问题。
针对 X家装公司中层管理人员招聘中存在的上述问题,利用访谈法和问卷调查,对
胜任力模型指标进行选取,采用因子分析法,确定各指标的权重,构建 X家装公司中层
管理人员胜任力模型。最后,将所建立的胜任力模型应用于 X家装公司中层管理者招聘
环节中,包括招聘信息发布环节、求职申请表再设计、面试过程再设计以及录用及试用
期考察设计,并且从招聘成本控制、录用率以及成功录用率、流失率进行招聘的效果评
估,为家装公司进行中层管理者招聘提供借鉴。
关键词:胜任力模型;中层管理者;招聘
I
ABSTRACT
With the continuous improvement of people's living standards, people have higher
requirements for the living environment of their homes. Everyone wants to have a more
comfortable and beautiful residential space. Therefore, home improvement companies have
huge development space and development potential. In the management of home
improvement companies, middle managers are the hub of the company and are responsible for
formulating strategies and long-term plans for the overall development of home improvement
companies. It can be said that the sustainable and healthy development of home improvement
companies puts forward a higher level for middle managers. Request. To this end, this article
takes X Home Improvement Company as an example, and explores the mid-level
management personnel recruitment system based on the competency model from the middle
management personnel of X Home Improvement Company as the research object.
Combining the literature research method, summarize the predecessor's research results
on the competency model and the application of the competency model in corporate
recruitment, and provide ideas and directions for the research. Secondly, it elaborates the
definition of competence, middle management and recruitment, and summarizes the
competence model, behavioral event interview method and structured interview related
theories to provide theoretical support for the research. Subsequently, taking X home
improvement company as the research object, combined with the investigation method,
elaborated on the development history and status quo, strategic goals and positioning of X
home improvement company, and analyzed the recruitment of middle managers of X home
improvement company from the recruitment process, selection process and evaluation of
recruitment results. According to the current situation, the analysis found that there are
problems such as unreasonable recruitment standards, unscientific interview methods, and
low recruitment success rate. Subsequently, combined with the factor analysis method, make
full use of the competency model, combined with the competency model construction method
and process, carry out the construction and analysis of the competency model.
II
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