III 摘要 随着我国经济发展进入新常态，传统制造企业特别是矿山设备公司的可持续 发展面临新的挑战，需要企业进一步发挥人力资本的作用，有效激发企业发展活 力。基于此，如何正确有效激励技术人员，使其产生更好的业绩表现，为企业创 造更大的利益，是企业应该思考和关注的问题。在实践中，技术人员是企业生存 和发展的重要资源。面对激烈的市场竞争和人才竞争，如何设计出一套科学有效 的技术员工激励实施方案，关键在于要真正从企业实际出发，真正洞察和理解技 术人员的需求，把个人发展目标同企业发展目标有效结合起来，这样才有助于使 激励机制发挥应有的作用。 FZ矿山设备公司是一家主要从事矿山救援设备和工程施工的企业，公司承 接业务种类繁多、生产产品多样，但定型产品少、定制产品多，且多为现场施工 任务，因此FZ矿山设备公司对技术人员的依赖程度很高。近年来，随着公司不 断发展，技术人员激励机制却没有跟上企业快速发展的步伐。本文通过对FZ矿 山设备公司的技术人员激励问题进行调查研究，采取文献调研法、案例分析法、 深度访谈法等研究方法，在实际调查和理论推演的基础上，充分吸收国内外人力 资源激励已有的研究成果，从企业的激励方案现状入手，诊断目前存在的激励不 到位、措施执行不彻底等问题，通过对现存问题进行研究分析，结合矿山设备公 司实际人力资源管理的需要，围绕员工激励目标及原则、员工激励方案与设计等 方面，提出一套符合其内涵发展、切实可行的激励方案，结合方案还设计提出激 励机制实施的保障措施，以期为同类型企业的人力资源管理提供相关思路与方 法。 关键词：矿山设备公司；技术人员；激励机制 Abstract IV Abstract As China's economic development enters a new normal, the sustainable development of traditional manufacturing enterprises, especially mining equipment companies, faces new challenges. It is necessary for enterprises to further exert the role of human capital and effectively stimulate the vitality of enterprise development. Based on this, how to correctly and effectively motivate technicians to produce better performance and create greater benefits for enterprises is an issue that enterprises should consider and pay attention to. In practice, technicians are an important resource for the survival and development of enterprises. In the face of fierce market competition, how to design a set of scientific and effective technical employee incentive implementation plans, the key lies in truly starting from the actual enterprise, real insight and understanding of technology. The needs of personnel can effectively combine personal development goals with corporate development goals so as to occupy a favorable position in market competition. FZ Mining Equipment Co., Ltd. is a company mainly engaged in mine rescue equipment and engineering construction. The company undertakes a wide variety of business and diverse production products, but there are few stereotyped products, many customized products, and most of them are on-site construction tasks. Therefore, FZ Mining Equipment Co., Ltd. The level of reliance on personnel is high. In recent years, with the development of the company, the incentive mechanism for technicians has not kept pace with the rapid development of enterprises. This paper investigates and studies the technical staff incentives of FZ Mining Equipment Company, adopts research methods such as literature research method, case analysis method and in-depth interview method, and fully absorbs human resources incentives at home and abroad based on actual investigation and theoretical deduction. Some research results start from the current situation of the incentive plan of the enterprise, diagnose the existing incentives that are not in place, and implement the measures are not thorough. Through the research and analysis of the existing problems, combined with the actual human resource management needs of the mining equipment company, around the employee incentives Objectives and principles, employee incentives and design, etc., propose a set of incentives that are in line with their connotation development and practical, and combine the schemes to design and propose incentives for implementation, in order to Abstract V provide relevant ideas for human resources management of the same type of enterprises. method. Keywords: mining equipment company; technical staff; incentive mechanism 目录 VI 目录 第一章 绪论 .............................................. 1 第一节 研究背景................................................................................................... 1 一、国内矿山设备企业的现状 ............................................... 1 二、国内同类企业技术人员的激励机制现状 ................................... 3 第二节 研究目的及意义....................................................................................... 4 第三节 研究内容和框架....................................................................................... 5 第四节 研究方法................................................................................................... 7 一、文献调研法 .......................................................... 7 二、案例分析法 .......................................................... 7 三、深度访谈法 .......................................................... 7 第五节 创新之处................................................................................................... 7 一、选题角度的创新 ...................................................... 8 二、方法和实践上的创新 .................................................. 8 第二章 相关理论及文献综述 ................................ 9 第一节 概念界定................................................................................................... 9 一、“激励”一词的概念界定 ............................................... 9 二、“技术人员”一词的概念界定 .......................................... 10 第二节 相关理论................................................................................................. 10 一、内容型激励理论 ..................................................... 10 二、过程型激励理论 ..................................................... 12 三、激励机制设计要点 ................................................... 13 第三节 国内外文献研究综述............................................................................. 14 一、国内文献研究综述 ................................................... 14 二、国外文献研究综述 ................................................... 16 三、国内外文献研究评价 ................................................. 18 第三章 FZ矿山设备公司人员激励问题分析 .................. 19 目录 VII 第一节 FZ矿山设备公司的概况 ..................................................................... 19 第二节 人员管理现状及诊断............................................................................. 20 一、公司人力资源管理总体情况 ............................................ 20 三、人员构成和特征分析 ................................................. 21 第三节 技术人员激励的现状分析................................................................... 24 一、现行激励方式分析 ................................................... 24 二、现行激励模式效果分析................................................ 25 第四节 人员激励的问题及原因分析................................................................. 27 一、现行激励方式存在的问题分析 .......................................... 27 二、现行激励方式不足的原因分析 .......................................... 29 第四章 FZ矿山设备公司技术人员激励机制构建 ............... 32 第一节 员工激励目标及原则............................................................................. 32 一、激励体系设计的总体目标 .............................................. 32 二、激励体系设计的基本原则 .............................................. 32 第二节 员工激励方案与设计........................................................................... 33 一、改进薪酬激励的制度 ................................................. 33 二、加大精神激励的力度 ................................................. 35 三、完善工作激励的内容 ................................................. 36 第三节 FZ矿山设备公司激励方案效果验证 ................................................. 37 一、激励方案实施过程中