A公司技能人才“工匠精神”培养研究 摘要 人力资源是企业生存发展的一项非常重要的资源。随着社会分工的发展，高技能 人才在企业中扮演的角色也越来越重要。李克强总理在党的十九大报告中明确提出了 “工匠精神”，因此将“工匠精神”作为研究主题符合当代时代发展的潮流。技能型 人才是企业人才发展的重要组成部分，并且技能人才是企业工匠精神的重要载体。提 升技能人才的工匠精神是提升企业核心竞争力获取竞争优势的源泉。这类人才作为企 业最终产品的直接创造者，对整个企业的创新力、技术水平有着至关重要的作用。 A公司作为一家大型传统造纸企业，既肩负着传承造纸文明的历史使命，又承担 着整个社会工匠培养的责任。目前针对企业技能人才工匠精神的研究并不是很多，大 多数是关于职业院校学生工匠精神的探讨，本篇文章将根据工匠精神的时代要求及养 成因素的分析，结合国内外人才发展相关理论，对A公司技能型人才工匠精神的培 养重点进行探究。在此过程中采用深入访谈以及问卷调查多种形式结合的方式对A 公司的工匠精神现状及养成因素等研究，从而对A公司技能型人才工匠精神培养给 出相关建议。具体研究如下： （1）指出文章研究的背景，结合人才发展的国内外理论，以及工匠精神的时代 要求，指出文章研究的理论及实际意义。在此过程中将文章的创新点及相关论文思路 做说明。 （2）对工匠精神的涵义以及养成因素等相关文献进行重点研究，从而深刻了解 工匠精神所赋予的时代意义。另外结合麦克里兰冰山模型、社会学习理论以及马斯洛 需求层次等理论，构建本篇文章研究的理论框架及基础。同时也将国内外技能人才工 匠精神培养的现状做剖析，了解整个社会对工匠精神的推动情况。 （3）重点分析A公司技能型人才工匠精神培养现状及问题。首先对A公司基本 情况以及技能人才的多样性进行分析，了解目前样本群体的现状。接着通过问卷和访 谈等形式分析A公司目前技能工匠精神人才培养的现状及存在的问题。通过发现问 题从而提出问题，继而分析问题存在的原因，最终达到解决问题的目的。总结发现目 前存在的问题主要包括整个公司没有推动工匠精神建设的氛围、员工对工匠精神的认 知模糊、高技能人才流失率高以及产品创新程度不够四点问题。分析实际问题原因时 主要从个人、组织和社会三个角度来深层次剖析存在问题的本质。由于本篇文章的研 究对象是企业技能人才，因此会重点从组织角度提 出研究方案。 （4）结合公司战略及人才梯队建设要求给出A公司技能型人才工匠精神培养的 摘要 具体实施方案，主要从三个方面开展：营造崇尚工匠精神的浓厚文化氛围、加强内部 制度建设以及内外协同进行工匠精神培养。首先企业必须要有浓厚的氛围，才能让工 匠精神在员工心中生根发芽。这与社会学习理论的要求不谋而合。在氛围营造方面将 主要从宣传渠道和主题活动两方面来开展。其次制度建设是保障，很多时候相关制度 的缺失，导师优秀人才不能发挥其价值，甚至带来优秀人才的流失。因此主要从导师 制、岗位技术能力模型开发、提案、职业双通道建设以及其他激励制度完善几个方面 来介绍制度建设方面的方案。最后在内外协同部分，现在整个社会都在大力弘扬工匠 以及各类人才对社会的贡献，因此这部分将结合校企合作、建立大师工作室、实训基 地、技能竞赛开展以及参观游学等来实现。 本篇文章希望将对A公司的研究成果体系化、制度化，全面提升A公司技能员 工的工匠精神，将A公司打造成集团乃至区内标杆企业。同时希望进一步将这种培 养方案复制到A集团其他公司，从而带动整个集团乃至整个造纸行业的工匠精神的 培养。 关键词：技能人才， 工匠精神， 问卷， 职业双通道， 校企合作 ABSTRACT Research on the Training of Craftsman Spirit for Skilled Talents in Company A ABSTRACT Human resource is a very important resource for the survival and development of enterprises. With the development of social division of labor, the role of highly skilled talents in enterprises is becoming more and more important. Premier Li Keqiang clearly put forward the spirit of craftsmen in the report of the Nineteenth National Congress of the Communist Party of China. Therefore, taking the spirit of craftsmen as the research theme also has distinct characteristics of the time. Skilled talents are an important part of the development of enterprise talents, and skilled talents are an important carrier of the spirit of enterprise craftsmen. Promoting the craftsmanship of skilled personnel is the source of enhancing the core competitiveness of enterprises and gaining competitive advantages. As the direct creator of the final product of an enterprise, such talents play a vital role in the innovation and technological level of the whole enterprise. As a large-scale traditional paper-making enterprise, Company A shoulders the historical mission of inheriting paper-making civilization and the responsibility of cultivating craftsmen for the whole society. At present, there are not many studies on the craftsmanship spirit of enterprise skilled talents, most of which are about the exploration of the craftsmanship spirit of Vocational College students. This article will focus on the cultivation of craftsmanship spirit of company A skilled talents according to the requirements of the times and the analysis of the quality factors of craftsmanship spirit, combined with the relevant theories of talent development at home and abroad. In this process, in-depth interviews and questionnaires are used to study the status quo and quality of craftsman spirit in company A, so as to give relevant suggestions on the cultivation of craftsman spirit for skilled talentsofcompanyA. Specific research is as follows: (1) Pointed out the background of the article research, combined with the theory of talent development at home and abroad, and the requirements of craftsman spirit, pointed out the theoretical and practical significance of the article research. In this process, the innovative points of the article and the ideas of related papers are explained. (2) Emphasis is put on the study of the meaning of craftsman spirit and related literatures, so as to deeply understand the significance of the times entrusted by craftsman spirit. In addition, the theoretical framework and basis of this paper are constructed by ABSTRACT combining McClellan Iceberg Model, Social Learning Theory and Maslow's hierarchy of needs theory. At the same time, the status quo of craftsmanship training of skilled talents at home and abroad is analyzed to understand the promotion of craftsmanship spirit in the whole society. (3) Focus on the analysis of the current situation and problems of the cultivation of craftsmanship spirit of companyA's skilled talents. Firstly, the basic situation of A company and the diversity of skilled personnel are analyzed to understand the current situation of the sample group. Then, through questionnaires and interviews, this paper analyses the current situation and existing problems of the cultivation of skilled craftsmen and spiritual talents in Company A. By finding problems and raising them, and then analyzing the causes of the problems, theultimate goal of solving the problems is achieved. Summary found that the current problems mainly include the company did not promote the atmosphere of craftsman spirit construction, the employees don’t understandcraftsman spirit, high turnover rate of skilled talents and low innovation of the products. When analyzing the causes of practical problems, we mainly analyze the essence of existing problems from three perspectives: individual, organization and society. As the research object of this article is enterprise skilled personnel, it will focus on the organizational point of view to propose research programs. (4) According to the company strategy and the requirements of talent development, the specific implementation plan of craftsmanship spirit training for companyA's skilled talents is given, which is mainly carried out from three aspects: creating a strong cultural atmosphere advocating craftsmanship spirit, strengthening the internal system construction and cooperating inside and outside to carry out craftsmanship spirit training. Firstly, enterprises must have a strong atmosphere in order to let the spirit of craftsmen take root in the hearts of employees. This coincides with the requirements of social learning theory. In the aspect of atmosphere building, we will mainly carry out propaganda channels and thematic activities. Secondly, the system construction is the guarantee. In many cases, due to the lack of relevant systems, excellent tutors cannot play their value, and even bring about the leaving of excellent talents. There