Accenture Technology Vision 2016
People First:
The Primacy of People
in a Digital Age
Contents
Foreword 03
Introduction04
Executive Summary 06
Trend 1: Intelligent Automation16
Trend 2: Liquid Workforce26
Trend 3: Platform Economy36
Trend 4: Predictable Disruption48
Trend 5: Digital Trust57
Conclusion66
Research Methodology67
References69
Contacts 71
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2Technology Vision 2016
Contents
Foreword
We are pleased to present the Accenture Technology Vision 2016,
our annual view of the technology trends that will have a profound
impact on enterprises for the next three to fve years.
We are in the midst of a major technology revolution—
specifically a digital revolution—with digital now
dominating every sector of the economy. And we
are seeing an important new shift as the technology
revolution begins to put people first. To put it simply,
as businesses become digital, their people and cultures
must become digital, too.
The theme of our Accenture Technology Vision 2016,
“People First: The Primacy of People in a Digital
Age,” looks at the competitive advantage that awaits
companies that move beyond digital culture shock to
create a thriving digital culture. And we look at the
early adopters who are leading the way.
High performers of the future won’t merely consume
more technology. They will enable their people to
accomplish more with technology. They will create
new corporate cultures that use technology to enable
people to constantly adapt and learn, create new
solutions, drive change and disrupt the status quo.
The critical message from our Accenture Technology
Vision 2016 is counterintuitive. While technology is
the driver, it’s the people, not just technology, that will
transform organizations for the future. Indeed, digital
culture and talent is a clear differentiator in a highly
competitive business environment and an increasingly
digital world.
The Accenture Technology Vision 2016 is a must-read
for leaders of organizations across industries and around
the world. We hope it provides relevant ideas to help you
in your journey to become a digital business and guides
you as you transform your business—and your people—
for digital success.
Pierre Nanterme,
Chairman and CEO
Paul Daugherty,
Chief Technology Ofcer
3Technology Vision 2016
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