发展处于成熟期的 X 公司，过去十年间公司迅速成长，一直在业界处于领先地位。
要想继续在市场中维持或争取更高的市场份额，X 公司必须加强自身体质，根本改善
近两年出现的日趋严重的慵懒文化，改进绩效管理系统，提升绩效管理系统的效用，
强化自身核心竞争能力。
本论文通过访谈，以及数据调查的方式，调查了 X 公司绩效管理运作中存在的问
题。通过对绩效管理系统、绩效沟通、绩效考核指标、平衡计分卡等关键理论的研究，
最终提出了 X 公司绩效管理存在问题的几个对策，包括完善流程并制度化、系统化，
科学合理建立绩效指标体系的方法，和绩效考核结果运用的具体方式。最后对本论文
研究的不足以及未来可能发生的问题以及应对措施作了补充说明。
关键词：绩效管理；绩效考核；平衡计分卡；关键绩效指标；绩效沟通
作 者：倪 艳
指导教师：陈志强教授Abstract The Optimization of X Corporate Performance Management
II
The Optimization of X Corporate Performance
Management
ABSTRACT
With the opto-electric display market matures, new technological innovations faster
and faster, increasingly fierce market competition, survival of the fittest in the market,
more and more obvious effect. Manufacture must unite their solidarity, reform and
innovation, enhance core competitiveness, fast and flexible response to changing market.
X development in mature companies , the rapid growth of the company over the past
decade, has been in a leading position in the industry. To continue to maintain or strive for
a higher market share in the market, X companies must strengthen their physical,
fundamentally improve the increasingly serious in recent years appear lazy culture,
improving performance management system to enhance the effectiveness of the
performance management system, strengthen their own core competitiveness.
In this paper, through interviews, and the way the survey data, survey the X corporate
performance management and operation of the existing problems. Through the study of
performance management systems, performance communication, performance assessment
indicators, balanced scorecard and other critical theory, eventually raised problems in
several X's performance management measures, including improving processes and
institutionalized, systematic, scientific and rational establishment methods of performance
indicators system, and specific ways to use the results of the performance evaluation.
Finally, the lack of this thesis was supplemented by instructions.
Key words: Performance Management; Performance Appraisal; Balanced Scorecard;
Key Performance Indicators; Performance Communication
Written by：Ni Yan
Supervised by：Professor Chen
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