文本描述
摘要
摘要
员工是企业的主体,是企业持续发展和获得核心竞争优势的基础,企业应注
重人力资源的发展,关注员工工作绩效的提升。党的十九届五中全会指出:要做
好全方位引才、育才、用才的工作,努力营造识才、爱才、敬才、用才的良好环
境。高绩效工作系统作为一系列人力实践活动的有效组合,能提高员工自身各方
面的能力、促进员工的工作动机、为员工提供参加各项决策活动的机会,能够使
员工的良好行为动机和积极态度得到维持并有效提升。
随着学者们不断深入研究,高绩效工作系统与工作绩效之间的影响机制逐渐
引起了许多学者的关注并积极开展研究。然而,在本土领域内对高绩效工作系统
对工作绩效的影响的研究还处于初始阶段,且大多数研究学者的研究结论并不完
全相同,对二者之间可能存在的中介效应以及调节效应还需进一步研究。员工建
言行为是一种积极行为,能够为管理者提供有关工作反馈、员工想法、发现组织
问题的信息,对企业形成核心竞争优势和长远发展极为重要。同时,管理者对员
工建言的反馈能够提升员工的组织认同感、责任感,提高员工的主人翁精神,进
而影响工作绩效。因此,本研究将基于中国文化背景,从个体感知视角出发,将
员工感知的高绩效工作系统、员工建言行为、工作绩效和心理安全感作为测量变
量,构建有调节的中介变量模型来研究员工感知的高绩效工作系统对工作绩效的
影响。
本文首先对变量员工感知的高绩效工作系统、员工建言行为、心理安全感和
工作绩效相关文献进行整理和归纳,之后借鉴成熟量表设计调查问卷,并通过发
放问卷收集数据,利用 SPSS23.0和AMOS23.0软件对数据进行分析,检验模型
和假设。最后讨论研究结果、总结启示并提出未来展望。通过研究分析得出以下
结论:(1)员工感知的高绩效工作系统与工作绩效正向相关。当员工感受到组织
实行的该系统时,会更加积极地投入到工作中,并愿意将更多的时间用于工作任
务的完成上,这促使其工作绩效得到提高。(2)员工感知的高绩效工作系统与员
工建言行为正向相关。员工能准确感知到组织实施的各项措施,感受到组织对培
养员工的用心和付出,基于互惠原则,员工会表现出积极的行为,主动向组织建
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摘要
言来表达个人观点,以帮助组织更好地了解目前的发展情况和阻碍组织发展的各
种因素,并及时改善和处理。(3)员工建言行为与工作绩效正向相关。当员工进
行积极建言时,表现出更高的参与和互动,进而获得更多的关注、展现自我和学
习交流的机会,从而提高了获得更高工作绩效的可能性。(4)员工建言行为在员
工感知的高绩效工作系统与工作绩效的关系中起部分中介作用。高绩效工作系统
通过促进员工的积极建言行为来对员工的工作积极性和投入程度产生影响,进而
对员工所获得的绩效产生影响。(5)心理安全感在员工感知的高绩效工作系统与
员工建言行为间起正向调节作用,进而影响工作绩效。换句话说,当员工内心的
心理安全感较强时,其所在组织实施高绩效工作系统对其建言行为的影响也较强,
这种积极响应最终会体现在良好的绩效结果上。
关键词:员工感知的高绩效工作系统;员工建言行为;工作绩效;心理安全
感
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Abstract
Abstract
Employees are the main body of the enterprise and the basis for the sustainable
developmentof theenterpriseandobtainingthe corecompetitiveadvantage.
Enterprises should pay attention to the development of human resources and the
improvement of employees' work performance. The Fifth Plenary Session of the 19th
CPC Central Committee pointed out that we should do a good job in introducing,
educating andusing talentsin anall-round way,and strive tocreate agood
environment for recognizing, loving, respecting and using talents. As an effective
combination of a series of human practice activities, high-performance work system
can improve employees' abilities in all aspects, promote employees' work motivation,
provide employeeswith opportunitiesto participate invarious decision-making
activities, and maintain and effectively improve employees' good behavior motivation
and positive attitude.
With the continuous in-depth research of scholars, the influence mechanism
between high-performance work system and job performance has gradually attracted
the attention of many scholars and actively carried out research. However, in the local
field,theresearchon theimpactofhigh-performanceworksystemonjob
performance isstill inthe initial stage,and theresearch conclusionsof most
researchers are not exactly the same. The possible intermediary effect and regulatory
effect between the two need to be further studied. Employee suggestion behavior is a
positive behavior, which can provide managers with information about work feedback,
employee ideas and organizational problems. It is very important for enterprises to
form core competitive advantages and long-term development. At the same time, the
feedbackofmanagerstoemployees'suggestionscanimproveemployees'
organizational identity and sense of responsibility, improve employees' ownership
spirit, and then affect job performance. Therefore, based on the Chinese cultural
background and from the perspective of individual perception, this study will take
employees' perceived high-performance work system, employees' suggestion behavior,
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