Onboarding Trends 20 22 for Wealth Management Table of Contents Introduction 3 5 01 02 Increasing Investment Choice How the democratization of wealth management is reshaping the value chain Investor Self-Determination Is Rising Rapidly 9 03 04 05 Client Reviews: Putting the Client Back in the Center 13 17 Clients Will Take Ownership of Their Own ID Rewiring the Value Chain Around the Client 21 25 ConclusionIntroduction It is becoming rapidly apparent that many wealth managers, brokers, and financial advisors will need to o?er a broader set of products to a wider audience to cope with the varied interests and lifestyles of today’s investors. While firms will make their own strategic decisions around whether they manage investment products and services directly, or intermediate and outsource them to specialist product factories, the unequivocal reality is that by mediating in the process they will have to manage more complex client onboarding and client servicing workflows and ensure regulatory concerns are dealt with along the way. In this edition of our annual look at a di?erent way of interacting with clients and additional tools, but it also hints at some of the complexit