摘要............................................................................................................................................I 目录........................................................................................................................................III 图清单....................................................................................................................................VII 表清单..................................................................................................................................VIII 1绪论.........................................................................................................................................1 1.1研究背景..............................................................................................................................1 1.2研究意义..............................................................................................................................2 1.3研究思路..............................................................................................................................2 1.4研究方法..............................................................................................................................4 2国内外研究现状....................................................................................................................5 2.1国内研究现状.......................................................................................................................5 2.2国外研究现状.......................................................................................................................7 3H支行员工绩效考核现状及问题分析...............................................................................15 3.1H支行简介.........................................................................................................................15 3.2H支行员工绩效考核现状.................................................................................................16 3.3H支行员工绩效考核存在的主要问题.............................................................................26 4H支行员工绩效考核体系改进方案...................................................................................30 4.1绩效考核体系改进思路.....................................................................................................30 4.2绩效考核体系改进原则.....................................................................................................31 4.3绩效考核体系改进步骤.....................................................................................................31 4.4绩效考核体系改进方案.....................................................................................................32 5H支行员工绩效考核体系应用...........................................................................................50 5.1改进设计的合理性分析.....................................................................................................50 5.2绩效考核体系的保障措施.................................................................................................51 5.3绩效考核结果的应用.........................................................................................................51 6结论.......................................................................................................................................53