近年来，我国的小微企业在促进国民经济发展，扩大再就业和维持社会稳定与和谐 方面发挥着至关重要的作用，已成为国民经济的重要组成部分。培训作为人力资源管理 的关键环节之一，是小微企业人力资本得以维持和增长的关键途径之一。因此，怎样依 据企业发展战略的特点和员工的条件设计一套与之相适应的培训模式，有效地促进小微 企业的资源优化配置，降低人力资源成本，提高小微企业的员工培训管理水平，对于促 进蓬勃发展中的小微企业的可持续发展具有非常重要的现实意义。 本论文主要是以防城港市东兴开发开放试验区的员工培训为切入视角，围绕东兴试 验区小微企业培训管理共享模式的构建展开研究。本文根据国内外的研究动态和相关理 论基础，从培训管理理论的培训需求、培训效果、培训体系、培训评估等对东兴试验区 小微企业员工培训现状进行调查，通过深度调研对该地区小微企业培训管理现状进行阐 述。 通过研究发现，该区域小微企业没有与区域发展战略相匹配的培训机制。其培训板 块受制于企业规模、资金等客观条件,过高的培训成本、培训师资的缺乏、古板僵硬的 培训管理体系，不利于东兴试验区小微企业的人才素质提升和小微企业的长远发展。 针对该地区小微企业员工培训的现状、培训共享模式的影响因素等提出了构建属于 小微企业的员工培训管理共享模式，并对地方政府及有关部门推进小微企业员工培训管 理共享模式的构建以及实施保障加以研究，从而有利于为广西及其他区域小微企业员工 培训管理模式提供新的思路和参考价值。 关键词：小微企业员工培训共享服务 II RESEARCHONSTAFFTRAININGMANAGEMENT SHARINGMODEOFSMALLANDMICRO ENTERPRISES INDONGXINGEXPERIMENTALZONE ABSTRACT Inrecentyears,China'ssmallandmicroenterpriseshaveplayedacrucialrolein promotingnationaleconomydevelopment,expandingre-employmentandmaintainingsocial stabilityandharmony,andhavebecomeanimportantpartofthenationaleconomy.Training, asoneofthekeylinksofhumanresourcemanagement,isanimportantwaytomaintainand increasehumancapitalofsmallandmicroenterprises.Therefore,itisofgreatsignificancefor therapiddevelopmentofsmallandmicroenterprisestoimplementaseriesofmeasures,such asdesigningasuitabletrainingmodeforenterprisesanditsemployees,optimizingresource allocation,reducinghumanresourcecost,andimprovinghumanresourcemanagementlevel. FocusedonstafftrainingofDongxingExperimentalZone(shortenedasDEZ)of FangchenggangCity,Guangxi,China,thispaperanalyzesontheconstructionoftraining managementsharingmodeofsmallandmicroenterprisesinDEZ.Aftersystematic investigation,thispaperdemonstratesoncurrenttrainingconditionofsmallandmicro enterprisesinDEZfromtheperspectiveoftrainingmanagementtheorieslikeitstraining needs,effect,systemandevaluation. Asaresult,notrainingmechanismisfoundmatchingwiththedevelopmentstrategy ofsmallandmicroenterprisesinDEZ.ForDEZenterprises,along-termgrowthaswellas humanresourcedevelopmenthavebeenhinderedbyelementslikeenterprisescaleandcapital, excessivetrainingcost,inadequatetrainingsystemandmonotonousmode. Accordingtotheabove-mentionedcondition,thispapersuggestsonthefeasibility ofbuildingasharingmodeforstafftrainingmanagementofsmallandmicroenterprises.The paperalsostudiesonitsdesignandimplementationforlocalgovernmentaldepartmentssoas toprovidenewideasandreferencesforregionsaround. KEYWORDS:smallandmicroenterprises；staffTraining；sharedServices III 目录 摘要...........................................................................................................................................I ABSTRACT...................................................................................................................................II 第一章绪论...............................................................................................................................1 1.1研究背景.............................................................................................................................1 1.2研究目的与意义.................................................................................................................2 1.2.1研究目的..........................................................................................................................2 1.2.2研究意义..........................................................................................................................2 1.3本文的主要研究方法.........................................................................................................3 1.4论文研究框架......................................................................................................................4 1.5可能的创新之处..................................................................................................................5 第二章相关概念及国内外文献综述......................................................................................6 2.1相关概念的含义.................................................................................................................6 2.1.1小微企业的界定.............................................................................................................6 2.1.2企业培训的含义.............................................................................................................6 2.1.3培训管理的含义..............................................................................................................7 2.1.4共享模式的概念界定......................................................................................................7 2.2国内外相关研究综述.........................................................................................................7 2.2.1培训基础理论.................................................................................................................7 2.2.2企业员工培训管理共享模式的相关硏究......................................................................9 第三章东兴开发开放试验区小微企业员工培训管理现状分析........................................12 3.1东兴开发开放试验区的基本概况...................................................................................12 3.2东兴开发开放试验区小微企业员工培训管理现状调查...............................................12 3.2.1研究设计和样本选取....................................................................................................13 3.2.2员工培训管理现状........................................................................................................15 3.3东兴试验区小微企业员工培训管理现存问题...............................................................18 3.3.1培训组织机构不健全....................................................................................................18 3.3.2缺乏系统的培训制度....................................................................................................18 IV 3.3.3缺乏完善的培训体系....................................................................................................19 3.4东兴试验区小微企业员工培训管理现存问题的原因分析...........................................20 3.4.1企业自身规模的限制....................................................................................................20 3.4.2培训管理预算不足........................................................................................................21 3.4.3企业管理层的科学管理意识淡薄...............................................................................21 3.4.4培训师资的缺乏............................................................................................................21 3.4.5社会服务体系的欠缺....................................................................................................22 第四章东兴开发开放试验区小微企业员工培训管理共享模式的构建............................23 4.1东兴开发开放试验区小微企业构建员工培训管理共享模式的关键因素...................23 4.1.1东兴开发开放试验区员工培训管理共享系统使用意愿............................................23 4.1.2东兴开发开放试验区构建培训管理共享模式的具体动因........................................27 4.2东兴开发开放试验区小微企业员工培训管理共享模式的设计....................................29 4.2.1员工培训管理共享模式设计原则...............................................................................29 4.2.2员工培训管理共享模式设计思路..................................................