当前全球的汽车及相关行业巨头都纷纷涌入中国,对中国汽车工业格局带来 了巨大的影响,于此同时中国整车市场需求在逐年递增,汽车零部件事业发展空 间巨大。但随着市场环境不断发展成熟,竞争日趋加剧整车价格及利润水平持续 下降,整车厂商不断向零部件供应商转移风险及成本压力。中国的汽车零部件行 业面临前所未有的挑战,因此,中国汽车行业和企业内部经营绩效的好坏直接影 响着国民经济的发展。许多企业都认识到制定科学、合理的绩效考核体系对企业 战略目标的实现的重大作用,因此如何建立一个科学、有效地绩效考核体系是很 多企业都在探索的问题。 本文通过系统地介绍绩效考核相关理论的基础上,结合长沙日立汽车公司所 处的国内外市场环境及生产性员工绩效考核体系的现状,提出了该企业生产性员 工绩效考核过程中存在的问题,并针对相关问题设计了一套适合该企业的绩效考 核方案,从绩效考核指标和其标准、绩效考核权重、绩效考核主体、绩效考核周 期等方面结合长沙日立汽车公司生产性员工的实际情况进行了改进设计。最后针 对实施新的绩效考核体系过程中可能遇到的问题提出了相应的措施,从制度、组 织、人员、文化上保障新的绩效考评体系的顺利实施。 绩效管理是企业战略目标实现的一种辅助手段,研究长沙日立汽车公司生产 性员工绩效考核中存在的问题,通过有效地目标分解和绩效考核改进方案设计及 其逐步落实帮助企业实现预定的战略目标。在此基础上,理顺公司的管理流程, 提高管理者的管理水平,激励员工提高个人绩效从而提升企业的经济效益。 关键词:长沙日立汽车公司;生产性员工;绩效考核;绩效管理 II 工商管理硕士学位报告 Abstract In recent years, the global car and auto parts producers are flocking to China, which makes great influence to the auto parts industry in China. At the same time China vehicle market demand increase intensely, the space of auto parts industry development is large. But along with the market environment continues to mature and the competition intensified day by day, vehicle prices and profits continue to decline, the vehicle manufacturers transfer risk and cost pressures to their suppliers. China auto parts industry is facing unprecedented challenge. Therefore, China's auto parts industry and enterprise operating performance directly affects the development of national economy. Many companies have recognized that setting a scientific and rational assessing system has great importance to ensure company strategic goal become true. So how to make a scientific and effective assessing system is what some companies are researching now. The article have introduced the performance evaluation system and combination of the market environment at home and abroad and analyzed the present situation of assessing system in Changsha Hitachi automotive Electric Co., Ltd,which have issued the problem of the assessing system about the production staff and designed a suitable assessing system combined the actual situation of the company. Including performance evaluation index and its standard,the weight of performance appraisal, the performance evaluation, the performance evaluation cycle and other aspects. Finally, put forward some measures regarding the problems that maybe arise in implementing assessing system to ensure the implementation of new performance evaluation system from the system, organization, personnel and culture smoothly. Performance management is an Auxiliary tool that make the company strategic goal become true, from the research of the existed problem of the production staff performance appraisal of Changsha Hitachi automotive Electric Co.,Ltd and effective objective decomposition and gradual implementation, so that the company can achieve the goal. On this basis, straighten out the company's management system, improve the management level,improve the performance of individual employees so as to improve the economic efficiency of enterprises. Key words: Changsha Hitachi Automotive System; Production Workers; Performance Evaluation; Management of Performance Evaluation ill 长沙日立汽车公司生产性员工绩效考核改进方案研究 目录 学位报告原创性声明和学位报告版权使用授权书 I m w: ii Abstract Ill 插图索引 VI 附表索引 VII 第1章绪论 1 1.1研究背景与意义 1 1.1.1研究背景 1 1.1.2研究意义 1 1.2文献综述 3 1.2.1绩效考核理论研究综述 3 1.2.2绩效考核方法研究综述 6 1.3研究内容与方法 8 1.3.1研究1容 8 1.3.2研究方法 9 第2章长沙日立汽车公司生产性员工绩效管理现状分析..... 2.1长沙日立汽车公司基本情况 2.1.1公司发展概况 2.1.2公司的组织结构及各部门职责 2.1.3公司人力资源管理现状 2.2生产性员工绩效考核的内容与方法 2.2.1生产性员工的工作特征 2.2.2生产性员工绩效考核的内容 2.2.2生产性员工绩效考核的方法 2.3生产性员工绩效考核存在的问题及原因分析...... 2.3.1生产性员工绩效考核存在的问题 2.3.2生产性员工绩效考核存在的问题的原因分析 第3章长沙日立汽车公司生产性员工绩效考核改进方案的设计 20 3.1长沙日立汽车公司生产性员工绩效考核方案改进的目标和原则 20 3.1.1绩效考核方案改进的目标 20 3.1.2绩效考核方案改进的原则 21 IV 工商管理硕士学位报告 3.2生产性员工绩效考核方案的改进设计 22 3.2.1绩效考核指标及指标标准的确定 22 3.2.2绩效考核权重的设定 , 28 3.2.3绩效考核主体的选定 28 3.2.4绩效考核周期的确定 29 3.2.5绩效考核等级的划分 29 3.3生产性员工绩效考核改进方案的具体内容 30 3.3.1 总则 30 3.3.2考核方式及结果运用 31 3.3.3 附则 33 第4章长沙日立汽车公司生产性员工绩效考核改进方案的实施 34 4.1生产性员工绩效考核改进方案的实施流程 34 4.1.1定绩效目标 34 4.1.2定绩效管理方案 34 4.1.3进行绩效评估 35 4.1.4绩效考核结果反馈与面谈 36 4.2生产性员工绩效考核方案实施的障碍与保障措施 34 4.2.1实施障碍 37 4.2.2保障措施 39 4.3方案实施的预期效果和持续改进 42 4.3.1预期效果 42 4.3.2持续改进 43 结 it 46