本文以如何培养优秀的基层管理者为立论出发点，以山西某股份制银
行基层管理者为实证研究对象，通过对银行基层管理者的现状及传统的培
训模式进行了深入的剖析，找出基层管理者在培训过程中存在的不足，并
对产生问题的原因进行了深入的分析，提出了符合现代基层管理者培训的
移动互联网培训模式，培训模式的稳步推进需要有制度保障才能顺利实施，
针对银行培训特点，从三方面提出保障措施
其次，对移动互联网培训模式进行需求分析，确定培训目标，从教学
设计的角度对移动互联网培训模式进行了设计，包括培训课程的设计、移
动互联网培训平台的设计，并进一步对移动互联网培训平台的设计深入展
开研究，从培训平台设计原则、功能结构、总体架构、数据库设计和安全
性设计等方面进行了详细的分析研究
再次，组织银行基层管理者实施培训，并对培训效果进行评估，评估
采用了柯克帕特里克的培训效果层次法，分别学员反应、学习效果、内部
行为改变和外部行为改变等四个层面对基层管理者培训效果进行了评估。II
关键词：基层管理者；移动互联网；培训模式；培训实施评估
]III
Study on the Model of Training about
the First-line Managers of the Shareholding
Bank at Shanxi Under MI
Abstract
The basic management of the bank as an important bridge to connect the
bank&39;s senior management, they play an important role in the quality of solving
the problem and work efficiency of the bank, Become one of the core
competencies to improve the overall management level of the whole bank and
to ensure the sustainable development of the bank. In order to improve Bank’s
competitiveness, it is necessary to train a large number of the excellent basic
managers, So that they have the ability to actively respond to the work, improve
the overall management of the bank, to further enhance the competitiveness of
banks play a positive role in promoting. Therefore, how to improve the
traditional training model of the bank to develop excellent basic managers, so
that they can complete the work of the various tasks, It is not only the focus of
the senior managers of the joint-stock banks pay close attention to, but also the
focus of the majority of scholars study.
This paper’s purpose is to cultivate excellent basic managers, taking the
basic managers of a joint-stock bank in Shanxi as the research object. Firstly,
the methods of literature review, interview and case analysis are used, based on
the analysis of the current situation of the bank managers, and the traditional
training mod, find out the deficiencies of the basic managers in the training
process, and the causes of the problems are analyzed, put forward the training
mode of mobile Internet, which is in line with the training of modern basic.
Steady progress in the training model needs to have the system of ensuring toIV
successfully implement. According to the characteristics of bank training, three
ensuring measures are put forward.
Secondly, the demand of the mobile internet training model is analyzed, to
determine the training objectives, from the point of view of instructional design,
the training mode of mobile Internet is designed, including the design of
training courses, the design of mobile Internet training platform, and further
research on the design of mobile Internet training platform, this paper makes a
detailed analysis on the design principle, function structure, overall structure,
database design and security design of the training platform.
Again, the bank basic managers are organized to implement training, and
to evaluate the effectiveness of training, and assess by Kirk Patrick’s training
effect hierarchy method, respectively, the basic managers were evaluated by
four aspects of training effect, such as the effect of learning, students
reactions ,internal behavior change and external behavior change.
Key words: basic managers，mobile internet，training model，training
implementation evaluationI
目 录
1 绪论....1
1.1 研究背景及意义...........1
1.1.1 研究背景1
1.1.2 研究目的和意义2
1.2 国内外研究现状...........3
1.2.1 国外研究现状....3
1.2.2 国内研究现状....4
1.3 研究思路与框架结构...5
1.4 主要研究内容及创新点...........6
2 相关理论综述9
2.1 人力资源培训理论.......9
2.1.1 人力资源培训理论........9
2.1.2 胜任力理论......10
2.2 MI 下培训模式的特点和优势........12
2.2.1 MI 的概念及特点........12
2.2.2 MI 下培训模式的特点14
2.2.3 MI 下培训模式的优势15
2.3 银行业基层管理者的培训模式.........16
2.3.1 银行业基层管理者的概念......16
2.3.2 银行业基层管理者的职能......17
2.3.3 银行业基层管理者的传统培训模式..18
2.3.4 MI 下银行业基层管理者培训模式的转型... 19
3 山西某股份制银行基层管理者培训模式现状及存在问题分析..21
3.1 山西某股份制银行基层管理者现状.21
3.1.1 山西某股份制银行概况..........21
3.1.2 基层管理者现状分析..21
3.1.3 基层管理者岗位职能分析......23
3.2 山西某股份制银行基层管理者现有培训模式.........25
3.3 山西某股份制银行基层管理者培训模式存在
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