有效的提升民营模具企业制造工人的满意度是提升模具行业竞争力的重要
保障。本文运用比较研究和问卷调查分析等方法，以浙江 KH 模具公司制造工人
为研究对象。首先本文对满意度的相关理论进行梳理，为本文后面的分析作了理
论准备，涉及的理论有双因素理论、需求层次理论、人际关系理论、期望理论等
其次本文采用问卷调查法，通过对浙江 KH 模具公司制造工人对于企业的满意度
进行分析，来分析和探讨模具行业工人满意度中存在的问题，并据此提出一些对
策：挖掘“学徒制”的内资潜力、改进领导的行为方式、拓宽培训机制、提高公
司的人文关怀和改善制造工人的工作环境等
关键词：满意度；制造工人；模具公司；人力资源管理II
Abstract
The mould is the basis for the production of various products and equipment,
occupying the important status in the development of industry. With the development
of China&39;s manufacturing, mould industry plays a very important role in the national
economy. The mould industry is not high-tech industry and has the large market
potential, but low barriers to entry. This series of characteristics, resulting
increasingly fierce competition in mould company, especially private mould company.
At the same time, the level of workers in mould company is not very high. Poor
human resource management also restricts the private mould company further
development. Therefore, private mould company should change the original
development model, mining the potential value in the production management. While
human resource management, especially the management of manufacturing workers
should be placed in the important position of company development. Regardless of
the mould of high and low technical content , Mould are made by the builder in the
production line reflected in the value of products. And the job satisfaction of workers,
will affect their attitude toward work, directly determining the mould production.
Therefore, increasing mould manufacturing workers’ job satisfaction and excavating
the enormous potential of manufacturing workers become one of the effective way to
enhance competitiveness of mould company.
Improving job satisfaction of manufacturing workers in private mould company
effectively is an important action for mould industry competitiveness. This paper use
the method of comparative study and questionnaire analysis to study manufacturing
workers in KH company. At first this paper sorted out the related theory about
satisfaction and put them as the theoretical preparation which include dual factors
theory, demand hierarchy theory, interpersonal relation theory, expectancy theory, etc.
Secondly the paper adopted questionnaire survey to analyze the job satisfaction of
manufacturing workers in KH company and discuss the problems about workers
satisfaction existing in the mould industry. At the end the paper put forward some
measures: mining apprenticeship domestic potential; improving leadership behavior;III
broadening the training mechanism ;improving the company&39;s humanistic concern
and improving working environment about manufacturing workers etc.
Keywords: Satisfaction; Manufacturing workers; the mould company; Human
resource managementIV
目 录
摘要
...
I
Abstract
........
II
目 录
.
IV
1.绪 论
...........1.1 研究背景及意义
.........1.1.1 研究背景
..1.1.2 研究意义
..1.2 研究设计
...........1.2.1 研究思路
...1.2.2 研究方法
...1.2.3 研究创新点
..........1.2.4 研究内容
...2.文献综述
......2.1 员工工作满意度定义
.2.2 员工工作满意度的影响因素2.3 测量员工满意度的测量模型及方法
..........
9V
2.3.1 单一整体评分法
..2.3.2 要素综合评分法
...........2.4 文献评述
........3.KH 模具公司的总体情况
.3.1 KH 模具公司现状
.....3.2 KH 公司在册员工现状分析
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3.3 公司薪酬体系建设
..3.4 KH 公司制造工人的培养模式
........4.KH 公司制造工人工作满意度的调查分析
......4.1 问卷的基本信息
........4.2 问卷的描述性统计
...4.3 差异化分析
.....
21
4.3.1 性别因素对 KH 模具公司满意度的影响分析
.........
21
4.3.2 年龄对 KH 模具公司制造工人满意度的影响
.........
22
4.3.3 在该企业工作年限对满意度各指标的影响
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