本研究在研读已有相关研究的基础上,参考已有成熟量表设计检验量表,将高校创新团
队负责人和成员作为研究对象,对 HD 高校18个高校创新团队成员,101位创新团队成员
进行问卷访谈,通过问卷调查获取大量一手数据,使用统计分析 SPSS21.0软件对本文设计
的量表进行检验,删除不合格题项;检测研究模型的可行性;分析数据的相关性显著性,
得出变量间的回归方程。分析结果得出:创新团队中任务冲突正向作用于团队绩效二维度;
关系冲突则负向作用于团队绩效二维度;团队过程冲突则正向作用于团队绩效二维度;冲
突管理方式在团队任务冲突对团队绩效的作用机制中起到调节作用;团队规模13-18人时,
关系冲突较少,冲突管理效果较好;团队中核心研究成员任务冲突和过程冲突产生较多,
而领导者关系冲突较少,采用冲突管理效果较好
本研究目的在于吸引高校创新团队领导者重视团队冲突的影响作用,通过对团队冲突类
型的有效识别和采用冲突管理方式的调节效应来提高高校创新团队的工作效能和团队创新
水平。在团队合作过程中鼓励积极合作的冲突管理方式,积极整合团队成员对于任务不同
的想法和观点,这样不仅能够提高团队工作效能,也能在团队合作交流中迸发创新点,促
进创新想法和技术的产生
关键词:团队冲突,团队绩效,冲突管理方式,调节作用杭州电子科技大学硕士学位论文
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ABSTRACT
University innovation team is a strategic move in technology innovation, interdisciplinary
research and talent scholar education. With the deepening development of science and the
expansion of the innovation team, the university has played an important role in promoting the
innovative talents, the integration of scientific and technological resources, the organization of
collaborative innovation, and the formation of excellent team effect, improving the output of
major scientific research. With the construction and development process of the research team, the
team members have different disciplinary fields, technical skills, personality differences, behavior
differences. How to deal with conflict, and vigorously improve the performance at all levels of
scientific research management needs urgent attention.
In this study, based on the existing research, the questionnaire of the innovation team and the
innovation team of 101 natural sciences were surveyed by means of questionnaires by referring to
the existing mature scale and using the innovation team as the research object. The reliability and
validity of the scale were tested by SPSS21.0 software. The correlation model and regression
model were used to analyze the existing data. The results of the analysis show that team conflict
can influence team performance positively; team relationship conflict affects team performance
negatively; team process conflict will affect team performance positively. Conflict management
plays a moderating role in the relationship between team task conflict and team performance;
when team size is 13-18, conflicts is less and conflict management is better; conflicts and process
conflicts are more frequent among the core research members, while the conflict between the
leaders is less, and the conflict management is more effective.
This research will cause the innovation team leader to pay attention to the influence of the
team conflict, and improve the work efficiency and team innovation level. In the process of team
cooperation to encourage active cooperation in conflict management, and actively integrate the
team members for the task of different ideas, so not only can improve team performance, but also
in the team cooperation and exchange of innovation, promote innovative ideas and technology
produce.
Key words:team conflict,team performance,conflict management,regulation杭州电子科技大学硕士学位论文
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目录
摘要.....I
ABSTRACT.... II
目录....III
1绪论..1
1.1研究背景和意义...1
1.2研究目的...2
1.3研究内容与技术路线.......2
1.3.1研究内容2
1.3.2技术路线与研究方法....3
1.4创新点........4
2相关研究与文献综述..........5
2.1团队相关研究........5
2.1.1高校创新团队相关研究.5
2.1.2高校创新团队的概念及特征.....6
2.1.3高校创新团队国内外研究现状.6
2.2团队冲突的相关理论........7
2.2.1冲突概念与内涵.7
2.2.2冲突的来源与过程........8
2.2.3冲突的分类.........8
2.3团队冲突管理理论研究...9
2.3.1冲突管理西方经典理论9
2.3.2国内研究现状..10
2.4团队绩效的相关研究.....10
2.4.1团队绩效评价相关研究..........10
2.4.2团队冲突与团队绩效的关系研究.......10
2.5文献述评...........
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