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MBA论文_春达运输公司中层管理者绩效考核体系的优化设计(58页)

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更新时间:2015/5/30(发布于四川)

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文本描述
I
摘要
在现代的市场经济环境中,企业之间的竞争日趋白热化。归根到底,企业效益之
间的竞争就是人力资源之间的竞争,人力资源管理的关键环节就是绩效考核,拥有一
个恰当的绩效考核体系是企业增强凝聚力、改进员工业绩的强有保证;是企业对实现
其战略目标、战略体系的进展的一种重要控制工具。中层管理者在企业中的特殊位置
决定了他们的工作绩效将直接影响到企业整体绩效。企业要想占领商业制高点、保持
可持续发展,关键就在于是否能提高中层管理者的工作绩效,调动中层管理者的积极
性和开发他们的创新性。因此,建立一个能够联系企业实际,对中层管理者绩效进行
科学、公平合理地评价的绩效考核体系对企业而言有着相当积极的作用。

本文首先通过对国内外绩效考评相关文献和成果的理论综述,阐述绩效和绩效
考核的内涵及内容方法。接着,深入分析了春达运输公司中层管理人员目前绩效考评
相关状况以及表现出来的问题。并据此应用现代绩效考核模式来对春达运输公司的中
层管理人员的绩效考核进行适当优化。然后结合组织以及当前运营两个方面的内容对
春达运输公司进行了阐述。因为这次课题的研究核心对象来自于该公司的中层管理团
队,所以涉及到中层团队的分析细节更加丰富。最后探讨了该公司中层管理团队在绩
效考核方面所表现出来的问题,并运用现代管理思维对该公司的绩效考核进行了适当
的优化。

中层管理团队作为企业的核心管理层,中层管理团队的综合素质与企业的可持续
发展和盈利能力有着密切的关系。本文在分析春达公司中层管理团队在绩效考核层面
上所展现出来的问题基础上,认为采用平衡积分卡的现代考核模式对该公司进行优化
非常合适,并在这个模式下提出了具体的改进方法。其中应用层次分析法来对指标的
权重进行设计,从而让绩效指标变得更加科学合理。

关键词:中层管理者,绩效考核,平衡计分卡,维度Optimization Design of Chunda Transportation Company
Middle Management Assessment System
Abstract
The development of the times to twenty-first Century, competition between
enterprises has reached an unprecedented fierce degree. Competition among enterprises is
ultimately a competition between human resources. As we all know, In human resource
management, performance appraisal is the key link, Scientific and reasonable performance
appraisal system is an important basis for the human resources department to make the
human resources policy and decision making, is a powerful tool for Strengthening the
cohesion of enterprise and improving the performance of employees; Is an important
mechanism to control the enterprise to achieve its strategic objectives and strategic system
in the process. The special status of the middle-level managers in enterprises, determine
their job performance will directly affect the whole performance of the firm. The key for
companies to gain a competitive advantage and maintain long-term development is the
ability to mobilize the middle-level managers work enthusiasm and creativity, and to
improve their work performance. As a result, it has a very positive meaning to build a fair
and objective evaluation of the performance of middle managers on performance appraisal
system, which combines the practice of enterprises.
Firstly, this research try to understand the meaning of performance and performance
appraisal method-level content through the theoretical overview of domestic and
international literature and the results of the performance evaluation, Then, it analysis the
status, problems and difficulties of Chunda Transportation Company’s performance
evaluation of middle managers, and try to improve the existing performance appraisal
system. When introducing the company's actual situation, first introduces its basic profiles
and organizational structure. Since the object of this thesis is the company middle
managers, so the analysis of various levels in specialized middle managers is in more detail.
Then aiming at the middle management of company in the performance evaluation
problem, I put forward the improvement measures. Compared with the original scheme of