商业银行的人力资源管理角色在新经济形势下己经从传统的人事管理角色

转变为战略性人力资源管理角色。与国外商业银行相比,我国商业银行还普遍

存在人力资源管理观念落后、幵发与管理水平较低,造成整体人员素质偏低,

竞争力低下,人才匮乏。要提高我国商业银行,特别是中小商业银行的市场竞

争力,就必须从提高人力资源竞争优势入手,构建战略性人力资源管理体系。

本文选取恒丰银行济南分行为研究对象,对恒丰银行济南分行人力资源管

理问题进行了专题研究,旨在从战略性人力资源管理的高度,寻找提高人力资

源优势的途径和方法,从而使我国中小商业银行在激烈的市场竞争中取得优势

地位。

本文首先对人力资源管理发展的阶段,国内外战略性人力资源管理领域的

主要成果作了介绍,然后分析了恒丰银行济南分行人力资源管理的现状和存在

的问题,并对恒丰银行济南分行面临的竞争环境进行了分析,接着运用战咯性

人力资源管理理论,根据恒丰银行济南分行的战略发展方向和特点,建立了战

略性人力资源管理模式,对恒丰银行济南分行在人力资源规划、绩效考核、薪

酬管理、人员培训等几个主要人力资源管理环节,提出了全新的人力资源管理

理念,以提高恒丰银行济南分行的人力资源竞争优势,为恒丰银行济南分行的

战略发展目标提供人才保障和智力支持。

关键词:商业银行;战略性人力资源管理;竞争优势

东北大学领士学位论文
ABSTRACT

Strategic Human Resource Management Study

of Jinan branch of Ever Growing Bank

ABSTRACT

The human resource management function role of commercial banks has changed

from the traditional personnel management function role to the strategic human

resource management function role in new economic era. Compared with foreign

commercial banks,China's commercial banks still lag behind in human resource

management area. To improve China's commercial banks' market competitiveness,

we must improve the competitive advantage of human resource,build strategic

human resource management system.

This paper selected Jinan branch of Ever Growing Bank as the main object of

study, to look for ways to improve human resource management, so that China's

small and medium banks can improve their competitiveness.

First, this paper introduced the development stages of human resource

management and the main research results of strategic human resource management.

Second, this paper analyzed the status and problems of Jinan branch of Ever

Growing Bank's human resource management and analyzed the competitive

environment the bank faced. Then, according to the strategic development direction

of the bank,this paper constructed the strategic human resource management model;

put forward a new concept of human resource management in human resource

planning,compensation management, performance management, personnel training

and other field, to provide human resource support for Jinan branch of Ever Growing

Bank's strategic objectives.

Key Words: Commercial Banks, Strategic Human Resource Management,

Competitive Strength