在知识经济的社会背景下,作为重要资源的知识也在与时俱进,知识更新的速度
大大加快,这必然会对以提高自身竞争力的企业提出了更高的要求。知识共享的激励
研究对企业推行知识管理,解决知识管理中存在的问题有着极为重要的意义,尤其对
企业知识共享的有效进行有着重要的理论意义和实践意义。知识共享的激励研究已经
取得了很多成果,有学者从心理学角度研究了影响知识共享的内在动机,也有学者从
博弈的角度分析知识共享的交易成本,亦有学者从组织的角度对共享的外在因素做了
研究,本文在已有研究的基础上,选取A公司为特定研究背景,以其知识员工为研究
对象,探讨影响其知识共享的因素,并在此基础上提出激励知识共享的策略,为企业
充分利用知识资源提高核心竞争力提供思路。
A公司成立于2002年,是一家专门从事LED产品研发、生产制造、销售、工程
安装及售后服务为一体的高科技企业。作为一家科技型企业,消费者或顾客的需求日益
多样化和个性化,市场竞争也越来越激烈。企业为了满足顾客和消费者需求的不断变化,
获得竞争优势和持续竞争力,就必须不断的提升企业自身的技术创新能力,开发出满足
客户要求的产品。技术创新过程就是一个知识获取、传播、分享和利用的过程,知识分
类中隐性知识在其中的含量非常大,其重要性也更大。
现有文献认为,要解决知识共享问题需要从创新氛围、技术支持、激励机制3个
方面评价并展开研究。基于此,本文首先根据企业的实际情况进行了问卷调查。对调
查问卷进行初步分析后,提炼出影响A公司知识共享的因素,从而找到了导致企业内部
知识共享不足的主要原因。接着,本文提出A公司激励员工知识共享的思路,认为作
为科技型企业的A公司对于知识共享激励机制的设立要做到激励合理、激励适度,此
外要建立良好的组织创新氛围,方便员工知识共享,激励员工知识共享,最后是知识
共享平台的搭建,即使目前有一定的设施设备,仍要进行知识管理的系统化。
本文在充分调研的基础上,运用现有理论解决A公司激发员工知识共享意愿、实
现充分知识共享,进而提升组织竞争力的现实问题;同时,本文的研究结论对同类型
的高科技企业促进员工知识共享也有借鉴意义。
关键词:知识共享;科技型企业;知识管理
Abstract
In the knowledge economic society background, as an important resource of knowledge
is also advancing with the times, greatly accelerated the speed of updating knowledge, which
will put forward higher requirements to enhance the competitiveness of enterprises. Research
on the incentive of knowledge sharing on the implementation of knowledge management of
the enterprise, has a very important significance to solve the problem in the knowledge
management, especially on the validity of enterprise knowledge sharing has important
theoretical and practical significance. Research on the incentive mechanism of knowledge
sharing has achieved a lot, some scholars have studied the effect of intrinsic motivation of
knowledge sharing from the psychological point of view, and some scholars analyze the
transaction cost of knowledge sharing from the perspective of game theory, scholars have
conducted research on external factors sharing from the angle of organization, this paper
based on the existing research, selection A company as the specific research background, the
knowledge staff as the research object, to explore the factors affecting the knowledge sharing,
and puts forward the motivation of knowledge sharing, provides suggestions to improve the
core competitiveness for enterprises to make full use of intellectual resources.
Company A was founded in 2002,is specialized in LED products research and
development, manufacturing, marketing, engineering installation and after-sales service as
one of the high-tech enterprises. As a technologic enterprises, consumers and customers are
increasingly diversified and personalized demand, market competition is becoming fiercer.
Enterprises in order to meet customer and consumer demand changing, gain a competitive
advantage and sustainable competitiveness, we must constantly improve enterprise's own
technology innovation ability,develop products to meet customer requirements. Technology
innovation process is a process of knowledge acquisition, transmission, sharing and
utilization of knowledge classification of tacit knowledge in the content is very large, its
importance is also bigger.
The existing literature is that, in order to solve the problem of knowledge sharing from
the atmosphere of innovation, technical support, incentive mechanism in 3 aspects of
evaluation and research. Based on this, this paper conducted a questionnaire survey
according to the actual situation of enterprises. A preliminary analysis of the questionnaires,
identify the factors A,knowledge sharing, so as to find out the main reason which leads to
lack of knowledge sharing within enterprise. Then,this paper puts forward the idea of
employee knowledge sharing motivation of company A, as a science and technology
II
Abstract
enterprise company A set up incentive mechanism for knowledge sharing should be
reasonable, appropriate incentive motivation, in addition to build the atmosphere of good
organizational innovation, knowledge sharing, incentive employee knowledge sharing, the
knowledge sharing platform, even if there are certain facilities, still want to systematic
knowledge management.
Based on investigation, it solve the company A employee knowledge to achieve fixll
willingness of knowledge sharing, sharing the use of the existing theoretical, practical
problems and enhance the competitiveness; at the same time, the conclusion of this research
to promote employee knowledge sharing is also a reference to the same type of hi 迪-tech
enterprises.
Key words: Knowledge Sharing; Scientific and technological enterprises; Knowledge
management