摘要
摘要
近年来，我国民营企业处于欣欣向荣的增长态势，伴随着大数据、人工智能、
云计算等新科技突飞猛进的发展，及后疫情时代的影响，民营企业面临的外部环
境是不确定的，复杂的和充满动态的。现代企业之间竞争的核心要素是人才，人
力资源是企业最为活跃的生产要素，谁能掌握并充分发挥人力资源的潜能和作用，
就能在当下的VUCA时代不被淘汰，持续稳健的成长和发展，支撑企业获取竞争
优势。在这种情况下，民营企业要想实现企业战略目标，就得充分调动员工的积
极性和创造性，不断增强员工满意度，从而可带来员工较高的工作效率和绩效产
出。
大量研究发现，在影响员工满意度的众多因素中，领导风格是一个非常重要
和显著的影响因素，而交易型领导风格在我国民营企业中是较为普遍的。在民营
企业里更多凸显的是“老板文化”的主导，使民营企业领导者的行为在企业管理
中有及其重要的作用和功能，能够直接对员工的工作满意度产生显著影响。
Y企业是一家民营企业，本研究就Y企业交易型领导风格与员工满意度关系
进行实证研究，以相关理论和文献资料为基础，采用文献研究法、问卷调查法和
统计分析法三种定性和定量的研究方法进行整理和归纳研究。根据问卷数据分析
结果可见，Y企业交易型领导风格显著，且主动例外管理维度相较权变奖励维度
偏低；借助实证分析中的相关性检验得出，交易型领导风格显著正向影响着员工
满意度，具体来讲，主动例外管理虽然同员工满意度相关；但其相关程度远不及
权变奖励同员工满意度之间的相关程度高，经过进一步深入的回归分析得出，交
易型领导风格对应的两方面构成维度同员工满意度二者之间的关系均呈现出显
著正向相关，同时权变奖励对员工满意度的影响作用比主动例外管理偏强。
最后，结合数据分析的结论，从交易型领导风格和员工满意度两个方面，在
企业的管理实践层面给出了相应的建议和对策。帮助Y企业改进领导风格，提升
领导力，使员工满意度不断提高，进而不断地激发员工工作动力，开发其潜能，
最终持续提高企业效能，蓬勃发展。同时，对其他的民营企业也有一定的借鉴作
用。
关键词：交易型领导风格；员工满意度
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摘要
Abstract
In recent years, China's private enterprises are in a thriving growth trend. With
the rapid development of big data, artificial intelligence, cloud computing and other
new technologies, as well as the impact of the post-epidemic era, private enterprises
are facing an uncertain, complex and dynamic external environment. The core
element of competition among modern enterprises is talent, and human resource is the
most active factor of production for enterprises. Whoever can master and give full
play to the potential and role of human resource can not be eliminated in the current
VUCA era, sustained and steady growth and development, and support enterprises to
obtain competitive advantages. In this case, if private enterprises want to achieve
corporate strategic goals, they must fully mobilize the enthusiasm and creativity of
employees, and constantly enhance employee satisfaction, so as to bring employees
higher work efficiency and performance output.
A large number of studies have found that leadership style is a very important
and significant influencing factor among many factors affecting employee satisfaction,
and transactional leadership style is relatively common in China's private
enterprises.
In private enterprises, the dominance of "boss culture" is more
prominent, which makes the behavior of leaders of private enterprises play an
important role and function in enterprise management, and can directly have a
significant impact on employees' job satisfaction.
Y enterprise is a private enterprise,This study carries out an empirical study on
the relationship between transactional leadership style and employee satisfaction of Y
enterprise. On the basis of relevant theories and literature, three qualitative and
quantitative research methods including literature research, questionnaire survey and
statistical analysis are used to sort out and summarize the research. According to the
results of the questionnaire data analysis, Y enterprise has a significant transactional
leadership style, and the dimension of active exception management is lower than that
of contingency reward. Through the correlation test in the empirical analysis, it is
concluded that transactional leadership style has a significant positive impact on
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摘要
employee satisfaction. Specifically, active exception management is related to
employee satisfaction. But far less than the degree of relevant contingency reward
associated with employee satisfaction degree is high, after a further regression
analysis, corresponding to the transactional leadership style two aspects constitute the
dimension of employee satisfaction with the relationship between them are showing a
significant positive correlation, and the effect of contingency incentive for the
employee satisfaction effect better than active partial exception management.
Finally, combined with the conclusion of data analysis, from two aspects of
transactional leadership style and employee satisfaction, the corresponding
suggestions and countermeasures are given in the management practice level of
enterprises. Help Y enterprise to improve its leadership style, enhance its leadership,
and continuously improve employee satisfaction. In this way, it can stimulate
employees' working motivation and develop their potential, and finally improve the
efficiency of enterprises and develop vigorously. At the same time, it can also be used
as a reference for other civil enterprises.
Key Words: Transactional leadership style; Employee satisfaction
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