THE 2022 BUSINESS SPEND MANAGEMENT (BSM) BENCHMARK REPORT United by the Power of Spend 20 Community-Powered KPIs for Best-in-Class Performance Across Procurement, Risk, Invoicing, Expenses, and Payments POWERED BY COMMUNITY.AITHE COUPA BSM BENCHMARK REPORT Table of Contents Introduction: Why Community Data?................................................................................................................................ United by the Power of Spend.............................................................................................................................................. 3 5 Environmental, Social, and Governance (ESG)................................................................................................................. 8 Spend With Diverse Suppliers................................................................................................................................................. 9 Source-to-Contract................................................................................................................................................................ 10 Contract Management Cycle Time.........................