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THE AMERICAN HOTEL & LODGING ASSOCIATION 2022 STATE OF THE HOTEL INDUSTRY REPORT IN COLLABORATION WITH ACCENTURETHE YEAR OF THE “NEW” TRAVELER THE AMERICAN HOTEL & LODGING ASSOCIATION 2022 STATE OF THE HOTEL INDUSTRY REPORT IN COLLABORATION WITH ACCENTURE TABLE OF CONTENTS FOREWORD ............................................................................................................................... 2 TRAVEL READINESS TRENDING POSITIVELY, BUT REMAINING VOLATILE........................ 4 HOSPITALITY OUTLOOK 2022................................................................................................. 7 MEET THE “NEW” TRAVELER.................................................................................................11 TECHNOLOGY TRENDS TO WATCH...................................................................................... 14 BIG BETS ..................................................................................................................................16 REPORT METHODOLOGY.......................................................................................................18 REFERENCES ............................................