I 摘要 在人力资源开发与管理中，人才的职业生涯管理对企业的战略发展具有重要 的推动作用，而职业发展通道不仅是企业为员工制定职业生涯的前提基础，更是 员工实现个人职业发展目标的主要途径。G 公司作为银行系保险公司，在面临市 场业务转型的关键时期，而内部人才缺失严重的情况下，G 公司对人力发展提出 了新要求。 本文采取理论钻研和实践探求相结合的研究方法，对 G 公司员工职业发展双 通道的现状进行了研究分析，并通过发现职业发展通道存在的问题，挖掘其背后 的原因，以及提出相关改进措施的研究路线，力求寻找到一条匹配 G 公司战略需 要和满足员工发展需求的职业发展通道。首先，阅读并参考了大量人力资源开发 与管理、人才培养、职业生涯管理等文献资料，在系统学习职业锚、职业生涯和 职业发展通道的理论以及国内外相关研究情况之后，找到理论基础并扩宽研究思 路，提出了完善和改进员工职业发展通道的重要性；其次，详细介绍了 G 公司行 业概况、经营现状、组织结构和职业发展双通道情况，总结了目前 G 公司人力资 源管理面临的挑战和问题；再次，通过开展员工调研问卷和对管理层进行访谈， 对调研结果和访谈情况进行整理和分析，为 G 公司纵向职业发展通道和横向职业 发展通道的现状提供了依据和数据支撑，并着重对纵向职业发展通道和横向职业 发展通道各自模式存在的问题予以说明和探讨，深入挖掘 G 公司纵向职业发展通 道和横向职业发展通道问题产生的原因；最后，针对 G 公司纵向职业发展通道和 横向职业发展通道存在的不足，提出了改进目标、改进原则和优化 G 公司职业发 展双通道的改进方案。 本文对 G 公司员工职业发展双通道的分析研究，包括对职业发展双通道提出 的改进措施等，对 G 公司员工职业发展通道建设有一定的参考价值，对 G 公司 人才队伍建设，激发人才创新能力，持续提升组织活力有着一定的现实意义。 关键词：职业发展，职业生涯，纵向职业发展通道，横向职业发展通道ABSTRACT II ABSTRACT In the development and management of human resources, the career management of talents is very important to the strategic development of enterprises. The career development channel is not only the prerequisite for enterprises to formulate careers for employees, but also the main way to achieve their personal career development goals. As a banking insurance company, Company G has put forward new requirements for human resources development in the face of the critical period of market business transformation and the serious lack of internal talents. This paper analyzes the current situation of the dual-channel career development of employees in G Company, and through the research route of raising, analyzing, and solving problems, this paper strives to find a career development channel that matches the strategic needs of G company and meets the development needs of employees. First, this paper refers to large numbers of human resource management, talent training, career management, and other documents. After systematically studying the theory of career anchors, career development channel and related research in China and abroad, this paper finds the support theoretical and open the research ideas, and put forward the importance of perfecting and improving employees' career development channels. Secondly, it introduces in detail the industry overview, operating status, organizational structure, and career development of G company, and tell the current trouble faced by G company. Thirdly, by asking employees questions and interviews with the management, the survey results and interviews were sorted and analyzed, which provides the basis and data support for the current situation of the vertical career development channels and horizontal career development channels of G company, and focuses on explaining and discussing the problems existing in the respective models of vertical career development channel and horizontal career development channel, and deeply excavates the causes of the double-channel problems of vertical career development channel and horizontal career development channel in G Company. Finally, given the shortcomings of G company's vertical career development channel and horizontal career development channel, this paper puts forward the improvement goal, improvement principle, and the scheme of optimizing G company's career development dual channel. This paper analyzes and studies the dual channels of employee career developmentABSTRACT III of G company, including the proposed improvement measures, which has certain reference value for the construction of employee career development channel in G Company, and for the construction of talent team in G Company and stimulating the ability of talent innovation. It has a certain practical significance to continuously improve the vitality of the organization. Keywords:career development，career，vertical career development channel，horizontal career development channel目录 IV 目 录 第一章 绪论.................................................................................................................... 1 1.1 选题背景和研究意义........................................................................................ 1 1.1.1 选题背景 ................................................................................................ 1 1.1.2 研究意义 ................................................................................................ 1 1.2 研究方法............................................................................................................ 2 1.3 研究思路............................................................................................................ 3 第二章 理论概述............................................................................................................ 5 2.1 相关概念的界定................................................................................................ 5 2.1.1 职业 ........................................................................................................ 5 2.1.2 职业锚 .................................................................................................... 6 2.1.3 职业生涯 ................................................................................................ 6 2.1.4 职业发展通道 ........................................................................................ 7 2.2 国内外研究现状................................................................................................ 8 2.2.1 国外研究现状 ........................................................................................ 8 2.2.2 国内研究现状 ........................................................................................ 9 第三章 G 公司职业发展通道现状及问题分析.......................................................... 12 3.1 G 公司集团情况简介 ...................................................................................... 12 3.1.1 G 公司行业概况 ................................................................................... 12 3.1.2 G 公司经营现状 ................................................................................... 13 3.1.3 G 公司组织结构 ................................................................................... 14 3.1.4 G 公司人力资源现状 ........................................................................... 15 3.2 G 公司职业发展通道现状 .............................................................................. 17 3.2.1 G 公司岗位职级体系 ........................................................................... 18 3.2.2 G 公司纵向职业发展通道 ................................................................... 20 3.2.3 G 公司横向职业发展通道 ................................................................... 23 3.3 G 公司职业发展通道问题的调研分析 .......................................................... 25 3.3.1 问卷调查设计及结果 .......................................................................... 25 3.3.2 访谈设计及访谈结果 .......................................................................... 32 3.4 G 公司职业发展通道的问题分析 .................................................................. 38 3.4.1 G 公司纵向职业发展通道的问题分析 ............................................... 38目录 V 3.4.2 G 公司横向职业发展通道的问题分析 ....................................