工作和家庭是生活中的两个最重要方面,两者当中有着密切的联系。而且家 庭支持型主管行为与工作家庭增益一直是学术界的热点。研究证明，家庭支持 型主管行为会对企业成员的行为和态度产生影响，从而对企业成员的工作家庭 增益也会产生影响。在经济高速发展的今天，家庭支持型主管行为与工作家庭 增益已经越来越受到人们的关注，企业如何合理、有效的协调企业成员的工作 和家庭的关系决定了企业能否快速和稳定的发展。因此，本研究基于以上背景， 探讨了家庭支持型主管行为对工作家庭增益的影响，验证了积极情感与边界控 制感在二者当中的中介作用，以及工作家庭中心性在二者当中的调节作用。 首先，通过文献梳理，对国内外关于家庭支持型主管行为、工作家庭增益、 积极情感、边界控制感以及工作家庭中心性的研究成果有所了解，理清相关研 究的理论思路，借鉴前人的研究找到突破口，提出本研究的假设，并构建理论 模型：家庭支持型主管行为对工作家庭增益产生影响，并以积极情感与边界控 制感为中介变量，以工作家庭中心性为调节变量。其次，借鉴国内外成熟的量 表进行本研究的问卷设计，通过线上线下发放调查问卷的方式收集有效数据 362份。运用SPSS22.0和AMOS22.0软件来进行信度分析和效度分析、相关分 析和回归分析等，检验变量间的相关性以及验证积极情感与边界控制感的中介 作用和工作家庭中心性的调节作用。 实证结论如下： 第一，家庭支持型主管行为及其子维度对工作家庭增益有显著的正向影响。 第二，积极情感在家庭支持型主管行为及其子维度和工作家庭增益当中起 中介作用。 第三，边界控制感在家庭支持型主管行为及其子维度和工作家庭增益当中 起中介作用。 第四，工作家庭中心性在家庭支持型主管行为及其子维度和工作家庭增益 当中起负向调节作用，工作家庭中心性越高，家庭支持型主管行为和工作家庭 增益当中的关系就越弱。 关键词：家庭支持型主管行为；工作家庭增益；积极情感；边界控制感；工作 家庭中心性 II Abstract Work and family are the two most important parts of the life, and they are relative closely. Moreover, the family supportive supervisor behaviors（FSSB）and work-family gain have always been the hot topics in academia. Studies have shown that FSSB can have an impact on the behavior and attitudes of employees,and thus have an impact on their work-family productivity. Nowadays, with the development of economic rapidly, FSSB and work-family gain have drawn more and more attention. How the enterprises coordinate the work and family relationship reasonably and effectively determines the rapid and steady development of the enterprises. Therefore, based on the background above, this study explores the impact of FSSB on the work-family gain, and verifies the mediating effect of positive-affection and border-control between the FSSB and work-family gain，and the moderating effect of work-family centrality between FSSB and work-family gain. First of all, through combining the domestic and foreign literature, this thesis concludes the research results of FSSB, work-family gain, positive-affection, border- control and work-family centrality, clarifies the theoretical ideas of the related researches,and then presents the breakthrough point and research assumptions,and constructs the theoretical model: the effect of FSSB on work-family gain,using positive-affection and border-control as the mediator variable and the work-family centrality as the moderator variable.Secondly,this thesis includes a questionnaire which was designed by drawing on some mature scales at home and abroad,and 152 valid data are collected by handing out the questionnaire.This thesis also applies several kinds of software like SPSS 22.0 and AMOS 22.0 to accomplish the reliability and validity analysis,correlation analysis and regression analysis,and to test the relationship between variables,and to confirm the mediating effect of positive- affection and border-control,and the moderating effect of work-family centrality. The empirical conclusions are as follows: Firstly, FSSB and their sub-dimensions have a significant positive impact on work-family gain. III Secondly, positive-affection plays a mediating role between FSSB and its sub- dimensions and work-family gain. Thirdly, border-control plays a mediating role between FSSB and its sub- dimensions and work-family gain. Fourthly, work-family centrality has a negative moderation on FSSB and its sub- dimensions and work-family gain, and the more work-family centrality, the relationship between FSSB and work-family gain will be weaker. Key words: FSSB;work-family gain;positive-affection;border-control;work-family centrality IV 目 录 摘要 ............................................................................................................................. I Abstract ....................................................................................................................... II 第1章 绪论 .................................................................................................................. 1 1.1 问题提出 .......................................................................................................... 1 1.2 研究内容 .......................................................................................................... 2 1.3 研究方法 .......................................................................................................... 3 1.4 研究创新点 ...................................................................................................... 4 1.5 研究意义 .......................................................................................................... 5 第2章 相关理论基础及文献综述 .............................................................................. 6 2.1 家庭支持型主管行为 ...................................................................................... 6 2.1.1 家庭支持型主管行为的概念 ................................................................ 6 2.1.2 家庭支持型主管行为的理论基础 ....................................................... 6 2.1.3 家庭支持型主管行为的测量和结构维度 ............................................ 8 2.1.4 家庭支持型主管行为的实证研究 ........................................................ 9 2.2 工作家庭中心性 ............................................................................................ 10 2.2.1 工作家庭中心性的概念 ...................................................................... 10 2.2.2 工作家庭中心性的理论基础 .............................................................. 10 2.2.3 工作家庭中心性的测量 ...................................................................... 11 2.2.4 工作家庭中心性的实证研究 .............................................................. 12 2.3 边界控制感 .................................................................................................... 12 2.3.1 边界控制感的概念 .............................................................................. 12 2.3.2 边界控制感的理论基础 ...................................................................... 12 2.3.3 边界控制感的测量 .............................................................................. 13 2.3.4 边界控制感的实证研究 ...................................................................... 13 2.4 积极情绪 ........................................................................................................ 14 2.4.1 积极情绪的概念 .................................................................................. 14 2.4.2 积极情绪的理论基础 .......................................................................... 14 2.4.3 积极情绪的测量 .................................................................................. 15 2.4.4 积极情绪的实证研究 .......................................................................... 14 V 2.5 工作-家庭增益 ............................................................................................... 15 2.5.1 工作-家庭增益的概念 ........................................................................ 15 2.5.2 工作家庭增益理论基础 ...................................................................... 16 2.5.3 工作家庭增益理论模型 ...................................................................... 17 2.5.4 工作家庭增益的测量 .........................................................................