随着全球气候变化对人们生活的影响越来越大，以及不可再生能源面临 的枯竭，电力行业在环境保护法日益严苛的背景下，面临压力巨大。核能发 电是一种发电效能安全的新能源，清洁环保，成为我国能源家庭不可替代的 一员。核能发电的根本发展原则是必须 在“安全第一，质量第一”指导下进 行。核电产品的质量管理，是全世界都在开展的领域，在问题的研究上会产 生新问题，质量标准随着研究的深入而不断提高，对企业的质量管理也提出 更进一步要求。只有加强质量管理，做好全员、全过程的质量管理，以此为 基础对核电产品的技术水平和质量标准才是一种促进，对成本降低和顾客满 意度等方面的提升才有帮助，在国际核电市场站稳脚跟。 本文已中国一重核电质量为研究背景，根据质量管理的实际和生产实际， 以质量管理为主要思想和理论依据，找到影响产品质量的关键，包括了质量 文化认识没有摄入人心，缺乏清晰严明的质量考核评价、质量管理没有完整 的体系建设、生产能力的限制以及科研成果的转化等问题导致的。强化核电 产品制造与过程控制、完善核电产品质量管理在组织方面的支撑作用，对原 材料的供应商以及不合格项的控制、建设企业良好的核电质量文化氛围、重 视核电专业人员的储备和发展等方面提出了质量管理的完善方案。最后从对 全员进行核质量文化教育、进行核电产品质量管理知识的宣传和培训、以抓 住质量管理重点，形成生产和质量信息顺畅的传递，最后策略高度提出了相 应保障。 通过本文对中国一重核电产品质量管理问题的分析和研究，能够为我国 核电产品质量管理工作提供一些参考性的发展建议，在一定程度上能指导我 国核电产品质量管理能力的提升。 关键词：核电产品；质量控制：质量体系建设哈尔滨工业大学工商管理硕士学位论文 - II - Abstract Climate changes put a significant influence on our life and the depletion of non-renewable energy, the traditional power generation industry is facing huge pressure on environmental friendly, nuclear power is a high efficient、clean and safe energy, which has a good place for the energy structure of our country. enterprises with nuclear generating power , should stick to safety first, quality first at the time of production and management. The quality of nuclear power products for management is a new subject in the world. In addition to the higher quality of nuclear power products, the quality management of enterprises also put forward further requirements. Only by strengthening quality management, doing a good job of quality management in the whole process, can we improve the quality and technical content of nuclear power products, reduce production costs, increase customer satisfaction, and then promote the upgrading of nuclear power technology in China. To meet the requirements of the national long-term nuclear power development plan, to meet the needs of the international nuclear power market. In view of CFHI's current situation of nuclear power quality, combined with the actual production situation of nuclear power products and taking quality management as the main thought and theoretical basis, this paper finds out the key factor that affects the quality of products-the development of enterprise quality culture is not deep enough. The quality reward and punishment examination is not concrete, the quality management system is not complete, certain insufficient production effect, the hard technology transformation etc. Through strengthening the manufacturing and process control of nuclear power products, perfecting the organizational structure design of nuclear power products quality management, strengthening the quality management of nuclear power products and materials, and perfecting the design of unqualified control schemes for nuclear power projects, To build a good cultural atmosphere of nuclear power quality in enterprises and attach importance to it The reserve and development of nuclear power professionals and other aspects put forward a sound quality management program. Finally, through the education of nuclear哈尔滨工业大学工商管理硕士学位论文 - III - quality culture, the propaganda and training of nuclear power product quality management knowledge, and the establishment of reasonable nuclear power product quality control points, to establish effective channels of information transmission for nuclear power production, the guarantee measures of CFHI's quality management system are formulated. This paper hopes that through the analysis and research on the quality management of CFHI nuclear power products, it can provide some reference opinions for the quality management of nuclear power products in China, and have many functions on enhancing the quality management of nuclear generating power products. Keywords: nuclear power products;products; quality management; quality system哈尔滨工业大学工商管理硕士学位论文 - IV - 目 录 摘要...............................................................................................................................I Abstract..........................................................................................................................II 第 1 章 绪论................................................................................................................... 1 1.1 课题来源及研究的背景和意义........................................................................1 1.1.1 课题来源.......................................................................................................1 1.1.2 课题研究的背景..........................................................................................1 1.1.3 课题研究的意义..........................................................................................2 1.2 国内外质量管理体系研究.................................................................................3 1.2.1 国内外质量管理体系研究.........................................................................3 1.2.2 核电质量管理体系标准.............................................................................8 1.3 本文的研究内容................................................................................................11 1.4 本文的方法与路线...........................................................................................12 第 2 章 中国一重核电产品质量管理现状及问题分析........................................13 2.1 核能发电现状及核电产品质量的关键性.....................................................13 2.1.1 中国国内市场现状....................................................................................13 2.1.2 核电产品质量重要性...............................................................................13 2.2 中国一重核电产品质量管理现状................................................................. 14 2.2.1 中国一重企业概况及取得成就..............................................................14 2.2.2 中国一重核电产品质量管理实施情况.................................................15 2.3 信息反馈及数据分析.......................................................................................17 2.3.1 核电产品不符合项分类及造成损失程度.............................................17 2.3.2 产品不符合项的情况梳理.......................................................................18 2.4 中国一重核电产品质量管理中存在的问题................................................22 2.4.1 核电产品质量文化开展不够深入..........................................................22 2.4.2 设备管理方面存在不足...........................................................................23 2.4.3 采购产品质量存在问题...........................................................................23 2.4.4 核电产品质量管理体系文件不完备..................................................... 24 2.5 中国一重核电产品质量管理中存在问题的原因分析...............................24 2.5.1 人的因素.....................................................................................................24 2.5.2 设备的因素.................................................................................................26哈尔滨工业大学工商管理硕士学位论文 - V - 2.5.3 供应商管理因素........................................................................................27 2.5.4 技术因素.....................................................................................................27 2