PART 1 第一部分
The Personnel & Training Department have covered the following subjects with the above employee
人力资源部已经向上述员工讲解了下列内容:
1Who’s Who18Training Policy & Procedure酒店管理层培训政策和程序2Hotel Facilities & Services19Transfer Procedure酒店设施和服务项目内部调部门程序3Hotel Rules & Regulations20Security–Parcel Pass/Lost & Found Procedure酒店规则与规定保安检查-包裹通行/失物招领程序4Working Hours21Leave Application Procedure工作时间请假程序5Medical Check22Hotel Organization Chart医疗检查酒店组织结构图6Clinic-Guests’ & Staff’s23Emergency Procedure客用医务室/员工医务室紧急情况处理程序7When, How & Where Paid24Fire Prevention工资及其支付消防程序8Attendance & Time Card 25Security Knowledge考勤制度及打卡制度保安知识9Courtesy26Telephone Manners礼仪礼貌电话礼仪10Employment Handbook27Health & Safety at Work员工手册工作中的健康和安全11After Duty-Not to Remain/Return28Body Language/Manner下班后-不得逗留或返回身体语言/礼貌12No Tips Allowed29Concept of Service不准接受任何形式的小费服务的概念13Annual Leave & Holiday Pay30Conditions of Employment年假以及假日工资雇用条件14Locker & Check