我国社会经济在改革开放以后的快速发展,使得将近30年的}发展成果促使我国进 入了关键的全面转型时期在这一时期,经济时代的影响己经成为必然的时代特征,这 就促使对知识型员工的争夺显得尤为激烈,这关系到现代企业的生存和发展,关系到企 业可持续发展能力是否可以实现的关键因此,考虑到知识型员工的绩效对于现代企业 发展的核心作用,因此,利用绩效管理创新来推动知识型员工队伍的建设就显得尤为重 要 本文正是朝着这一目的,选取了以知识型员工为主题的JH管理咨询有限公司作为 研究的主要对象,在给了知识型员工以及针对其绩效管理的全面介绍的情况下,通过对 JH公司实施的针对知识型员工的绩效管理工作的总结和分析,结合知识型员工自身的 独特特点,本文对该公司针对知识型员工所建立的绩效管理体系进行了构建,并且对构 建后的绩效管理系统的运用进行了必要的评价,从而为解决该公司的知识型员工绩效改 进问题提供了一定的参考和借鉴作用,也有利于行业内其他企业知识型员工绩效管理的 提升和发展 本文在系统分析和研究后认为,知识型员工所具备的与众不同的特点使得针对他们 所设计和实施的绩效管理体系也会和其他领域的管理有较大的差异并且结合了管理对 象特点的管理体系能够起到比以往的管理更为优异的管理效果因此,在绩效管理工作 中,要结合具体的考核对象来设计和实施符合管理原则的不同的管理系统,才能较好地 推动我国绩效管理理论和实践的健康发展,为我国的和谐社会建立提供一份动力 =关键词>JH管理咨询有限公司知识型员工绩效管理 =研究类型>应用研究Title:AResearehonsystemdesignofPerformancemanagement forJH.5knowledge一basedemP10yee SPeeialty:BusinessAdministration Name:Wei从笼isignature:刃公泌断 Tutor:YanHanPing S.gna-ure.产吵丫 AbstraCt InoursoeialeconomyafterthereformandoPeningofrapiddeveloPment, makenearly30yearstothedeveloPmentofChina,5entryintothekey aehievementsofcomPrehensivetransformationPeriod.InthisPeriod,the influeneeoftheeeonomyhasbeeomeinevitablefeaturesofTheTimes,thishas ledtotheknowledgestaff15esPeeiallyfieree,theracefortherelatedtomodern enterprise,5survivalanddeveloPment,relatedtoenterprisesustainable develoPmentability15thekeyeanberealized.Therefore,consideringthe knowledgesta卯5Performanceformodemente印risedeveloPment,therefore, theeorefijnetionofPerformancemanagementinnovationtoPromotethe eonstructionofthe知owledgestaffteamarePartieularlyimPortant. 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[Key!vords1JHManagementConsultingCo.,Ltd.;众owledge!vorker; PerformaneeManagement [Researeh勺pelApplieationReseareh目录 1导论................................................................................................................................1 1.1选题的背景及意义.....................................................................................................1 1.2研究的思路与方法.....................................................................................................3 1.3论文的框架结构与研究的主要内容.,.................................................................4 1.4论文的创新之处........................................................................................................6 2绩效管理体系的理论综述............................................................................................7 2.1绩效与绩效管理........................................................................................................7 2.2绩效管理的方法.............................,....................................................................9 2.3知识型员工管理理论..............................................................................................n 2.4国内外研究现状......................................................................................................17 3JH公司绩效管理体系现状及存在问题........................................................................21 3.1JH公司的基本情况..................................................................................................21 3.2JH公司知识型员工绩效管理体系现状及问题......................................................23 3.3JH公司绩效管理体系存在问题的原因..................................................................27 4JH公司知识型员工绩效管理体系的构建设计.........................................................28 4.1构建JH公司绩效管理模型....................................................................................28 4.2构建项目团队的绩效考评模型..........................................,.............................29 4.3构建考评指标和评分表..........................................................................................31 5JH公司知识型员工绩效管理体系构建方案的实施.................................................38 5.1评价构建体系的系统介绍......................................................................................38 5.2各项指标考核权重的计算方式............................................,...........................40 5.3绩效面谈等考核反馈工作的开展..........................................................................40 5.4考核结果的应用......................................................................................................42 6结论..............................................................................................................................44 6.1本文主要结论..........................................................................................................44 6.2进一步研究的展望..................................................................................................46