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YKNY 工程学校绩效考核的管理流程方案设计 YKNY 工程学校绩效考核管理流程的设计在一个学校的发展过程中起到决定性作 用,它可以直接的决定了学校管理的整体状况。绩效考核管理流程是一个管理过程, 不可以孤立的看待每个部分,更不要将其与绩效考核混为一谈,绩效考核只是其中的 一个环节。在绩效管理流程的设计和实施过程中,需要组织中的全体成员都参与进来, 共同完成既定的绩效目标。在绩效考核管理流程建立时,将过程与目标结合起来,分 级细化各部门的绩效目标,明确每个教职工的职责范畴,制定行动措施,并定期检查 和调整,细化考核项目,并加强考核透明度,以提高考核的可信度。建立健全绩效奖 惩制度,把考核结果充分地运用到人力资源开发与管理中,重视反馈意见,积极调整。 使绩效考核管理流程中激励作用深入持久发挥下去,激发教师积极性,促使绩效管理 目标全面实现。 本研究运用问卷调查、访谈、会议沟通等方式与 YKNY 工程学校的管理者与基础 教师进行沟通,对 YKNY 工程学校现有管理体制进行调研。通过大量文献的阅读、研 究,结合自身的工作经验,将绩效管理理论真正引入到学校的管理中来。研究发现 YKNY 工程学校现有管理机制中存在绩效管理缺少相应环节,考核人员缺乏相应的经 验和培训;绩效考核流于表面,指标体系不够明确、细致,被考核对象不够全面,同 时在结果运用方面缺乏相应制度等问题。 针对这样几个管理现象结合 YKNY 工程学校实际情况,为 YKNY 工程学校重新设 计了一套时效性、科学性更强的绩效考核管理流程。学校绩效考核管理流程的建立, 让绝大多数教师明确了自己的岗位职责,规范了自己的工作行为,细化了岗位的工作 标准。在工作中勤于沟通,及时发现、解决教师在工作过程中的难题,更正教师的工 作偏差。从而促进教师个人绩效目标的完成和绩效水平的提升,推动学校整体绩效的 提升,促进学校整体战略目标的完成。 关键词, 教师绩效,绩效管理,考核流程,方案设计III Abstract The Design of Performance Appraisal Management for YKNY Engineering School In its designing and conducting process of performance management, all staffs in the organization need to join in it to fulfill the set target. When establishing the performance appraisal management, the process and destination will be combined. Refining the performance goals of every department in terms of classifications, making sure the range of every staff’s position to make corresponding measures, and checking regularly and adjusting it will be contained. Besides, refining checking projects and strengthening the transparency of it to improve its reliability will be introduced. System of rewards and penalties of perfect performance is set up to apply fully it to the development and management of human resources and pay attention to the feedback in order to adjust it in time. To complete the goal of performance management in all directions and inspire teachers’ positive feelings, the inspiration influence in the performance appraisal management should be maintained continuously. There are some means such as questionnaire surveys , interviews, and meeting communications in this research applied to communicate YKNY engineering school’s managers with basic teachers so that its management is investigated. By reading and studying a large number of documents and referring to my own working experience, the performance the performance appraisal management approaches are introduced into school’s management. During the research, it is founded that it is short of corresponding steps in the performance management in YKNY engineering school’s present management. Moreover, checkers need corresponding experience and training. Performance evaluation is just a kind of program, which makes the system uncertain and meticulous and not all people are included. Meantime, the application of its results lack corresponding system issues. Aiming at these management phenomena as well as the practical situation in YKNY engineering school, a set of performance appraisal management with high timeliness and science is redesigned. Its foundation makes most teachers clearly know their position duty, regular own work behaviors and completely know the working standards. When working, teachers should communicate regularly and find and solve the problems in time in the process of working and correct their working shortcomings. Therefore, each teacher’sIV achievement of goals and improvement of performance can be promoted so as to promote the whole school’s performance, and the entire goals of school’s strategies can be finished. Keywords, Teacher performance, Performance management, Scheme design, The assessment processV 目 录 第 1 章 绪论......................................................................................................1 1.1 选题背景和意义...................................................................................1 1.1.1 选题背景......................................................................................1 1.1.2 选题意义......................................................................................1 1.2 国内外研究现状...................................................................................3 1.2.1 国外研究现状..............................................................................3 1.2.2 国内研究现状..............................................................................4 1.3 研究思路、内容...................................................................................5 1.3.1 研究思路和方法..........................................................................5 1.3.2 研究内容......................................................................................5 1.3.3 研究路线......................................................................................7 第 2 章 绩效考核管理流程理论基础..............................................................8 2.1 人力资源管理理论...............................................................................8 2.2 绩效及绩效管理的相关理论...............................................................8 2.3 绩效考核方法的相关理论.................................................................11 2.4 绩效考核管理流程相关理论.............................................................12 第 3 章 YKNY 工程学校绩效考核管理流程现状分析...............................14 3.1 YKNY 工程学校基本情况简介 ........................................................14 3.1.1 YKNY 工程学校基本情况 .......................................................14 3.1.2 YKNY 工程学校管理现状分析...............................................15 3.2 YKNY 工程学校教师绩效管理特征分析........................................19 3.3 YKNY 工程学校绩效管理体系中存在的问题................................20 第 4 章 YKNY 工程学校绩效考核的管理流程设计...................................24VI 4.1 建立绩效管理总体目标和组织架构 ................................................24 4.1.1 总体目标及分层目标 ...............................................................24 4.1.2 组织架构的建立 .......................................................................25 4.1.3 岗位职责的划分 .......................................................................26 4.2 绩效考核计划的制订与执行 ............................................................26 4.2.1 绩效信息的收集 .......................................................................27 4.2.2 绩效计划沟通............................................................................27 4.2.3 绩效考核计划制定 ...................................................................28 4.3 绩效考核的实施.................................................................................29 4.3.1 绩效考核流程............................................................................30 4.3.2 绩效考核评价标准 ...................................................................31 4.3.3 绩效考核流程控制 ...................................................................33 4.4 绩效考核管理的反馈 ........................................................................34 4.5 绩效考核结果应用 ............................................................................36 第 5 章 完善 YKNY 工程学校绩效考核管理流程的对策..........................37 结束语..........................................................................................