文本描述
分类号 密级
U D C 学校代码 10500
硕士学位论文
题 目大数据背景下OPPO手机精准营销研究
英文题目Research On Precision Marketing Of OPPO Mobile Phone
Under Big Data Background.
研究生姓名(签名) 雷松艳
指导教师姓名 喻红阳 (签名)职 称 副教授
申请学位学科名称___工商管理____学科代码125100
论文答辩日期__20180526___ _学位授予日期20180611
学院负责人(签名) 刘升福
评阅人姓名___汪秀婷________评阅人姓名 张劲松
2018年6月11日
学位论文原创性声明和使用授权说明
原创性声明
本人郑重声明:所呈交的学位论文,是本人在导师指导下,独立进行研究工
作所取得的研究成果。除文中已经标明引用的内容外,本论文不包含任何其他个
人或集体已经发表或撰写过的研究成果。对本文的研究做出贡献的个人和集体,
均已在文中以明确方式标明。本声明的法律结果由本人承担
学位论文作者签名:雷松艳 日期:2018 年6月11日
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学位论文作者签名:雷松艳指导教师签名:喻红阳
日期:2018 年6月11日日期:2018年6 月11 日
I
摘要
进入新世纪以来,数据已经渗透到全球的各个行业市场和业务领域,现在已
经成为一项十分重要的生产因素。越来越多的人开始了解并知道“大数据”一词,
相对于传统的直觉与经验的经营决策,基于数据分析的大数据时代所提供的信息
在商业领域越发彰显其优势。特别是大数据中的非随机样本而不是全部数据这一
特征在商业竞争市场上尤其重要,庞大的数据代表着海量的信息,因此在众多的
信息之中如何找出最关键的要素就成为了公司研发新产品、在商品市场上占据优
势、主动赢得未来的主要依据。在这种大数据背景下,对电子产品行业在市场经
济下的营销策略研究具有重大意义
本文对OPPO品牌手机在大数据背景下的精准营销进行研究分析,采用了SWOT
模型分析法明确了OPPO手机内部的优势、劣势,以及外界存在的机会和威胁。在
STP战略中,明确了OPPO手机销售的客户市场细分以及目标市场选择情况和市场
定位情况。基于大数据背景下的OPPO手机精准营销,可以增加消费者对手机品牌
的信任度与满意度,形成企业与消费者的良好供需关系,在竞争激烈的销售市场
树立自己的品牌效应
本文分七个部分。第一部分为绪论部分,简述研究的背景以及研究的目的和
意义,并着重对大数据背景下的研究目的和意义予以了论述;第二部分为精准营
销的相关概念阐述,以及与本文相关的大数据理论,为OPPO公司手机营销策略研
究作出了良好的理论铺垫;第三部分首先对OPPO公司及其手机的简况进行了介绍,
然后对OPPO手机目前存在的营销问题进行了分析,其次分析了OPPO手机的线上
和线下营销现状,并对于新媒体营销中的微博和微信营销中存在的问题进行了分
析,最后阐释了客户细分中存在的问题;第四部分首先运用SWOT分析法针对OPPO
手机的营销环境从外部和内部进行分析。第五部通过STP分析了解OPPO手机市场
细分、市场选择、市场定位等情况,是OPPO手机精准营销策略是实施,是针对第
三部分问题而提出的具体意见和建议。第六部分是在大数据背景下对OPPO手机的
精准营销对策进行分析,包括精准营销的渠道、过程。从营销理念的改变到现有
营销策略的优化设计以及寻求精准营销模式的创新等方面提出了自己的理解和建
议,希望对OPPO的手机营销有一定的指导意义;第七部分为研究结论与不足,本
文以OPPO品牌手机在大数据背景下的精准营销策略,在产品、价格、渠道、促销
等方面结合大数据进行分析,提出相应策略,对于国内手机行业具有一定的理论
参考价值
关键词:大数据,OPPO手机,精准营销
II
Abstract
Since entering the new century, the data has permeated the global industry market
and business field, has become a very important production factor. From 2012 to the
present, more and more people are beginning to understand and understand the term
Big Data, and the information provided by the big data age, based on data analysis, is
increasingly showing its strengths in business as OPPO to traditional intuitive and
empirical business decisions. In particular, the fact that large data are not random
samples but not all data is particularly important in a competitive market. The huge data
represent a huge amount of information, so how to identify the most critical elements in
the information becomes the main basis for companies to develop new products, take
advantage of the commodity market and win the future actively. In this big data
background, it is of great significance to study the marketing strategy of the electronics
industry under the market economy.
In this paper, the precision marketing of OPPO brand mobile phone under the
background of large data is studied and analyzed. In STP analysis, the customer market
segmentation, target market selection and market positioning of OPPO mobile phone
sales were clarified. At the same time, the advantages and disadvantages of OPPO, as
well as the external OPPO and threats, are identified in SWOT analysis. Based on the
high data background, OPPO phone can increase the customer's confidence and
satisfaction, form a good supply and demand relationship between enterprises and
consumers, establish their own brand effect in the competitive market.
This article is divided into seven parts. The first part is the introduction part, which
briefly describes the background of the study and the purpose and significance of the
study, and focuses on the purpose and significance of the study in the context of big data.
The second part elaborates the related concepts of precision marketing and the big data
theory related to this article, which lays a good theoretical foundation for the research of
mobile phone marketing strategy of OPPO company. The third part firstly introduces
the brief situation of OPPO company and its mobile phone, then analyzes the existing
marketing problems of OPPO mobile phone, secondly analyzes the current situation of
online and offline marketing of OPPO mobile phone, and conducts a questionnaire
survey on the existing problems of microblog and wechat marketing in new media
marketing, draws a conclusion from the survey results, and finally explains the existing
problems in customer segmentation. The fourth part uses SWOT analysis method to
analyze the marketing environment of OPPO mobile phones from the outside and inside,
and then through STP analysis to understand the market segmentation, market selection
and market positioning of OPPO mobile phones. The fifth part is the implementation of
OPPO mobile phone precise marketing strategy, and it is the specific opinions and
suggestions put forward for the third part of the problem. The sixth part is to analyze the
accurate marketing countermeasures of OPPO mobile phone under the background of。。。。。。