22018 Learning Trends Report
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Table of Contents
Introduction
About This Report
Who Responded
Input from Learners
Knowledge/Skills Target Learners Need to
Be Successful
Challenges Building Knowledge/Skills
Methods to Deliver Training in 2018
Most Exciting Learning Trends and
Training Delivery Methods for 2018
Emerging Learning Trends Beyond 2018
Improving L&D and Training at Your
Organization in 2018
Takeaways
Introduction
Learners, a term we use throughout this report, are the people
who get work done inside organizations. They are sales reps,
customer support specialists, insurance agents, assembly
line operators, policemen, nurses, doctors, retail clerks, hotel
workers, and more. These people—the ones you support with
L&D efforts—face numerous pressures to get the job done each
and every day. Typically, they are NOT thinking about what they
are learning or need to learn as they work. They are simply
trying to do their jobs well.
The 70-20-10 model so often cited as the framework by
which people learn at work (70% on-the-job experiences, 20%
mentoring/coaching, 10% formal training) is really 50-20-10-5-5:
50% on-the-job experiences, 20% “hardships,” 10% mentoring
and coaching, 5% formal training, and 5% personal life.1 This
means that for you to support all those learners who get stuff
done, you need to think beyond traditional formal tools such as
live workshops or eLearning courses. In an increasingly complex,
digital world, the toolbox has to expand.
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2018 Learning Trends Report
1. Glazer, Jessica. “The Forgotten Infuence of Your Personal Life and Hardships on Lead-
ership.” CCL. November 28, 2017. Accessed January 04, 2018. ccl/articles/
leading-effectively-articles/infuence-personal-life-leadership/
|Bottom-Line PerformancebottomlineperformanceThis report shares data from you, coupled with ideas that we have
gleaned from the data to help you expand your toolbox in impactful
ways. Our aim is to help you understand what your peers are currently
doing in L&D, and also give you insights into what you could be doing.
As an industry, we need to focus more on just-in-time solutions that
lie
outside
of formal training and improve the resources we create for
just-in-time usage. We also need to improve the quality of the 5%—
those formal solutions that are intended to set a foundation for good
performance.
Use this report to help you consider the best tools and technologies
for helping workers (aka “learners”) get stuff done and get it done
well. Identify tools you want to keep using, stop using, start using, or
improve how you use them.
Here’s what you’ll fnd:
Information about what L&D professionals actually did in 2017,
and what they plan to do in 2018.
Emerging trends for 2018 and beyond.
Top roadblocks to delivering effective training and how those have
changed over time.
The training topics L&D professionals view as most important in
2018.
Our insights into the data.
2018 Learning Trends Report。。。。。。。。。