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ABlueprintforDigitalIdentity
TheRoleofFinancialInstitutionsinBuildingDigitalIdentity
AnIndustryProjectoftheFinancialServicesCommunity|PreparedincollaborationwithDeloitte
PartoftheFutureofFinancialServicesSeriesAugust2016
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2WORLDECONOMICFORUM|2016
Foreword
Contact
Forfeedbackorquestions,pleasecontact:
R.JesseMcWaters,LeadAuthor
jesse.mcwaters@weforum
+1(212)703‐6633
ConsistentwiththeWorldEconomicForum’smissionofapplyingamulti‐stakeholderapproachtoaddressissuesofglobalimpact,the
creationofthisreportinvolvedextensiveoutreachanddialoguewiththefinancialservicescommunity,innovationcommunity,
technologycommunity,academiaandthepublicsector.Thedialogueincludednumerousinterviewsandinteractivesessionstodiscuss
theinsightsandopportunitiesforcollaborativeaction.
Weextendsincerethankstotheindustryandsubjectmatterexpertswhocontributedtheiruniqueinsightstothisreport.Inparticular,
themembersoftheProject’sSteeringCommitteeandWorkingGroup,whoareintroducedinthefollowingpages,playedaninvaluable
roleasexpertsandpatientmentors.
WearealsoverygratefulforthegenerouscommitmentandsupporttoDeloitteConsultingLLPintheU.S.,anentitywithintheDeloitte1
network,initscapacityastheofficialprofessionalservicesadvisortotheWorldEconomicForumforthisproject.
1DeloittereferstooneormoreofDeloitteToucheTohmatsuLimited,aUKprivatecompanylimitedbyguarantee(“DTTL”),itsnetworkofmemberfirms,andtheir
relatedentities.DTTLandeachofitsmemberfirmsarelegallyseparateandindependententities.DTTL(alsoreferredtoas“DeloitteGlobal”)doesnotprovide
servicestoclients.Pleaseseewww.deloitte/aboutforadetaileddescriptionofDTTLanditsmemberfirms.Pleaseseewww.deloitte/us/aboutfora
detaileddescriptionofthelegalstructureofDeloitteLLPanditssubsidiaries.Certainservicesmaynotbeavailabletoattestclientsundertherulesandregulations
ofpublicaccounting.
ThispublicationcontainsgeneralinformationonlyandDeloitteisnot,bymeansofthispublication,renderingaccounting,business,financial,investment,legal,tax,
orotherprofessionaladviceorservices.Thispublicationisnotasubstituteforsuchprofessionaladviceorservices,norshoulditbeusedasabasisforanydecision
oractionthatmayaffectyourbusiness.Beforemakinganydecisionortakinganyactionthatmayaffectyourbusiness,youshouldconsultaqualifiedprofessional
advisor.Deloitteshallnotberesponsibleforanylosssustainedbyanypersonwhoreliesonthispublication.
Acknowledgements
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Acknowledgements
MembersoftheSteeringCommittee
Thefollowingseniorleadersofglobalfinancialinstitutionshaveprovidedguidance,oversightandthoughtleadershiptothe“Disruptive
InnovationinFinancialServices”projectasitsSteeringCommittee:
JasonHarris
ChiefExecutiveOfficer,International
PropertyandCasualty,
XLGroup
MichaelHarte
ChiefTechnologyOfficerandChief
OperationsOfficer,
Barclays
AxelLehmann
ChiefOperatingOfficer,
UBS
AnjuPatwardhan
ChiefInnovationOfficer,
StandardCharteredBank
DavidPuth
ChiefExecutiveOfficer,
CLSGroup
WilliamSheedy
GlobalExecutive,CorporateStrategy,M&A,
GovernmentRelations,
Visa
DietterWemmer
ChiefFinancialOfficer,
Allianz
BobContri
ViceChairman,
Deloitte&ToucheLLP
DavidCraig
President,RiskandFinancial
,
ThomsonReuters
JohnFlint
ChiefExecutiveOfficer,RetailBankingand
WealthManagement,
HSBC
KimHammond
ChiefOperatingOfficer,
DeutscheBank
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