目 录
1 绪论 ... 1
1.1 选题的背景 ..... 1
1.2 研究的目的及意义 ..... 2
1.3 研究内容及方法 .......... 2
2 绩效管理相关理论基础 ....... 4
2.1 绩效 ..... 4
2.2 绩效管理 ......... 5
2.2.1 绩效管理概述 .... 5
2.2.2 绩效管理的流程 ........... 7
2.2.3 绩效管理与绩效考核 ... 7
2.3 绩效管理的方法 ......... 9
2.3.1 目标管理法 ....... 9
2.3.2 关键绩效指标 . 10
2.3.3 平衡计分卡 ..... 11
2.3.4 360 度反馈法 ... 12
3 JS 公司绩效管理现状分析介绍 ..... 14
3.1 JS 公司背景介绍 ....... 14
3.1.1 JS 公司简介 ..... 14
3.1.2 JS 公司组织架构 ......... 15
3.1.3 JS 公司人力资源简介 . 15
3.2 JS 公司绩效管理体系现状 ... 17
3.3 JS 公司绩效管理体系现状所存在的问题及原因分析 ....... 18
3.3.1 JS 公司绩效管理体系所存在的问题 . 18
3.3.2 JS 公司绩效管理体系存在问题的原因分析 . 22
4 JS 公司绩效管理体系优化方案 ..... 25
4.1 JS 公司绩效管理体系优化的基本原则和总体思路 ........... 25
4.1.1 绩效管理体系优化的基本原则 ......... 25
4.1.2 绩效管理体系优化的总体思路 ......... 25
4.2 JS 公司绩效管理体系设计 ... 26
4.2.1 JS 公司整体绩效目标的设计 . 26
4.2.2 企业各级目标的确定 . 27
4.2.2 绩效考核指标的确定 .. 29II
4.3 JS 公司绩效管理的实施流程 ........... 30
4.3.1 绩效计划的制定 ......... 30
4.3.2 绩效的考核 ..... 31
4.3.3 绩效结果的反馈 ......... 33
4.3.4 绩效结果的应用 ......... 34
5 JS 公司绩效管理体系的实施与保障 ......... 36
5.1 组织保障 ....... 36
5.2 制度保障 ....... 36
5.3 文化保障 ....... 37
6 结论 . 39
参考文献.........40
附 录.42
致 谢.48III
Catalog
1 Preface ........... 1
1.1 Backgroud topics .......... 1
1.2 The purpose and significance of the study ....... 2
1.3Content and research methods... 2
2 Performance management theory foundation ....... 4
2.1 Performance...... 4
2.2 Performance management ........ 5
2.2.1Performance management outline ........... 5
2.2.2 Performance management process ......... 7
2.2.3 Performance management and evaluation.......... 7
2.3 Performance management method ....... 9
2.3.1 Managemetn by objectives ......... 9
2.3.2 Key performance indicators ..... 10
2.3.3 Balanced scorecard ....... 11
2.3.4 360degree feedback ...... 12
3 JS corporation performance management situation analysis introduction ...... 14
3.1 JS corporation backgroud introduction........... 14
3.1.1 JS corporation profile ... 14
3.1.2 JS corporation organization ...... 15
3.1.3 JS corporation introduction to human resource 15
3.2 JS corporation status of performance manangement system.. 17
3.3 JS corporation existing situation performance managemen system problems and
cause analysis ....... 18
3.3.1 Existing situation performance managemen system problems. 18
3.3.2 Cause analysis of the existing problems of performance management 22
4 JS corporation performance management system optimization program........ 25
4.1 The basic principles and general ideas of the optimization.... 25
4.1.1 The basic principles of the optimization........... 25
4.1.2 The general ideas of the optimization... 25
4.2 JS corporation performance management system design....... 26
4.2.1 JS corporation design of the overall performance objectives... 26
4.2.2 Determine levels of target companies .. 27IV
4.2.2 Determining performance measure ...... 29
4.3 JS corporation porformance management implementation process ... 30
4.3.1 Development of performance plans...... 30
4.3.2 Performance evaluation31
4.3.3 Performance feedback results... 33
4.3.4 Application of performance results....... 34
5 JS corporation implementation and security performance management system36
5.1 Organizational guarantee........ 36
5.2 System guarantee........ 36
5.3 Cultural assurance....... 37
6 Conclusion ... 39
References....... 40
Appendix ........ 42
Thanks481
摘 要
进入 21 世纪以来，企业在过去传统的产品、技术等竞争领域之外，人才的竞
争在企业的发展中逐渐显现出更加重要的地位，人力资源已经成为企业核心竞争
力的重要组成。而在企业现代化人力资源的管理体制中，绩效管理体系是关键和
核心，这就导致怎样在人力资源的管理体系中更好地规划、构建绩效管理来提升
员工能动性，以及让绩效管理系统为企业的成长贡献更大的力量成为企业需考虑
处理的燃眉之急

虽然国内不少企业已经认识到绩效管理对于企业保持可持续发展的重要意义
并逐步在经营管理过程中开始了绩效管理的探索，但绩效管理的体制和企业成长
的战略性规划联系并不紧密，其更看中绩效结果而忽略企业改进等多种病症存在，
这让企业绩效管理很难在整体的管控架构内有很好的功效发挥

本论文选取了江西省 JS 公司为研究对象，在运用绩效管理相关理论的基础上
对该公司现行的绩效管理体系做了一定调研，对公司目前绩效管理中存在的一些
问题提出了相应的改进建议，希望能作为 JS 公司在改进公司管理过程中的参考

另外，也希望能对同样关注此行业的学者提供一定帮助

关键词: JS 公司；绩效管理；优化2
Abstract
Since the 21st century, Enterprises in the field of competition over traditional
products, technology and other outside, Talent competition in the development of
enterprises gradually a more important role, Human resources has become an important
component of the core competitiveness. The competition of talents in the development
of enterprises gradually appear more important position. In the companies’ modern
human resource management system, performance management is the key, which leads
to that it is urgent to plan and construct performance management system to improve the
employees’motility and make more contributions to the development of the companies.
Although many domestic enterprises have realized that performance management
for enterprises to maintain the sustainable development of great significance and
gradually began to explore the performance management in the management process,
but link strategic planning and performance management system business growth does
not close, it is more fancy performance results while ignoring the enterprises to improve
the presence of other illnesses, it is difficult to make enterprise performance
management within the overall management and control framework have a good effect
to play.
The paper selected Jiangxi JS company as the research object, based on the use of
performance management theory on the company's current performance management
system to do some research, some of the problems currently existing in performance
management put forward the corresponding improvement suggestions I hope can be
used as reference in improving the company JS company management process. In
addition, the hope of the industry is equally concerned scholars provide some help.
Key-words: JS Corporation;Performance Management; Optimization1 绪论
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