本文以此为出发点，试图通过以青岛市 10 家中小民营企业进行调查问卷的
发放，对员工对所在企业的满意度进行调查。笔者选取了青岛市的 10 家中小民
营企业的 500 名员工进行调查问卷的发放，共收回调查问卷 495 份，通过对 495
份有效问卷的分析，对青岛市中小企业的员工满意度进行了问卷调查与访谈。
通过研究发现，目前，青岛市中小民营企业员工普遍表现出：薪酬满意度
低、工作收益满意度低、同事间关系不和谐以及对公司的发展前景不了解的状
态。通过调查问卷分析与访谈，笔者得出影响青岛市中小民营企业员工满意度
的因素主要包括：薪酬与福利制度不合理、缺少有针对性的培训、缺乏良好的
员工关系以及缺乏完善的激励机制。通过总结，本文提出了提高中小民营企业
员工满意度的措施，包括制定合理的薪酬与福利制度、进行有针对性的培训、
形成和谐的员工关系、建立完善的激励机制等。对提升青岛市中小民营企业的
管理水平，使中小民营企业成为吸引和留住人才的“高地”具有一定的借鉴意
义。
关键词：中小民营企业；员工满意度；青岛市Private economy is an important part of national economy in our country. Since
reform and opening-up, China's growing private enterprises, private enterprises in
economic construction and development plays an important role. In China's current
social economy to speed up the transformation and upgrading, it caused a lot of
opportunities, for small and medium-sized private enterprises also face more
challenges, which requires the small and medium-sized private enterprises in speed to
adapt to the external environment at the same time, more attention should be paid to
the enterprise internal management, especially to strengthen the enterprise human
resource management. Small and medium-sized enterprise employee satisfaction
directly lead to the employee's work efficiency, finally decided to the quality of work.
As a starting point, this article attempts through to the Qingdao 10 enterprises to
carry out the issuance of the questionnaire, investigating staff on firms' satisfaction,
employee satisfaction from the enterprise the core content of the human resource
management, discussing influence factors of employee satisfaction, employee
satisfaction through quantitative analysis of the present situation and causes,
discusses the measures and way to improve employee satisfaction, thereby raising the
level of management in small and medium-sized private enterprises, make small and
medium-sized private enterprises to attract and retain talent highland.
Key words: small and medium-sized enterprises; Employee satisfaction;
Qingdao
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