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KL公司电测事业部流程再造研究_MBA硕士范文(65页).rar

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文本描述
II
摘 要
随着信息革命的爆发和经济全球化的到来,企业生存的外部环境发生了巨大
的变化,企业的成长如同“逆水行舟,不进则退”,那种静态的、不适应形势变化的、
不进行变革的组织将难以生存。企业想要在不断变化的市场环境中得到发展,就
必须得不断调整自己的业务流程和组织结构,进行变革和创新

KL 电子是智能电网、新能源、节能减排产品设备研发、生产及销售方面的龙
头企业。本文以 KL 公司为研究对象,以业务流程理论、流程再造理论为基础,结
合对KL公司电测事业部流程现状调查,首先对KL公司流程再造前现状进行总结,
分析了 KL 公司实施流程再造的必要性和可行性,并以此为基础建立流程再造目
标。然后针对 KL 电测事业部当前存在的问题,以 IPD 相关理论及方法为依据,
对 KL 公司的产品开发流程的进行分析再造。本文将 KL 公司电测事业部的产品开
发总体流程设计分为七个阶段:策划、概念、计划、开发、验证、发布与生命周
期,并对每个阶段的设计活动和具体操作进行了详细的说明。接着,文章着手分
析了与产品开发密切相关的销售业务流程及组织内部结构,对其存在的问题进行
了解之后,对销售业务流程和组织结构进行了流程再造

最后,研究发现在各个部门的积极配合下,流程再造不但能够优化资源配置,
提高企业的竞争能力,而且能发现企业发展中存在的一些问题,这些问题会促使
企业不断改进内部结构,让企业能够适应不断变化的外部环境和快速响应顾客的
需求,使得企业在面临不断变化的市场环境中得到成长,最终实现企业的又好又
快的发展

关键词:业务流程再造;产品开发;集成产品开发;KL 企业III
ABSTRACT
With the arrival of information revolution and economic globalization, the
organization's external environment has undergone tremendous changes. At the
moment ,the original management pattern is becoming more and more difficult to adapt
to the market environment. It is well known that the growth of the enterprise as the
proverb goes, stream, not to advance is to go back. The organization that characterized
by static, not to adapt to the changing situation, not to reform,will struggle to survive.
So enterprises must constantly adjust their own internal structure and get innovation if
they want to develop in the changing market environment.
KL electronics is a leading enterprise about the smart grid, new energy, energy
conservation and emissions reduction product equipment research and development,
production and sales. This paper regard KL enterprises as the research object ,it embarks
from the theory of business process and process reengineering and also conduct an
investigation about the present situation of electrical measuring division . First of all. we
established objectives of process reengineering through summarize the analysis of
current process situation and analyze the necessity and feasibility of the
implementation of process reengineering. Next, the enterprise emphasize on the BRP of
the product development according to the theories and methods of the IPD about the
existing problem .The product development process design is divided into seven stages
namely product development planning, concept, planning, development, validation,
publish and life cycle. We give the detailed instructions for the design activities and the
specific operation of each stage. Then the article also analyzes sales business process
and organization structure that is closely related to the product development, moreover,
the relevant portion get the process reengineering.
Finally, the study found that BPR not only optimize the allocation of resources and
improve the competitive ability of enterprise, but also help it finds some existing
problems during the development . What is more, the enterprise will continuously
improve the internal structure and adapt to the changing external environment quickly ,
in addition, it also will response to the demand of customer rapidly and make
enterprise achieve the rapid development when facing of a constantly changing market
environment through deal with those problems.
Keywords: business process reengineering; product development; Integrated Product
Development; KL enterprise