SECURITY
DEPARTMENT
保
安
部
Standard Operating
Procedures
标
准
操
作
程
序
目 录
01: 案件处理及报案Case Processing And Report----------------------------------------------------------Sec-001
02: 火灾事故处理Fire Accident Handling-------------------------------------------------------------------- Sec-002
03: 钥匙移交及领用key Transfer And Receiving----------------------------------------------------------- Sec-003
04: 对讲机呼叫The Use Of Interphone ----------------------------------------------------------------------- Sec-004
05: 失物招领Lost And Found Items---------------------------------------------------------------------------- Sec-005
06: 总仓货物领用The Total Warehouse Cargo Collar Uses-------------------------------------------- Sec-006
07: 物品出入程序Articles Access Procedures-------------------------------------------------------------- Sec-007
08: 保安交接班Security Succession--------------------------------------------------------------------------- Sec-008
09: 监控录像使用程序Procedures For The Use Of Video Surveillance ----------------------------- Sec-009
10: 对客服务标准程序Customer Service Standards For Procedures------------------------------- Sec-010 任务Task: 案件处理及报案Case Processing and Report
任务编号 Task No：ec-sop-01
职位Position: 领班/主管
Captain/Supervisor/
分部门Section:
部门Department:保安部 SEC
制订人Prepared By:
部门经理HOD:
总经理/副总GM/DGM:
日期Date: 2010.10 标准Standard：
针对在酒店内发现的任何可疑情况及各类案件得到及时有效的处理。
Targeted at the hotel found any suspicious circumstances and the various cases in time and effective treatment.
程序Procedures：
保安部接到情况的案件，值班人员应详细听取案件情况并及时赶到现场，仔细观察，详细记录。
Security department had received the case，Staffs should carefully listen to the circumstances of the case and came to the spot，Careful observation，Detailed record.
根据案件的性质情况，要逐级向上级领导汇报。
According to