江西理工大学硕士学位摘要
摘
要
21世纪以来，人工智能、云计算技术、大数据分析等以工业互联网为基础的新兴技术
得到了蓬勃发展，促进了各国工业化与信息化的不断融合发展，使得发达国家和一些发展
中国家经济结构转型进程不断加快。与此同时，市场需求的多样化和数据量的爆发式增长
对企业的经营环境带来了更为严峻的挑战。为了应对市场的动荡和不确定性，企业开始大
力发展和投资信息技术领域，以期更快接轨和融合新兴技术。其中，作为新兴技术代表之
一的云计算已经渗透到我们社会生活和经济发展的各个方面，并对人们生活和企业运营产
生了巨大的影响。尤其是新冠疫情发生以来，云计算运用更是进入了爆发期，由此产生了
“云课堂”、“云诊疗”、“云买菜”等多种基于云计算技术的商业运营模式。
随着企业信息技术能力这一领域研究成果的日益丰硕，学者们的研究视角逐步从“是
否进行 IT能力的塑造”拓展为“如何通过IT能力来实现企业绩效和竞争力的提升”，对
新兴技术的研究视角从“是否实施”延伸到“如何有效实施”。基于此，本文在回顾梳理
国内外现有 IT能力理论研究成果的基础上，采用2018年韩国科学技术与通讯信息部的韩
国企业综合信息化现状调研数据，选择韩国中小企业作为研究对象，通过大量文献精读提
炼了企业信息技术能力的四个评价维度：IT基础设施、IT运营、IT投入、IT人力资源程
度，分别探讨 IT能力、云计算采纳对企业绩效的影响如何，其中企业绩效主要从运营绩效
和财务绩效两个方面进行评价。
论文采用SPSS22.0和STATA 15对样本数据进行了描述性统计、相关性分析、问卷的信
效度检验、Logit回归、Probit回归等定量分析。然后基于定量分析结果，探讨IT能力是
否是企业云计算采纳的前因？影响程度如何？以及IT能力对企业云计算采纳的具体影响又
是怎样？并进一步分别探究IT能力、云计算采纳与企业绩效三者之间关系。本文通过对原
始数据进行相关条件筛选最终得到2161个中小企业的样本数据进行实证研究，得出了以下
研究结论：（1）IT基础设施、IT运营、IT投入、IT人力资源四个维度对企业采纳云计算
均具有显著的正向影响，影响大小具体表现为IT人力资源>IT投入>IT基础设施>IT运营；
（2）IT能力对企业绩效具有显著促进作用，从各个维度来看，其中IT运营对企业绩效的
促进作用最为明显；（3）IT能力对企业绩效的两个维度也都具有显著促进作用，其中IT
能力对财务绩效的影响更为显著；（4）云计算采纳在IT能力与企业绩效关系中发挥正向
的中介效应，进一步研究发现，从云计算服务类型来看，采纳了云计算平台即服务的
企业IT能力对企业绩效的正向影响更为明显；分行业来看，在采纳云计算企业中，制
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江西理工大学硕士学位摘要
造业企业相较于非制造业企业，IT能力对企业绩效的促进效果更为显著。总而言之，企
业实施信息化和智能化是一个长期且持续优化的过程，需要企业同时兼顾外部技术支撑和
企业内部技术能力。本文希望通过对韩国企业IT能力，云计算采纳和企业绩效之间的实证
分析结果，为我国企业在新兴技术采纳决策上提供一定的参考和建议。
关键词：IT能力；云计算采纳；企业运营绩效；企业财务绩效
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Abstract
Abstract
Since the 21st century, artificial intelligence, cloud computing technology, big data analysis,
and otheremerging technologiesbased onthe industrialInternet haveenjoyedvigorous
development, promoting the continuous integration of industrialization and informatization in
various countries, and accelerating the process of economic structural transformation in developed
and some developing countries. At the same time, the diversification of market demand and
explosive growth of data volume has brought more severe challenges to the business environment
of enterprises. In order to deal with the market turbulence and uncertainty, enterprises began to
develop and invest in the field of information technology vigorously to foster the integration and
integration of emerging technologies. As one of the representatives of emerging technologies,
cloud computing has penetrated into all aspects of our social life and economic development and
has a significant impact on people's lives and business operations. Especially since the outbreak of
COVID-19, the application of cloud computing has entered an outbreak period, resulting in the
emergence of "cloud classroom", "cloud diagnosis and treatment," "cloud shopping," and other
cloud computing technology businesses operation mode.
As enterprise information technology ability is becoming more and more fruitful research
results, this field research perspective of scholars gradually from "whether IT capability of shape"
to "howtouse ITcapability toimplement thepromotion enterprise'sperformanceand
competitiveness", the research view of emerging technologies extend from "whether to impose" to
"how to implement effectively". Based on this, this article combed in reviewing existing IT
capability theory research results at home and abroad, based on using science and technology of
South Korea in 2018 with the south Korean enterprise's comprehensive informationization status of
communication and information research data, choose South Korea's small and medium-sized
enterprises as the research object, through a large number of literature reading of refining enterprise
information technology ability evaluation of four dimensions: The degree of IT infrastructure, IT
operation, IT investment and IT human resources is discussed to discuss the impact of IT capability
and cloud computing adoption on enterprise performance, which is mainly evaluated from two
aspects of operational performance and financial performance.
This paper adopts SPSS22.0 and STATA 15 to conduct descriptive statistics, correlation
analysis, reliability, and validity test of the questionnaire, Logit regression, Probit regression, and
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