I 摘要 粮油行业关系到国民经济发展、社会和谐稳定以及国家安全等重大战略问题， 解决好粮油生产问题至关重要。近年来，随着规模化多样化的产品生产模式的不 断完善，企业间的竞争变得越来越激烈，粮油行业对高技能型人才的需求变得日 益迫切。因此，加强员工培训，对企业人才队伍素质提升、企业加速转型升级以 及员工个人发展均具有十分重要的意义。 论文在对国内外员工培训相关理论学习的基础上，采取问卷调查和访谈相结 合的方法，以邯郸市粮油生产加工企业M公司为研究对象，对其员工培训开展调 查研究。主要从培训概况、培训需求、培训满意度三方面对M公司员工培训现状 进行分析，指出了其员工培训中存在的具体问题及原因，结合现代培训理论，提 出了改进M公司员工培训的对策。 研究发现，M公司员工培训工作以内部讲师短期培训为主，培训覆盖率较高， 培训内容主要是安全生产、专业技能等。在培训需求方面，员工总体对培训均有 较高的相应需求，不同岗位员工在培训内容上存在显著差异；在培训满意度方面， 员工培训满意度水平一般，其中对培训内容的满意度得分最低。结合调查结果， 指出M公司在培训组织建设、培训流程管理和培训课程体系三方面具体存在的问 题，针对培训存在问题，从加强培训组织建设、规范培训流程、完善培训课程体 系提出相应对策。 关键词：员工培训；培训需求分析；培训满意度；培训体系 Abstract II Abstract The grain and oil industry is related to major strategic issues such as national economic development, social harmony and stability, and national security. Solving the problem of grain and oil production is crucial. In recent years, competition among enterprises has become increasingly fierce with the continuous improvement of large-scale and diversified product production models. As a result, the grain and oil industry's demand for highly skilled talents has become increasingly urgent. Therefore, strengthening employee training is of great significance to the improvement of the quality of the company's talent team and the acceleration of transformation and upgrading, as well as the personal development of employees. Based on the study of domestic and foreign staff training related theories, this paper adopts a combination of questionnaire surveys and interviews to take the grain and oil production and processing enterprise of Handan M company as the research object to conduct research and study on its staff training. The paper mainly analyzes the current situation of M company employee training from three aspects: training overview, training needs, and training satisfaction. It points out the specific problems and reasons of its staff training, and proposes countermeasures to improve the training of company M in combination with modern training theory. The study found that the training work of M company was mainly based on short-term training of internal lecturers, with a high training coverage rate, and the training contents were mainly safety production and professional skills. In terms of training needs, employees generally have high corresponding requirements for training, and there are significant differences in training content among employees in different positions. In terms of training satisfaction, the level of employee training satisfaction was average, with the lowest satisfaction score for training content. Combined with the survey results, it pointed out that M company has specific problems in the training organization construction, training process management and training course system. For the training problems, it proposes corresponding countermeasures from strengthening the training organization construction, standardizing the training process, and improving the training course system. Abstract III Keywords: staff training; training needs analysis; training satisfaction; training system 目录 1 目 录 摘要 ······· I Abstract ····· II 第1章 绪论 ················ 1 1.1 研究背景 ·········· 1 1.2 研究意义 ·········· 1 1.2.1 理论意义 ····· 1 1.2.2 实践意义 ····· 2 1.3 国内外研究现状 2 1.3.1 国外研究现状 ················· 2 1.3.2 国内研究现状 ················· 4 1.4 研究内容及方法 6 1.4.1 研究内容 ····· 6 1.4.2 采取的方法 ·· 8 第2章 员工培训相关理论综述 ·········· 9 2.1 培训的内涵······· 9 2.2 阿什里德培训模式 ··············· 9 2.3 学习型组织理论 10 2.4 柯式评估法······· 11 2.5 培训体系的内容 12 2.5.1 培训对象 ····· 12 2.5.2 培训方式 ····· 12 2.5.3 培训组织 ····· 13 2.5.4 培训流程 ····· 13 2.5.5 培训课程 ····· 14 2.5.6 培训保障 ····· 14 2.6 本章小结 ·········· 15 第3章 M公司员工培训现状调查及分析 ················ 16 3.1 M公司概况 ······· 16 3.1.1 公司简介 ····· 16 3.1.2 人力资源概况 ················· 16 目录 2 3.2 M公司员工培训管理现状分析 · 19 3.2.1 培训机构设置 ················· 19 3.2.2 培训流程 ····· 19 3.2.3 培训分类 ····· 20 3.3 问卷设计 ·········· 20 3.3.1 设计思路 ····· 20 3.3.2 样本的选取 ·· 21 3.3.3 问卷信度分析 ················· 21 3.3.4 问卷效度分析 ················· 22 3.4 问卷统计结果分析 ··············· 23 3.4.1 员工培训概况分析 ··········· 23 3.4.2 员工培训需求分析 ··········· 25 3.4.3 员工培训满意度分析 ········ 26 3.4.4 员工培训满意度人口变量差异分析 ······· 27 3.5 本章小结 ·········· 29 第4章 M公司员工培训存在问题及原因分析·········· 31 4.1 培训组织建设方面 ··············· 31 4.1.1 机构设置不完整 ·············· 31 4.1.2 培训目标缺乏合理规划 ····· 31 4.2 培训流程管理方面 ··············· 31 4.2.1 培训过程管理松散 ··········· 31 4.2.2 培训效果缺乏保障 ··········· 32 4.3 培训课程方面 ··· 32 4.3.1 培训内容与需求不相符 ····· 32 4.3.2 培训方式单一 ················· 32 4.3.3 培训师资力量薄弱 ··········· 32 4.4 问题主要原因分析 ··············· 33 4.4.1 组织重视不够 ················· 33 4.4.2 培训需求调查不充分 ········ 33 4.4.3 培训效果缺乏有效考核 ····· 33 4.5 本章小结 ·········· 34 第5章 改进M公司员工培训的对策和建议 ············ 35 5.1 加强培训组织建设 ··············· 35 5.1.1 完善机构设置 ················· 35 5.1.2 明确培训目标 ················· 35 目录 3 5.2 规范培训流程 ··· 35 5.2.1 做好需求分析 ················· 36 5.2.2 加强过程管理 ················· 37 5.2.3 落实培训评估 ················· 37 5.3 完善培训课程体系 ··············· 39 5.3.1 编制有效的培训内容 ········ 39 5.3.2 丰富培训方式 ················· 40 5.3.3 加强培训师资力量建设 ····· 40 5.3.4 依对象设计培训课程 ········ 41 5.4 本章小结 ·········· 43 结论 ········· 44