物业运维是负责整个建筑后期管理、服务、经营的长期工作，在建筑全生命 周期中所占比例最高。在后房地产时代，越来越多的企业已经认识到物业是房地 产行业价值开发的延伸，物业管理的价值将越来越重要。在信息技术风起云涌的 今天，以BIM模型的信息化平台为核心的管理方式引入物业管理，可以让BIM 动起来形成一个动态BIM物业服务环境，也就意味着物业公司的业务转型、重 组，可以重新定义和管理绿化、保安、清洁、管家服务等物业基础服务，可以提 高物业管理公司的运行效率。其实际价值，不仅可以实现物业各个专业信息共享， 而且可以助力物业公司制度的贯彻和执行,是未来物业精细化服务不可缺少的利 器。 本文充分分析国内外BIM技术在物业行业的应用，在充分总结国内外经验 的基础上，并通过BIM技术可以信息共享的特点，将物业管理的设备设施管理， 物业安全防范管理，物业三维可视化和BIM模型联动表达，改进现有物业管理 模式，提升物业管理水平。通过研究，本文构建了基于BIM模型的物业一体化 管理框架，探究物业多种设施设备的信息和接口技术集成，提出实现研究目标的 技术框架和思路，数据采集，数据生产，数据集成，系统应用。从物业实际应用 角度，挖掘智慧化应用价值，以设备设施管理、安全防范管理、三维可视化分析 管理三个方面有效帮助物业企业认识BIM技术的实际价值。最后通过合肥新桥 机场BIM模型应用物业管理项目的实际案例验证，通过基础BIM数据集成、物 业设备管理、物业安全管理、基于BIM技术平台展示分析，例证了应用BIM模 型一体化平台的实现方式的先进性，并且阐明基于BIM的物业管理一体化应用 于给新桥国际机场物业管理带来的实际收益。 关键词：建筑，物业一体化管理，BIM II ABSTRACT Property is responsible for the entire construction of the latter part of the management, service, business long-term work in the construction of the whole life cycle of the highest proportion. In the post-real estate era, more and more enterprises have realized that property is an extension of the value of the real estate industry development, the value of property management will become increasingly important. In the information technology surging today, to BIM model of the information platform as the core management approach to the introduction of property, BIM can move up to form a dynamic BIM property service environment, which means that the property company's reborn, you can redefine Greening, security, cleaning, butler services and other property infrastructure services, can improve the efficiency of property management companies to reduce human resources needs, is the future direction of the development of modern property management. Its real value, not only can realize the property of various professional information sharing, and can help the implementation of the property company system and implementation, is the future of the property services indispensable weapon. This paper analyzes the application of BIM technology in property industry both at home and abroad, and analyzes the application of BIM technology in property industry. Based on the experience of domestic and foreign, Equipment and facilities management, property security management, property 3D visualization and BIM model linkage expression, improve the existing property management model, improve the level of property management. Through the research, this paper constructs the property management framework based on BIM model, explores the information and interface technology integration of various facilities and facilities, and puts forward the technical framework and idea, data acquisition, data production, data integration and system application The From the practical application of the point of view, to tap the application of intelligent value to equipment and facilities management, security management, three-dimensional visual analysis and management of three aspects of effective help enterprises to understand the actual value of BIM technology can achieve the improvement of existing property management and The overall level of service to enhance. Finally, through the BIM model of Hefei XINQIAO Airport, the actual case III verification of property management project is carried out. Based on the BIM data integration, property equipment management, property safety management and BIM technology platform demonstration, the application of BIM model integration platform is illustrated. Advanced, and clarify the real benefits of BIM-based property management integration to the property management of XINQIAO International Airport. KEY WORDS：Intelligent Building, Property Integration, BIM IV 目 录 第1章 绪论 ................................................................................................................. 1 1.1 研究背景和意义 ............................................................................................ 1 1.2 国内外文献综述 ............................................................................................ 2 1.2.1 国外现状 ............................................................................................. 2 1.2.2 国内现状 ............................................................................................. 4 1.3 研究目标和研究内容 .................................................................................... 5 1.4 研究方法和技术路线 .................................................................................... 6 1.4.1 研究方法 ............................................................................................. 6 1.4.2 技术路线 ............................................................................................. 6 1.5 文章结构与章节安排 .................................................................................... 7 第2章 我国物业行业运维现状及问题 ..................................................................... 9 2.1 物业管理理论 ................................................................................................ 9 2.1.1 物业与物业管理关系 ......................................................................... 9 2.1.2 物业管理性质与特点 ......................................................................... 9 2.1.3 物业管理地位与作用 ....................................................................... 10 2.2 国内物业行业现状和普遍问题分析 .......................................................... 10 2.2.1 物业服务的商品意识不强 ............................................................... 10 2.2.2 服务临时观念影响物业质量 ........................................................... 10 2.2.3 智能化是当前物业管理的短板 ....................................................... 10 2.3 物业管理能力提升关键影响因素分析 ...................................................... 11 2.3.1 物业工作量化考核困难 ................................................................... 11 2.3.2 设备设施维护数据分散 ................................................................... 11 2.3.3 物业工作响应速度偏低 ................................................................... 12 第3章 BIM技术在物业管理领域应用价值 ........................................................... 13 3.1 BIM技术分析 ............................................................................................... 13 3.1.1 BIM技术内涵 .................................................................................... 13 3.1.2 BIM技术特点 .................................................................................... 14 3.1.3 BIM运维价值 .................................................................................... 14 3.2 BIM和物业运维融合的技术价值 ............................................................... 15 3.2.1 人员定位 ........................................................................................... 15 V 3.2.2 能源节能 ............................................................................................ 15 3.2.3 空间利用 ............................................................................................ 15 3.2.4 设施资产 ............................................................................................ 16 3.2.5 公共安全 ............................................................................................ 16 3.3 BIM和物业运维融合的管理价值 ..............................