I 摘要 人力资源是企业根据战略目标促进发展的基础，而员工招聘是企业人事人才工作 的重中之重。现如今，我国大多数中小民营企业的人力资源工作还依然滞步于早期的 人事管理，还没有充分领略到当代企业人力资源管理理论的先进性，对其缺乏深度的 了解和应用。 本文以中小民营企业的典型代表山东省T公司为研究对象，通过研究T公司在员 工招聘方面存在的主要问题，并提出一系列具有针对性的优化措施，达到提升T公司 人力资源管理水平的目的，以期为相关中小民营企业提供能推广、可复制的经验。 本文采用问卷调查与电话访谈两相结合的形式，通过对在职的普通员工、技术型 员工、管理型员工，以及已离职员工共计四个群体展开调研，找到T公司员工招聘中 存在的问题，并进行分析，发现T公司在招聘的标准、流程、渠道，以及效果评估等 方面均存在问题。 本文针对调研中发现的问题，结合员工招聘管理相关理论，从初期招募、中期选 拔、后期录用和招聘评估四个大方面，为T公司构建并优化了员工招聘体系。为了确 保T公司员工招聘优化方案的落地实施，从思想、人员、制度、组织和文化共五个方 面，进行了具体保障措施的设计。 关键词：中小民营企业；人力资源；招聘管理；招聘体系 西北农林科技大学硕士学位论文 II ABSTRACT Humanresourceisthebasisofpromotingdevelopmentaccordingtothestrategicgoal ofanenterprise,andtherecruitmentofemployeesisthetoppriorityoftheenterprise's humanresourcework.Nowadays,thehumanresourcesworkofmostsmalland medium-sizedprivateenterprisesinChinaisstilllaggingbehindtheearlypersonnel management,andtheyhaven'tfullyappreciatedtheadvancementofthecontemporary enterprisehumanresourcesmanagementtheory,sotheylackadeepunderstandingand applicationofit. Inthispaper,atypicalrepresentativeofthesmallandmedium-sizedprivate enterprisesinshandongprovinceTcompanyastheresearchobject,bystudyingthemain problemsofTcompanyinstaffrecruitmentaspects,andputsforwardaseriesoftargeted optimizationmeasures,achievethepurposeofenhancethelevelofTcompanyhuman resourcemanagement,inordertoprovidesmallandmedium-sizedprivateenterprises relatedtopromotion,replicableexperiences. Inthispaper,byadoptingthecombinationofquestionnairesurveyandtelephone interviewform,throughtheordinaryofin-servicestaff,technicalstaffandmanagement staff,andemployeeswholeftatotaloffourgroupsofresearchandfindtheexisting problemsinTcompanystaffrecruitment,andcarriesontheanalysis,findthattheT companyintherecruitmentstandards,processes,channel,andsoonevaluationproblem. Basedontheproblemsfoundinthesurveyandthetheoriesrelatedtoemployee recruitmentmanagement,thispaperconstructsandoptimizestheemployeerecruitment systemforTcompanyfromfouraspects:initialrecruitment,mid-termselection,later recruitmentandrecruitmentevaluation.Inordertoensuretheimplementationofthe recruitmentoptimizationplanofTcompany,specificsafeguardmeasuresweredesigned fromfiveaspects:ideology,personnel,system,organizationandculture. KEYWORDS:SmallandMediumPrivateEnterprises;HumanResources;Recruitment Management;RecruitmentSystem 目录 I 目录 摘要.......................................................................................................................................I ABSTRACT.............................................................................................................................II 目录.......................................................................................................................................I 第一章导论..........................................................................................................................1 1.1选题背景......................................................................................................................1 1.2研究目的及意义..........................................................................................................2 1.2.1研究目的............................................................................................................2 1.2.2研究意义............................................................................................................2 1.3国内外研究综述..........................................................................................................2 1.3.1国外研究现状....................................................................................................2 1.3.2国内研究现状....................................................................................................4 1.3.3研究文献评述....................................................................................................4 1.4研究内容与方法..........................................................................................................4 1.4.1研究内容............................................................................................................4 1.4.2研究方法............................................................................................................5 1.5论文的创新点..............................................................................................................5 第二章员工招聘相关理论基础..........................................................................................6 2.1基本概念.....................................................................................................................6 2.1.1民营企业的概念................................................................................................6 2.1.2招聘管理的概念................................................................................................6 2.1.3招聘体系的概念................................................................................................7 2.2员工招聘相关理论基础..............................................................................................7 2.2.1员工招聘的基本流程........................................................................................7 2.2.2员工招聘的主要渠道........................................................................................7 2.2.3人岗匹配理论....................................................................................................9 2.2.4胜任力素质模型................................................................................................9 2.2.5心理契约理论.................................................................................................11 第三章山东T公司员工招聘体系现状............................................................................12 3.1T公司概况及组织结构............................................................................................12 3.1.1T公司介绍......................................................................................................12 西北农林科技大学硕士学位论文 II 3.1.2T公司组织结构..............................................................................................12 3.2T公司员工招聘现状................................................................................................14 3.2.1招聘流程现状.................................................................................................14 3.2.2招聘渠道现状..................................................................................................14 3.2.3招聘团队现状..................................................................................................15 3.3新冠肺炎疫情对T公司招聘渠道的影响..............................................................16 第四章山东T公司员工招聘体系中存在的问题及原因分析........................................17 4.1T公司调研情况........................................................................................................17 4.1.1调研思路设计..................................................................................................17 4.1.2调研工作的组织实施......................................................................................17 4.1.3调研对象情况统计..........................................................................................18 4.2T公司员工招聘体系中存在的主要问题................................................................19 4.2.1基层新员工离职率高......................................................................................19 4.2.2企业的用人