I 摘要 小微企业是激发市场活力的重要主体，也是我国宏观经济平稳运行的关键因素。 LW公司作为国内众多小微企业之一，其主要经营范围是医疗器械产品。随着公司经营 不断发展壮大，人员供应问题日益凸显，制约着公司的发展。人力资源管理是企业管理 的重要组成部分，招聘是人力资源管理的关键环节，是企业发展深入研究的关键领域 之一。然而互联网时代的招聘已经发生了巨大的变大，人力资源市场已经由买方市场 转化为卖方市场，原来公司所使用简单的招聘方式，已经无法满足企业用人需求，而且 目前大多研究主要集中在大、中小等企业的招聘问题的研究。因此，本文以LW公司 为例，梳理LW公司招聘中的各个环节，按发现问题，分析问题，解决问题三步走，以 达到解决LW公司人员招聘所存在的问题，使公司在人员供给方面更及时更准确。 LW公司无独立的人力资源部门，招聘工作由财务行政部门兼任。经过梳理，以问 卷调查法，研究LW公司文献，对LW公司财务行政总监深度访谈等方法，发现LW公 司人员招聘工作存在的问题有：招聘比较随意，人员稳定性差，核心人员吸引力低，人 岗匹配度低。然后对LW公司人员招聘存在问题的原因进行分析，主要包括：公司经 营者对招聘不重视，缺乏招聘规划，公司过度控制招聘成本，招聘人员不专业，招聘流 程不规范，缺乏企业文化制度建设等。从而针对性提出LW公司人员招聘问题的解决 对策：提高企业经营者的用人理念，提高招聘人员的专业能力，完善公司人力资源规 划，优化招聘流程，完善录用程序，优化招聘结果评估，建立招聘风险防范机制。并从 做夯实力资源管理的基础工作，对策实施的人员保障，对策实施的资金保障，对策实施 的制度保障，企业文化的建设几个方面来保证优化方案的实施。 希望通过对LW公司招聘问题完善方案的研究，能给LW公司人员招聘工作提供 一些思路，同时可以给类似企业提供些参考。 关键词：小微企业；医疗器械行业；人员招聘 广东工业大学硕士学位论文 II Abstract Small and micro enterprises are an important subject to stimulate market vitality, and also a key factor for the smooth operation of China's macro economy.LW company as one of the many small and micro enterprises in China, its main business scope is medical device products.With the continuous development of the company, the problem of personnel supply is increasingly prominent, restricting the development of the company. Human resource management is an important part of enterprise management. Recruitment management is a key link of human resource management and one of the key areas for in-depth research on enterprise development.However, the recruitment in the Internet era has been greatly expanded, and the human resources market has been transformed from a buyer's market to a seller's market. The original simple recruitment method used by the company has been unable to meet the demand of the enterprise.At present, most of the research focuses on the recruitment of large, small and medium-sized enterprises.Therefore, this paper, taking LW company as an example, sorts out all aspects of LW company's recruitment, according to the three steps of finding problems, analyzing problems and solving problems, in order to solve the problems existing in LW company's recruitment, so as to provide more timely and accurate personnel for the company. LW company has no independent human resources department, and the recruitment work is held concurrently by the financial administration department.Through combing, questionnaire survey, literature study of LW company and in-depth interview with financial and administrative director of LW company, it is found that LW company's recruitment problems are: casual recruitment, poor stability of personnel, low attraction of core personnel, low matching degree of personnel.Analysis of the reasons for LW's personnel recruitment problems: the company's managers do not pay attention to recruitment, lack of recruitment planning, the company excessively controls the recruitment cost, the recruitment personnel are not professional, the recruitment process is not standard, the lack of corporate culture and system construction, etc.In this way, the author puts forward some countermeasures to solve the recruitment problem of LW company: improve the concept of employing employees of enterprise managers, improve the professional ability of recruiters, improve the company's human resources planning, optimize the recruitment process, improve the recruitment procedures, optimize the evaluation of recruitment results, and establish a recruitment risk prevention mechanism.And from the basic work of human resources management, improve the personnel security of personnel recruitment countermeasures, improve the capital security Abstract III of personnel recruitment countermeasures, improve the system security of personnel recruitment countermeasures, the construction of corporate culture to ensure the implementation of the optimization plan. It is hoped that through the study of LW company's recruitment problems, some ideas can be provided for LW company's recruitment work, and some references can be provided for similar enterprises. Key words: Small and micro enterprises ；Medical device industry；Personnel recruitment 广东工业大学硕士学位论文 IV 目 录 摘要 ............. I Abstract ...... II 目 录 .......... IV Contents ... VII 第一章 绪论 1 1.1研究背景与意义 ............ 1 1.1.1研究背景 .............. 1 1.1.2研究意义 .............. 1 1.2国内外研究现状 ............ 2 1.2.1国外研究现状 ...... 2 1.2.2国内研究现状 ...... 3 1.3研究的内容和方法 ........ 4 1.3.1 研究内容 ............. 4 1.3.2 研究方法 ............. 5 第二章 相关理论与文献综述 ... 7 2.1 小微企业的界定 ........... 7 2.2 小微企业的发展历程及特点 ...................... 8 2.3 人员招聘的相关理论 . 10 2.3.1 人力资本理论 ... 10 2.3.2 马斯洛需求层次理论 ...................... 10 2.3.3 任职资格与胜任力模型 .................. 11 2.2.4 人岗匹配理论 ... 12 2.3.5 动态适应原理 ... 13 2.4本章小结 ...................... 14 第三章 LW公司概况及人员招聘现状 ................ 15 3.1 LW公司公司简介 ....... 15 3.1.1 公司的概况 ....... 15 3.1.2 行业背景介绍 ... 15 目 录 V 3.2 LW公司组织架构及员工配置情况 ....... 16 3.3 LW公司人员招聘现状 ........................... 19 3.3.1 招聘计划及招聘工作现状 .............. 19 3.3.2 招聘渠道现状 ... 19 3.3.3 招聘流程现状分析 .......................... 20 3.4 本章小结 ..................... 21 第四章LW公司人员招聘存在的问题和原因分析 ............................ 22 4.1 LW公司人员招聘情况调查 ...................... 22 4.1.1 问卷调查 ........... 22 4.1.2 深度访谈 ........... 22 4.1.3 调查结果描述 ... 25 4.2 LW公司人员招聘存在的问题 .................. 27 4.2.1招聘缺乏计划性 27 4.2.2 人员稳定性差 ... 27 4.2.3 对核心人才吸引力低 ...................... 28 4.2.4 人岗匹配度低 ... 28 4.3 LW公司人员招聘存在问题的原因分析 .. 29 4.3.1 公司经营者对招聘不重视 .............. 29 4.3.2 公司过度控制招聘成本 .................. 29 4.3.3 招聘人员不专业 .............................. 30 4.3.4 招聘流程不规范 .............................. 30 4.3.5 缺乏企业文化制度建设 .................. 31 4.4本章小结 ...................... 31 第五章 LW公司人员招聘问题解决对策 ............ 32 5.1 提高企业经营者用人理念 ........................ 32 5.2 提高招聘人员专业能力 ............................ 32 5.3 完善公司人力资源管理、制定人力资源规划 ....................... 33 5.4 优化招聘流程 ............. 36 5.4.1 完善招聘准备与需求分析 .............. 36 5.4.2 完善招聘信息发布 .......................... 37 广东工业大学硕士学位论文 VI 5.4.3 加强招聘渠道管理 .......................... 38 5.4.4 优化人员招聘甄选流程 .................. 39 5.5 完善录用程序 ............. 43 5.6 建立招聘结果评估 ..... 44 5.7建立招聘风险防范机制 ............................. 46 5.8本章小结 ...................... 49 第六章 完善LW公司人员招聘对策的保障措施 .............................. 50 6.1 夯实人力资源管理的基础工作 ................ 50 6.2 对策实施的人员保障 . 50 6.3 对策实施的资金保障 . 51 6.4 对策实施的制度保障 . 52 6.5 加强企业文化建设 ..... 52 6.6 本章小结 ..................... 53 结 论 .......... 54。。。。。。以下内容略