I 摘要 互联网、智能时代的来临，研发人员已成为高科技企业最为重要的资本，其整体实 力关乎企业综合发展。而培训活动作为企业对研发人员的一种价值投资，被越来越多的 企业采用。但针对研发人员开展的培训活动始终存在培训形式化、培训效果不佳现象。 而培训激励作为一种有效手段，是研发人员的培训活动真正实现价值的有效方式和保 障。目前大部分互联网企业并没有形成完善的培训激励方案，企业将关注点聚焦在培训 活动开展本身，而忽略了培训激励的实施和作用。培训激励如何发挥激励作用以实现研 发人员培训成果转化，是互联网及研发类企业急需解决的实际问题，也是本文研究的主 要方向和意义。 本文通过对 AF 公司研发人员进行培训效果问卷调查、培训激励访谈及 AF 公司历 史资料汇总等方式，对 AF 公司研发人员培训激励现状和问题进行汇总和剖析，得出 AF 公司研发人员培训激励效果不理想、培训激励资源不足等问题，通过深入剖析问题存在 的培训激励不完善、组织重视不足及培训与激励结合不紧密等根本原因，以激励过程原 理为基础，从成人学习理论、培训成果转化理论、ERG 激励理论、期望激励理论及目标 设定激励理论出发，结合组织行为学和人力资源管理学等学科相关知识，根据研发人员 特点和需求，从培训激励的氛围和环境营造、物质激励设计、精神激励设计及目标和考 核激励设计层面提出合理化建议和具体改进实施方案。通过以上具体措施设计，建立 AF 公司研发人员完善的培训激励方案，实现培训激励效果，保障研发人员的培训活动 能够顺利且有效实施。 关键词：研发人员；激励理论；培训激励；改进西北大学硕士学位论文 II Abstract Under the background of the Internet and Intelligent era, R&D stuff have become the most important capital of Internet companies, and their comprehensive capabilities have extremely vital to development of enterprises. Training, as an value investment to R&D stuff，is being adopted by more and more companies. However, the training activities are more likely formalized which lead to the consequence of training not satisfactory. As an effective method, Training incentives are an effective way and guarantee for the real value of R&D stuff's training activities. At present, the training incentive project of most internet companies are not complete. Enterprises are more focused on the development of training activities, while ignoring the implementation and the impact of training incentives. How to make the training incentives to play its role in the transformation of R&D fruit is an urgent and practical problem for internet and R&D enterprises, which is also the main direction and significance of this paper. This paper is based on the methods of the training effect questionnaires, training incentive employee interviews and historical data collection of AF company. to summarize and analyze the current situation and problems of the training incentive for AF R&D stuff. then obtain its internal problems, such as unsatisfactory training incentive effect, and insufficient training incentive resources. through analysis of the root causes of the problems, such as the imperfect of the Training incentives, Insufficient attention of leaders and so on, this paper is based on the incentive process principle, started from the Adult Learning theory, Transformation of training results theory, ERG incentive theory, Expectancy incentive theory and Goal Setting incentive theory, combined the integration of the knowledge of organizational behavior, human resource management and other subject knowledge, according to the characteristics and needs of R&D personnel, to give suggestions and implementation programs for the training incentive project of AF R&D stuff. the content covers the construction of training incentive atmosphere and environment, material incentive design, spiritual incentive design and objectives and assessment incentive design level. Through the above designs, we could improve the training incentive project for R&D stuff of AF company, realize the training incentive effect, and ensure the smooth and effective training activities of R&D stuff. Keywords: R&D stuff；incentive theory；training incentives；improve目 录 III 目 录 摘要...................................................................................................................................I ABSTRACT ...................................................................................................................... II 目 录................................................................................................................................III 第一章 导论......................................................................................................................1 1.1 研究背景与意义 ......................................................................................................1 1.1.1 研究背景 ...........................................................................................................1 1.1.2 研究意义 ..........................................................................................................2 1.2 研究内容与思路 ......................................................................................................3 1.2.1 研究内容 ..........................................................................................................3 1.2.2 研究思路 ..........................................................................................................3 1.3 研究方法 ..................................................................................................................4 1.4 研究框架 ..................................................................................................................4 第二章 相关理论综述......................................................................................................5 2.1 相关概念 ..................................................................................................................6 2.1.1 培训相关概念 ...................................................................................................6 2.1.2 激励相关概念 ...................................................................................................7 2.1.3 培训激励相关概念 ...........................................................................................8 2.1.4 其他相关概念 ...................................................................................................9 2.2 培训激励相关理论 ................................................................................................ 11 2.2.1 成人学习理论 ................................................................................................. 11 2.2.2 培训成果转化理论 .........................................................................................12 2.2.3 ERG 激励理论 ................................................................................................13 2.2.4 期望激励理论 .................................................................................................14 2.2.5 目标设定激励理论 .........................................................................................15 第三章 AF 公司研发人员培训激励现状及问题分析..................................................17 3.1 AF 公司概况 ..........................................................................................................17 3.1.1 AF 公司简介 ....................................................................................................17西北大学硕士学位论文 IV 3.1.2 AF 公司人力资源现状 ................................................................................... 17 3.2 AF 公司研发人员结构和特点分析...................................................................... 19 3.2.1 AF 公司研发人员结构................................................................................... 19 3.2.2 AF 公司研发人员特点................................................................................... 23 3.2.3 AF 公司研发人员需求分析........................................................................... 24 3.3 AF 公司研发人员培训激励现状.......................................................................... 25 3.3.1 AF 公司研发人员培训体系内容.................................................................