About The American Chamber of
Commerce in Shanghai
The American Chamber of Commerce in Shanghai
(AmCham Shanghai), known as the “Voice of American
Business” in China, is one of the largest American
Chambers in the Asia-Pacific region. Founded in 1915,
AmCham Shanghai was the third American Chamber
established outside the United States. As a non-profit,
non-partisan business organization, AmCham Shanghai is
committed to the principles of free trade, open markets,
private enterprise and the unrestricted fow of information.
About AmCham Shanghai’s Trade
Facilitation Taskforce
AmCham Shanghai’s Trade Facilitation Taskforce engages
Shanghai Customs (Customs) and the China Inspection
and Quarantine Services (CIQ) regularly on key issues
related to import and export business. In March 2007,
the Chamber launched the Customs Taskforce to improve
communications between AmCham Shanghai members
and Shanghai Customs. In 2012, the Taskforce was renamed
the Trade Facilitation Taskforce because of the inclusion
of CIQ. Each year, AmCham Shanghai invites companies
from the manufacturing, logistics and trade sectors to
participate in the “Trade Environment Satisfaction Survey.”
关于上海美国商会
上海美国商会成立于1915年，被称为在华“美国商业之
声”，是亚太地区规模最大的美国商会。上海美国商会作
为一个非盈利、无党派的商业联合组织、为持续营造积极
健康的中美商务环境发挥着桥梁纽带作用。我们坚持以贸
易自由、开放市场和信息流通为原则，致力于提供优质高
效的商业信息和资源以助推会员企业的发展
关于上海美国商会贸易便利化工作组
上海美国商会贸易便利化工作组就进出口业务相关问题与
上海海关和中国检验检疫局定期接洽。2007年3月，上海
美国商会成立海关工作组，旨在改善上海美国商会会员与
上海海关之间的沟通。2012年，工作组更名为“贸易便利
化工作组”，将检验检疫业务囊括在内。上海美国商会每
年都会邀请制造、物流和贸易领域的企业参加“贸易环境
满意度调查”
AmChAm ShAnghAi 2017
I.EXECUTIVE SUMMARY......1
II. SURVEY DEMOGRAPHICS4
III. TRADE FACILITATION CONSIDERATIONS :
OPERATIONAL EFFICIENCY,TRANSPARENCY AND COLLABORATION .5
(I) Operational Efficiency (Customs/CIQ) ...........5
(II) Transparency (Customs/CIQ) ...6
(III) CIQ-Customs Collaboration...8
IV.KEY REGULATIONS/REFORMS:
SHANGHAI FTZ, NATION-WIDE CUSTOMS CLEARANCE INTEGRATION REGIME,
SELF-COMPLIANCEAND E-CIQ IMPLEMENTATION.....9
(I) Shanghai Free Trade Zone...........9
(II) Nation-Wide Customs Clearance Integration Regime ....9
(III) Self-Compliance..........10
(IV) E-CIQ Implementation...........11
V. LOOKING FORWARD: RECOMMENDATIONS ....12
I.执行摘要 .........14
II. 受访者构成 ....16
III. 贸易推进考虑因素：运营效率、透明度、CIQ与海关的协作 ........18
(I) 运营效率 ...18
(II) 透明度 .......19
(III) 上海CIQ与海关的协作........21
IV. 改革：自贸区、全国通关一体化改革、自主遵约、电子检验检疫系统 ..........22
(I) 自贸区 ........22
(II) 全国通关一体化改革 .22
(III) 自主遵约 .23
(IV) 电子检验检疫系统 ....24
V.前景展望：建议 .....25
Trade environmenT SaTiSfacTion Survey
Contents
I. EXECUTIVE SUMMARY
The American Chamber in Shanghai (AmCham Shanghai) is pleasedto provide the results of the 2017 Trade
and Environment Satisfaction Survey. This year’s survey was conducted in late March, and had responses from 67
companies. The report is an integral part of AmCham Shanghai’s Trade Facilitation Taskforce (TFT) dialogue with
Shanghai Customs and Shanghai China Inspection and Quarantine Services (CIQ). AmCham Shanghai has had a
dialogue with Shanghai Customs since 2007 and started a parallel dialogue with Shanghai CIQ in 2012. The Trade
Environment Satisfaction Survey provides concrete feedback and recommendations to improve the trade facilitation
environment in Shanghai. Shanghai Customs and Shanghai CIQ value the report and companies may refer to the
report in their own internal planning processes.
The main findings of the report show:
Customs and CIQ Enterprise Ratings: Sixty-four percent are classifed as Advanced Certifed/General Certifed in
the Customs rating system. This percentage should improve as companies continue to undergo the re-evaluation
process. Some companies may also pro-actively look to upgrade their rating given the increasing importance of
enterprise rankings in the China trade facilitation environment.
Effciency, Costs and Time: Similar to last year’s survey, 74% of respondents agreed that the payment of duties to
Shanghai Customs is electronic, secure and effcient. However, only 25% of respondents agreed that the payment
guarantee process was working well, compared with 42% in 2016. One-third of respondents agreed that costs due
to clearance time uncertainties in Shanghai were lower than elsewhere in China.
Transparency: Fifty-one percent of respondents agreed that their routine dealings with Shanghai Customs were
transparent, predictable, and consistent.Similarly, 47% of respondents agreed that their routine dealings with
Shanghai CIQ were transparent, predictable, and consistent.
Collaboration: Only 36% of respondents agreed that Shanghai Customs and Shanghai CIQ were cooperating
functionally. Forty-eight percent agreed that different Customs authorities across China are willing to work
together, an increase of 16% from last year.
Reform Initiatives: Fifty percent of respondents were aware of “the Nation-wide Customs Clearance Integration
Regime”, which is a key reform for Shanghai Customs. Respondents appeared to be confused by the new E-CIQ
implementation but eager to learn more about how it would impact other reforms initiatives.
Recommendations for Customs and CIQ:
Over the past 10 years, AmCham Shanghai has seen steady progress in the trade facilitation environment. In 2015,
China ratifed the WTO Trade Facilitation Agreement and pledged to expedite the release and clearance of goods,
improve coordination, provide better technical assistance and capacity building, and reduce import and export fees.
1 AmChAm ShAnghAi 2017。