Outlook for
e-commerce
in Hong Kong
gs1hk
kpmg/cn
CEO and Consumer Perspectives
In association with
Table of contents
P. 4
Executive Summary
P. 6
Hong Kong consumers
set to buy into online
shopping
P. 20
Are Hong Kong’s CEOs
ready and able to meet their
e-commerce demands
Case Studies
Neil Galloway, Dairy Farm International Holdings 14
Luke Grana, GRANA 15
Roger Staeheli, Nespresso 16
CK Pak, Convenience Retail Asia 17
Kent Wong, Chow Tai Fook Jewellery Group 18
Samuel Lau, Kerry Logistics 19
Dr Guy Look, Sa Sa International Holdings 30
Steve Suh, Floship 31
Joseph Phi, LF Logistics 32
Malina Ngai, A.S. Watson Group 33
Jessie Ting, Hong Kong Post34
Simon Wong Ka Wo, Kampery Group 35
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