Insight Report
The Travel & Tourism
Competitiveness
Report 2017
Paving the way for a more sustainable
and inclusive future
Insight Report
The Travel & Tourism
Competitiveness
Report 2017
Paving the way for a more sustainable
and inclusive future
ii|The Travel & Tourism Competitiveness Report 2017
TERMS OF USE AND DISCLAIMER
The Travel & Tourism Competitiveness Report 2017
(herein:
“Report”
) presents information and data that were compiled and/
or collected by the World Economic Forum (all information and
data referred herein as “Data”). Data in this
Report
is subject to
change without notice.
The terms country and nation as used in this
Report
do not in
all cases refer to a territorial entity that is a state as understood
by international law and practice. The terms cover well-defned,
geographically self-contained economic areas that may not be
states but for which statistical data are maintained on a separate
and independent basis.
Although the World Economic Forum takes every reasonable
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The Travel & Tourism Competitiveness Report 2017
is published
by the World Economic Forum within the framework of the
Economic Growth and Social Inclusion System Initiative and the
Future of Mobility System Initiative.
Professor Klaus Schwab
Founder and Executive Chairman
Cheryl Martin
Head of Industries, Member of the Managing Board
Richard Samans
Head of the Centre for the Global Agenda,
Member of the Managing Board
John Moavenzadeh
Head of Mobility Industries and Systems,
Member of the Executive Committee
Margareta Drzeniek-Hanouz
Head of Global Competitiveness and Risks,
Member of the Executive Committee
EDITORS
Roberto Crotti, Practice Lead, Global Competitiveness and Risks
Tiffany Misrahi, Community Lead, Aviation, Travel
& Tourism Industries, Global Leadership Fellow
Copyediting: Mike Fisher
Design and layout: Neil Weinberg
A special thanks goes to the Global Competitiveness and Risks
team. The terms
country
and
nation
as used in this report do not
in all cases refer to a territorial entity that is a state as understood
by international law and practice.
The terms cover well-defned, geographically self-contained
economic areas that may not be states but for which statistical
data are maintained on a separate and independent basis.
World Economic Forum
Geneva
Copyright 2017
by the World Economic Forum
All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, photocopying, or
otherwise without the prior permission of the World Economic
Forum.
ISBN-13: 978-1-944835-08-8
The Travel & Tourism Competitiveness Report 2017|iii
Contents
Partner Institutes .........v
Preface...........xi
by Cheryl Martin and Richard Samans, World Economic Forum
Executive Summary ...xiii
PART 1: THE TRAVEL & TOURISM COMPETITIVENESS INDEX 2017
The Travel & Tourism Competitiveness Index:
Travel & Tourism as an Enabler of Inclusive and Sustainable Growth .......3
by Roberto Crotti and Tiffany Misrahi, World Economic Forum
Appendix A: Adjustments to TTCI Methodology .....31
Appendix B: T&T Competitiveness Index 2017 Pillar Rankings .......33
PART 2: VIEWS FROM LEADERS IN TRAVEL & TOURISM
Boomers to the Rescue ........51
by Jack Forestell and Wayne Best, Visa
Disrupting Travel for 2030: Building Bridges Not Walls .....53
by Arne Sorenson, Marriott International
A Security Gap: It is Time for Change .........55
by Jürgen Stock, INTERPOL
Tourism is a Tool for Tolerance, And We Need More of That ........57
by Peter de Wilde, European Travel Commission
The Perfect Trip .........59
by Steve Singh, SAP
Do More with Less: The Power of Innovation & Technology ........61
by Enrique de la Madrid Cordero, Secretary of Tourism of Mexico
A Generation at Stake ...........63
by Christopher J. Nassetta, Hilton Worldwide
Tourism and Job Creation:
Advancing the 2030 Development Agenda .65
by Taleb Rifai, World Tourism Organization
Flying Towards a Sustainable Future ...........67
by Michael Gill, Air Transport Action Group
India’s Incredible Take-Off ....69
by Ajay Singh, SpiceJet
It’s Your Right to Travel .........71
by Tony Fernandes, AirAsia
PART 3: COUNTRY/ECONOMY PROFILES
How to Read the Country/Economy Profiles ..........75
Index of Countries/Economies .........77
Country/Economy Profiles ....78
TTCI Methodology and Data Sources .......351
About the Authors ...363
Acknowledgments ...365
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