当前,中国各领域改革进入深水区,中国经济增长逐步转向新常态阶段。
从增长速度与增长方式上看,30年前,中国经济呈现的是低效率、高成本、粗
放式的髙速增长模式,今后将逐步向高效率、低成本、可持续的中高速阶段转
型。
在经济新常态的大形势下,优胜劣汰的市场竞争将会愈演愈烈,大浪淘沙,
剩下的只有会发光的金子。21世纪是质量的世纪,企业和组织只有牢固树立质
量至上的理念,高度重视并持续改进产品服务质量、经营管理质量,关注并满
足客户的需求,才能在激烈的竞争中求得生存,实现可持续发展。
三门峡化工机械有限公司建立于1966年,是中国化工机械行业大型骨干企
业之一,注册资本1亿元。公司主导产品包括:压力容器、蒸汽倍烧炉、大型高
频回转窑、喷雾造粒干燥机、硝铵干燥机、铸铁塔,超临界污水设备和其他产品,
在尿素、合成氨、甲醇、二甲醚、复合肥、纯碱、氟化工、石化、多晶硅、水
泥、焦化、环保、精细化工等诸多化工行业领域拥有良好的业绩。
该论文以三门峡化工机械有限公司的质量管理实践为研究对象,首先从三
化机公司的组织概述入手,分析了其所处的外部环境和面临的竞争挑战,指出其
作为化工机械制造企业,在新的经济形势下,加强质量管理、提高产品质量和经
营质量的必要性,然后通过对公司实施全面质量管理追求卓越绩效的实践进行分
解和论述,用现代管理理论来分析三化机在质量管理方面的独特优势,同时为
其进一步提髙质量管理水平,提升国际竞争力,追求卓越绩效提出合理化的改
进建议。全文以案例分析的方法开展研究,理论联系实际,既关注历史,也分
析现状,更展望未来,得出加强企业质量管理对于增强企业核心竞争力追求卓
越绩效具有至关重要的作用这一结论。
整篇论文旨在为三化机及其他企业尤其是中小型传统制造企业面对增速放
缓的经济态势,应对激烈的市场竞争,完善质量管理工作提供有价值的帮助和
参考。
关键词:质量管理全面质量管理卓越绩效案例分析
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Abstract
At present, China's reformation in all fields walk into the deep water area,
China's economic growth gradually turns to a new normal stage. Looking from the
growth rate and growth mode, China's economy was in a low efficient, high cost,
extensive mode with high-speed growth 30 years ago. In the future it will gradually
go into the transformation to a high efficiency, low cost, sustainable mode of
mid-high-speed growth.
Under the new normal economic situation, the evolution of the market
competition will be intensified, ebb tide and only the shining gold will be left. The
21st century is the century of quality. Only the enterprises and organizations who
firmly establish the concept of quality first, attach great importance to continuous
improvement on service quality, management quality and meet customer's demand,
can survive in the fierce competition and realize the sustainable development.
Sanmenxia Chemical Machinery Company Limited was established in 1966,it is
one of the largest backbone enterprises of China Chemical Machinery Industry. The
company has registered capital of one hundred million Yuan RMB. Leading products
include: pressure vessel, steam roaster, large-scale HF rotary kiln, spray graining
dryer, nitramine dryer, large heating dryer, cast iron tower, supercritical sewage
equipment and other products, which have been widely used in urea, synthesis
ammonia, coal chemical industry, compound fertilizer, sodium carbonate, fluorine
chemical, fine chemical and other chemical industries and they've met with great
favor.
The paper takes the quality management practice of Sanmenxia Chemical
Machinery Co., LTD as the research object. First of all, it starts with the summary of
the company's organization, analyzes the external environment and the competitive
challenges facing, points out the necessity of strengthening quality management,
improving product quality and management quality as a chemical machinery
manufacturing enterprise under the new economic situation. Then, it analyze and
demonstrate the practice of the implementation of total quality management for
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