在R益激烈的办场竞争环境中,企业不断寻求提升自身竞争力的有效方法。改善和

提升内部管理尤其人力资源符理是增强企业竞争能力的重要手段。

绩效管理作为企业人力资源管ji的核心,己经越来越受到重视。迚立科学合理、先

进完善的绩效管理体系,对于帮助员工开身潜能,充分调动员工的积极性和主动性,合

珅地配置资源,帮助企业维持和提高整体效能效,提卨企业的市场竞争力,促进企业战

略H标的实现具有重要意义。

本文在参考国内外学者有关绩效管理研究的基础上,采用理论分析和实证研究相结

合,使用访谈法、资料杏阅法、问卷调S法等大量搜集绩效管理相关资料,深入分析了

三联公司绩效管理现状和存在的问题,并针对这些问题提出可能的解决方案。这将有利

]二完善和优化二联公司的绩效管理体系,提高公司的绩效管理水T和员工的工作效率。

本文土要分六个部分。第一部分绪论简要介绍本文研究的背景、意义、研究的内容和思

路;第二部分为相关理论,主耍介绍绩效管理理论的发展历史和相关概念;第二部分介

绍三联公司的企业概况、人力资源状况以及绩效管理概况;第四部分介绍了三联公ttJ绩

效管理实施情况分析,包括成绩和问题两个方面。其中着重分析了三联公司绩效管理中

存在的六个主要问题;第TL部分针对存在的各项N题提出优化三联公nl绩效管理的对

策;最后一部分是结论与展望,阐述了本文研究的主要结论及需要进一步研究的工作。

本人在企业人力资源管理的工作实践中,深感绩效管理对企业发展的1;要性。通过

本文的研究,希望能对三联公司的绩效管理有所裨益。但是,鉴于本人的知识结构和写

作水平有限,本篇论文屮还存在许多不足之处,需要在今后的学习T作屮不断探索完善。

义键in]:绩效管理,平衡计分卡,服务型企业

Abstract

In the increasingly fierce competition in the market environment, enterprises are facing

more severe challenges and hitherto unknown development opportunity. The enterprise wants

to obtain the long-term survival and development, expanding the external market,

strengthening the internal management of enterprises, especially the human resources

management is an important means to enhancc the competition ability of the enterprise.

Performance management as the core of enterprise human resources management, has

been paid more and more attention. The establishment of a scientific and rational, advanced

performance management system, to help employees potential, fully mobilize the enthusiasm

and initiative of employees, rational allocation of resources,to help enterprises to maintain

and improve the overall efficiency of energy efficicncy, improve the market competitiveness

of enterprises, is of great significance to promote the business strategy goals.

In this paper, with reference to the domestic and international scholars relevant research

based on the performance management, the theoretical analysis and the empirical study, using

interview method, literature method, questionnaire survey method, collects a large number of

performance management of related data, in-depth analysis of the current situation of

performance management of Sanlian company and the existing problems, and puts forward

some possible solutions to these problems. This will help to improve and optimize the Sanlian

company performance management system, improve the company's performance

management level and the working efficiency of the employees. This paper is divided into six

parts. The first part of the background, significance, content and way of introduction to the

research of this paper briefly introduces the research; second part is theoretical, historical

development and related concepts, introduces the theory of performance management; the

third part introduces the general situation of Sanlian company enterprise general situation, the

status of human resource and performance management system; the fourth part introduces the

current situation of performance management of Sanlian company, two aspects including the

achievements and problems. The analysis of six main problems existing in the performance

management of Sanlian company in fifth parts; the problems of optimization performance

management strategy of Sanlian company; the last part is the conclusion and outlook, the

main conclusions of this paper and the further rcscarch work.

1 am in the enterprise human resources management practice, performance management