Guest Floor

楼层区域

Public Area

公共区域

Linen Room

布 巾 房

Guest Floor Concept 客房楼层概念

Guest Floor

3 th Floor – 9th Floor

客房楼层

3－9楼

Cover Time

24 Hours

服务时间

24小时

Shift

MorningShift： 08:00-16:00 Daily Room Cleaning
Afternoon Shift : 14:00-23:00 Late Check out Room
Cleaning
Night turn down Service
Night Shift : 23:00-08:00 Service by request

早班：07：00－04：00 清洁当天的房间
中班：14：00－23：00 清洁晚退的房间和开夜床
晚班：23：00－08：00 根据客人需要做好对客服务

Quota

Morning Shift : 14 rooms per room attendant
Afternoon Shift : 50 night turn down per room attendant

工作量

早班：每天每人清洁14间客房
中班：每天开夜床50间

Other Assignment

Floor corridor cleaning
Pantry / toilet cleaning
Special cleaning activities in guest room everyday
General cleaning of guest room

其他任务

楼层过道清洁
工作间/卫生间清洁
每天计划清洁
房间日常清洁

Minimum Standard of Guest Room General cleaning :
房间计划卫生最低标准
Perform general cleaning and tracking on a quarterly
basis.
执行每季度计划卫生和跟踪
The carpet must be shampooed and all carpet edgesfree from dust and debris.
地毯必须清洗，所有地毯边缘必须吸尘和无杂物
All high surfaces must be dust-free.
所有的表面必须无灰尘
Mattress pads, duvet, and bedspreads must be replaced with clean and fresh items.
床垫、被子和床罩必须更换为干净的。

Mattress must be rotated
床垫必须翻转
Walls must be washed.
墙纸必须清洗
Windows must be cleaned inside and outside.
窗子必须里外清洁
The bathroom vent must be removed and cleaned.
卫生间风口必须摘下清洗
Upholstery and drapes must be vacuumed and stain-free.
室内窗帘必须吸尘和无污渍。

The tracks for the closet door, sliding windows, and door must be cleaned.
壁橱门的滑轨道，窗轨和门必须清洁
The room must be odor-free.
房间必须没有异味

Maids Basket :
清洁篮：
Use basket instead of trolley to give guest deep
impression of our service.
用清洁篮代替手推车会让我们的服务给客人留下较深的印象。Each basket equipped one room’s supplies and
amenities.
每个清洁篮配备一个房间的物品
All check-out rooms will be stripped the soiled linen and
put all clean linen and amenities in the room first for more convenience.
退房的布草都是脏的，要将干净布草在及时补入房间。

Minimum Room Set Up
房间最低配置
ITEM
Normal Guest Room
Executive Floor & Suite
Remarks

ENTRANCE通道

FIRE ESCAPE MAP防火图1

DND/MAKEUP ROOM CARD请勿打扰/清洁卡1

DOOR KNOB MENU早餐卡1

WARDROBE壁柜

WOODEN HANGERS-M男式衣架4

WOODEN HANGERS WITH CLIP女式衣架4

SUIT HANGERS夹衣架4

PADDED SILK HANGERS（T-HANGER）丝绸衣架2

BATHROBES浴袍2

IN ROOM SAFE保险箱1

SHOESHINE BASKET W/CARD鞋篮/卡1

SLIPPERS拖鞋2

LAUNDRY BAGS洗衣袋2

LAUNDRY/DRY CLEANING LIST洗衣单2

IRON&IRON BOARD烫斗/烫板1

ORGANIZER 挂架1

SHOE HORN鞋拔1

CLOTHES BRUSH衣刷1