INSIGHTS
DRIVENBYDATA
2022
Connected
Industry
Report
Thequestfor;digitalvitality;
2022ConnectedIndustryReport
Contents
1.Foreword
2.Howapost-pandemicworldre-energizesinnovationandimpactsbusinessoutcomes
3.AlookattheemergenceoftheConnectedIndustry
Enhancingindustrialcompetitiveness;improvingpeople’slives
4.Thequestfor‘digitalvitality’
Considerationsformasteringthedigital–physicalchoreography
5.Thetechnologyenginesof‘digitalvitality;
IoT
Edge-to-cloud
5Gconnectivity
DataIntelligence
ArtificialIntelligenceandMachineLearning
6.Spotlighton:healthcareandmanufacturing
7.Designingsolutionstowinthegame
8.NTT’sapproachtopoweringdigitalvitality
9.Closingthoughts
10.Researchmethodology
11.AboutNTT
Listofcontributors
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2022ConnectedIndustryReport
Foreword
Asweemergefrommorethantwoyearsofunprecedented
TheEraofdisruption,wefindourselveslivinginaworldofTheeraoftheConnectedIndustrypresentsa
‘ConnectedIndustry’digitalsaturation.non-negotiablebasethatprotectsbusiness
Here,thephysicalanddigitalaremoresymbioticandsurvival.Anyorganizationseekingnotjustto
Industry4.0wasatermthatdescribedthemovetoincreaseinterdependentthaneverbefore.survivepandemic-induceddisruptionbutalso
efficiencyandprocessoptimizationinthemanufacturing
We’veenteredtheageoftheConnectedIndustry–wherenew
industry–fromdesignandproductiontoretailtradethrive,mustgetintentionalaboutbuildingtheir
valueisbeingcreatedthroughdigitalnetworksbetweenpeople,
andmaintenance–byactivatingdataandconnectingdigitalvitality.
companies,devices,machinesandplaces.
intelligenceacrosstheentirevaluechain.
FramedaroundtheInternetofThings(IoT),edge-to-cloud,
Today,‘ConnectedIndustry’isanexpandingvisionwhere
thefullspectrumoftechnologicalinnovation,including5Gconnectivity,datamanagement,AIandMLandsecurity,Digitalvitalityistheonlypathtoprosperityandresilience.But
connectedindustriesareimaginingnewsolutionstosocialand
IoT,5Gconnectivity,datamanagement,artificialintelligencebecomingatrulydigitally‘vital’businessrequiresdiligentpractice
environmentalchallenges.
(AI)andmachinelearning(ML)derivedfromtheFourthandconstantexplorationanditeration.It’sanongoingprocess
IndustrialRevolution(4IR),benefitsallindustriesandtheTheeraoftheConnectedIndustrypresentsanon-negotiablebasethatleveragesoutcome-basedinnovationtocontinuallyoptimize
worldatlarge.thatprotectsbusinesssurvival.Anyorganizationseekingnotjustanddifferentiatethebusiness.
tosurvivepandemic-induceddisruptionbutalsothrivemustget
It;saframeworkinwhichenterprisesandgovernmentsWhilecapitalizingonthepotentialinherentintheworldof
intentionalaboutbuildingtheirdigitalvitality.
engagecooperativelytocreatenewaddedvalueandtheConnectedIndustryisanexcitingprospect,itmustbe
solutionstobusinessandsocietalchallengesthroughtheorchestratedresponsibly,safelyandwithafocusonthehuman
connectednessofvariousfacetsofmodernlife,includingexperiencetomaximizethedesiredbusinessoutcomesand
people,machines,systemsandcompanies.TothriveintheeraoftheConnectedIndustry,minimizeriskwhilealsokeepingcostsundercontrol.
Andit’smanifestinginanultra-smarthyper-connectedorganizationsneedtobecomedigitallyprimed.
approachtotechnologythat’shuman-centricandsolution-Thisrequiresthought,courage,diligentpractice
oriented.It’sanenvironmentthatfostersnewlevelsofandconstantexperimentationanditeration.
cooperationandcollaborationbetweenindividualsandUltimately,;digitallyvital;organizationswillemerge
companiesthroughtheultra-fastdisseminationofinsights
andskills.asthemostprosperous,sustainableandresilient,
continuingtostayaheadofthegamedespite
changingworldconditions.
(c)CopyrightNTTLtd.|32022ConnectedIndustryReport
Momentumtodigitalvitalityisaccelerating
Keyenablerstofuelyourengine
Here,theroleofadedicated‘high-performanceconditioning
partner’becomesamplified.Thinkoftherelationship
dynamicbetweenaneliteathleteandtheircoach.The
athleteisfocusedonthegame,onwinningthatgold,on
outperformingtheircompetition.Theircoachusestheir
accesstothelatestinsightsinnutrition,musclemechanics,
Data
rehabilitation,etc.,toensuretheathlete’sbodyandmindareIoTEdge-to-cloud5GconnectivityAI&ML
primedforpeakperformance.intelligence
Thecoachisthecommittedstewardfortheathlete’s2in571.7%66.6%#152.1%
continuoushighperformanceinthefaceofaconstantly
evolvingandadvancingline-upofcompetitors.ITteamsareofCIOssaycloudoforganizationsplandevelopmentpriorityoforganizations
alreadyleveragingsolutionsaretohaveimplementedforCIO/CTOssaythatmorethan
Readonasweexplorehowindustriesareinvestingin
IoTaspartofbeingprioritized,Private5Gnetworktoenablefuturehalfofallcustomer
buildingtheirdigitalvitalityinahyper-connectedworld–
adatacaptureestablishingitaswithinthenexttechnologyandinteractionswill
andharnessinginnovationinwaysthathavemoreimpact
andcustomertheoveralltop18monthsbusinessstrategiesbemanagedvia
thaneverbefore.
intelligenceprogramtechnologyinitiativeisdatamgt(incl.roboticsandAI
forthenext12-18visualizationandautomationwithin
monthsanalytics)thenext12months
RikaNakazawa,GroupVicePresident,
ConnectedIndustry
Choreographed=ConnectedIndustry
Agile|Secure|Continuousintelligence|Augmentedtechnology
(c)CopyrightNTTLtd.|42022ConnectedIndustryReport
Howapost-pandemicworldre-energizesinnovationandimpactsbusinessoutcomes
WerecentlyaskedCEOshowwelltheirorganizationwasableo91.7%agree(55.3%strongly)thatinnovationandaccesstoadvancedtechnologies,includingAI,IoTandMLarekeyto
topivotitsstrategyinresponsetothepandemic.Onlyhalftheirtechnologystrategy.
stronglyagreedthattheyweresuccessful.oButjust47.7%ofCIO/CTOsstronglyagreethattheirorganizationisproactiveatmanagingitstechnologyinfrastructure.
Andnow,astheylooktoafuturebeyondthepandemic,theirtopResearchundertakenbyNTT,aswellasourconversationswithclientsindicatethatnow,theirprioritiescommonlyfallintooneofeight
businessdriversinthecoming18monthsareimprovingagility,businessoutcomeareas:
resilienceandthebusiness’sabilitytorespondtochange.With
this,theirfocusontechnologyenablementhasintensified,with
95.4%sayingthattheirorganizationhasbecomemorereliant
ontechnologysincethestartofthehealthcarecrisis.ThisisaBusinessoutcomeareasdrivingthequestfordigitalvitality
sentimentthat’sechoedbythoseworkinginbusinessandITroles:
o62.3%ofCIOsagreestronglythatthepandemichashada
transformationalimpactacrosstheentireorganization.
o89.2%ofbusinessandITleadersagreethepandemiccaused
significantchangestotheiroperatingprocesses.
o91.4%agreethatnowenablingbusinessefficiencyisakeydriver
oftheirtechnologystrategy(with49.2%agreeingstrongly).
Yetonlytwoinfivestronglybelievetheyhaveoptimizedsolutions
availabletomeettheorganization’simmediateobjectives.There’sa
cleargapbetweenaspirationandexecutionability.Beforehavingthe
appetitetoimaginetheartofthepossibleandoperationalizetheir
vision,organizationsneedtoadjusttheirmindsetsandconsiderhow
theyengageinongoinginnovation‘conditioning’.
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