由于建筑工程的建设周期长、施工人员多、人员流动大、施工环节复杂等原 因，决定了施工企业人力资源管理是一项复杂性、综合性和系统性的工作。目前， 八冶公司中天分公司采用的管理模式是“公司管理层”和“项目管理层”相结合 的模式，即公司管理层通过计划、组织、协调和控制来管理项目部，而项目部重 点管理工程施工的进度、质量、安全、成本、工期等。项目经理在建筑公司中至 关重要，是公司管理的中坚力量，在解决人力资源管理问题上有着不可代替的重 要性。因此，构建中天分公司项目经理胜任力模型对提高项目经理的胜任能力， 提升项目经理的素质，组建一支高质量的项目经理队伍具有较强的实践指导意义。 中天分公司是八冶建设集团的下属分公司，成立时间较短，近年来发展速度 快，包括项目经理在内的各种人才已经不能满足公司的发展，严重制约着公司的 可持续发展。本文从中天分公司管理现状出发，发现管理中存在的问题和原因， 进而分析中天分公司项目经理胜任力现状，存在的问题有：责任感差、综合能力 素质偏低、项目经验不足、学习能力不足、对公司文化与战略认同度不高等。导 致出现问题的主要原因是：未建立项目经理胜任力模型、选拔机制不合理、忽视 对项目经理工作动机的考核、培训机制不健全、绩效考核标准单一，忽视对项目 经理的激励等。通过问题分析，指出建立中天分公司项目经理胜任力模型的必要 性。 为了全面有效地建立中天分公司项目经理胜任力模型，在学习和借鉴国内外 胜任力理论的基础上，本文通过文献分析法、项目经理岗位分析以及行为事件访 谈法等方法提取项目经理胜任力特征，建立中天分公司项目经理胜任力初级模型， 该模型包括：知识技能、管理技能、个人品质。为进一步分析和验证初步模型， 采取问卷调查法，并运用SPSS进行因子分析、信度分析和效度分析，最终得到 了中天分公司项目经理胜任力模型。最后，对项目经理胜任力模型的应用进行了 简要探讨，项目经理胜任力模型在项目经理招聘选拔、培训开发、绩效考核以及 薪酬管理中具有重要作用，对改善中天分公司项目经理队伍整体实力产生深远的 影响。 关键词：施工企业，项目经理，胜任力特征，胜任力模型 MBA学位论文作者：刘晶玉 八冶集团中天分公司项目经理的胜任力模型构建研究 II RESEARCH THE CONSTRUCTION OF COMPETENCY MODEL OF PROJECT MANAGER OF BAYE GROUP ZHONGTIAN BRANCH Abstract Because of the long construction period,the large number of construction personnel,the large flow of personnel and the complex construction links, the human resource management of construction enterprises is a complex, comprehensive and systematic work. At present, the management mode adopted by Zhongtian branch is the combination of "company management" and "project management", that is, the management of the company manages the project department through planning, organization, coordination and control, while the project department mainly manages the progress, quality, safety, cost and duration. The project manager is very important in the construction company. They play a connecting role, have irreplaceable importance in solving the human resource management problems. Therefore, the construction of the project manager competency model of Zhongtian branch is of great practical significance to improve the competency of the project manager, enhance the quality of the project manager and build a high-quality project manager team. Zhongtian branch is a subsidiary of Baye group. It has been established for a short time and developed rapidly in recent years. Various talents, including project manager, have been unable to meet the company's development and seriously restricted the company's sustainable development. Starting from the current management situation of Zhongtian branch, this paper finds out the problems and causes in management, and then analyzes the current competency situation of project manager of Zhongtian branch. The existing problems are: poor sense of responsibility, low comprehensive ability and quality, lack of project experience, lack of learning ability, and low recognition of corporate culture and strategy. The main reasons for the problems are: the project manager's competency model has not been established, the selection mechanism is unreasonable, the assessment of the project manager's MBA学位论文作者：刘晶玉 八冶集团中天分公司项目经理的胜任力模型构建研究 III motivation has been ignored, the training mechanism is not perfect, the performance assessment standard is single, and the incentive to the project manager has been ignored. Through problem analysis, the necessity of establishing competency model of Zhongtian branch is pointed out. In order to establish the competency model of project manager in Zhongtian branch comprehensively and effectively, on the basis of learning and drawing lessons from the competency theories at home and abroad, this paper extracts the competency characteristics of project manager by the methods of literature analysis, post analysis of project manager and behavior event interview, and establishes the primary competency model of project manager, which includes interpersonal skills, knowledge, and management ability. In order to further analyze and verify the preliminary model, questionnaire survey, factor analysis, reliability analysis and validity analysis were carried out by SPSS. Finally, the competency model of project manager in Zhongtian branch was established. Finally, the application of the project manager competency model is discussed briefly. The project manager competency model plays an important role in the recruitment and selection of project managers, training and development, performance appraisal and salary management, and has a profound impact on improving the overall strength of the project manager team of Zhongtian branch. Key words：construction enterprises,project manager,competency characteristics,competency model MBA学位论文作者：刘晶玉 八冶集团中天分公司项目经理的胜任力模型构建研究 IV 目 录 中文摘要 ................................................ Ⅰ Abstract ................................................ Ⅱ 第一章 绪论 .............................................. 1 1.1 研究背景 .................................................... 1 1.2 研究意义 .................................................... 3 1.3 研究内容与思路 .............................................. 4 1.4 研究方法 .................................................... 6 第二章 文献综述 .......................................... 7 2.1 施工企业和项目经理的相关概念 ................................ 7 2.1.1 施工企业................................ ................ 7 2.1.2 项目管理................................ ................ 7 2.1.3 建设工程项目经理................................ ........ 8 2.2 胜任力相关概念 .............................................. 8 2.2.1 胜任力的概念................................ ............ 8 2.2.2 胜任力相关文献评述 ..................................... 10 2.2.3 胜任力模型的概念 ....................................... 11 2.2.4 胜任力模型理论 ......................................... 12 2.2.5 胜任力模型的类型 ....................................... 13 2.2.6 胜任力模型的评述 ....................................... 14 第三章 八冶集团中天分公司项目经理胜任力现状及问题 ....... 15 3.1 公司简介 ................................................... 15 3.1.1 八冶建设集团有限公司简介 ............................... 15 3.1.2 中天分公司简介 ......................................... 17 3.2 八冶集团中天分公司管理现状 ................................. 18 3.2.1 中天分公司管理现状 ..................................... 18 3.2.2 中天分公司项目经理胜任力现状 ........................... 20 MBA学位论文作者：刘晶玉 八冶集团中天分公司项目经理的胜任力模型构建研究 V 第四章 中天分公司项目经理胜任力模型构建 ................. 26 4.1 研究流程 ................................................... 26 4.2 项目经理特征 ............................................... 26 4.2.1 项目经理胜任力特征提取步骤 ............................. 26 4.2.2 基于岗位职责的项目经理胜任力特征提取 ................... 27 4.2.3 基于行为事件访谈的项目经理胜任力特征提取 ............... 28 4.3 项目经理胜任力模型初步构建 ................................. 31 4.4 模型的校验与修正 ........................................... 32 4.4.1 初始问卷调查 ........................................... 33 4.4.2 正式问卷