人力资源是企业赖以生存和发展的基础，许多企业都对人力资源管理非常重 视。随着科技飞速发展与经济全球化的趋势，我国出现越来越多科技型企业，这 些企业市场竞争压力也越来越大，优秀的人才更是成为企业争抢的对象。习近平 总书记指出：“要用好人才，重点是科技人员，数量庞大的科研人员是创新的主 力军。”因此，如何吸引并留住更加优秀的人才，特别是科技人才，对科技型公 司尤为重要。如何能够使人力资源利用得到最大化，如何将人力资源管理与企业 战略相结合，是现代科技型企业需要思考的问题之一。 龙瞻公司是一家集数据、语音、视频、应用软件开发、硬件采购、网站开发 及IT外包服务为一体的系统集成服务商。作为一家科技型小微企业，龙瞻公司 目前面临着较为严重的人力资源问题：人力资源管理缺乏规划性和与时俱进，对 战略人力资源管理认识不足；招聘渠道单一，同时对于培训的内容与公司的现状 的把握还有待加强；在薪酬与绩效方面，问题更为严重，绩效考核体系不完善， 薪酬体系有待健全，晋升制度有待加强，导致大量人才流失。因此，龙瞻公司亟 需制定一套行之有效的人力资源管理方案。 本文以此为背景开展了对龙瞻公司战略性人力资源管理的相关研究。基于对 战略性人力资源管理概念与相关理论的梳理和探讨，结合龙瞻公司人力资源管理 的现状，找出目前问题存在的原因，并通过内外环境分析方法明确了龙瞻公司今 后的发展战略，在此发展战略的基础上为其改进招聘机制、培训机制和绩效与薪 酬机制提出了方案设计与具体操作建议。龙瞻公司战略人力资源管理方案需要遵 循协调性、变化性和以人为本的原则；在招聘机制方面明确招聘需求，制定规范 招聘机制；在培训制度方面优化培训课程与培训评估；在绩效评估方面通过二次 调查进行绩效管理的完善；在薪酬制度方面进行基本工资合理化改革、人性化福 利制度、个性化激励措施以及中长期激励制度。 关键词：战略性人力资源管理；科技型企业；SWOT分析；方案设计 III Abstract Humanresourcesarethefoundationforenterprisestosurviveanddevelop. Manyenterprisesattachgreatimportancetohumanresourcemanagement.Withthe rapiddevelopmentofscienceandtechnologyandthetrendofeconomicglobalization, moreandmoretechnology-basedenterpriseshaveemergedinChina.These enterprisesarealsofacingmoreandmorecompetitivepressuresinthemarket. Excellenttalentshavebecomethetargetofenterprises.GeneralSecretaryXiJinping pointedout:“Tousetalents,thefocusisonscienceandtechnologypersonnel,anda largenumberofscientificresearchersarethemainforceofinnovation.”Therefore, howtoattractandretainmoreoutstandingtalents,especiallyscienceandtechnology talents,isparticularlyimportantfortechnology-basedcompanies.Howtomaximize theutilizationofhumanresourcesandhowtocombinehumanresourcemanagement withcorporatestrategyaretheimportantissuesthatmoderntechnologycompanies needtothinkabout. Longzhanisasystemintegrationserviceproviderintegratingdata,voice,video, applicationsoftwaredevelopment,hardwareprocurement,websitedevelopmentand IToutsourcingservices.Asatechnology-basedsmallandmicroenterprise,Longzhan currentlyfacesserioushumanresourceproblems:humanresourcemanagementlacks planningandcorrectunderstandingofstrategichumanresourcemanagement,single recruitmentchannelandthegraspofthecontentoftrainingandthecurrentsituation ofthecompanystillneedstobestrengthened.Theproblemsinpayandperformance aremoreserious.Theperformanceappraisalsystemisimperfect,theremuneration systemneedstobeimproved,andthepromotionsystemneedstobestrengthened. Therefore,LongjingCompanyurgentlyneedstodevelopaneffectivehumanresource managementplan. Basedonthisbackground,thispaperhascarriedoutresearchonthestrategic humanresourcemanagementofLongzhanCompany.Basedonthecombingand IV discussionoftheconceptofstrategichumanresourcemanagementandrelated theories,thispapercombinesthecurrentsituationofhumanresourcesmanagementof LongzhanCompanytofindoutthereasonsforthecurrentproblems,andclarifiesthe futuredevelopmentstrategyofLongzhanthroughinternalandexternalenvironmental analysismethods.Onthebasisofthisdevelopmentstrategy,itproposesprogram designandspecificoperationalrecommendationsforimprovingtherecruitment mechanism,trainingmechanismandperformanceandcompensationmechanism.The resultsshowthatLongzhan'sstrategichumanresourcesmanagementplanneedsto followtheprinciplesofcoordination,variabilityandpeople-oriented;identify recruitmentneedsintherecruitmentmechanismanddevelopastandardized recruitmentmechanism;andoptimizetrainingcoursesandtrainingassessmentsinthe trainingsystem;andimproveperformancemanagementthroughsecondarysurveysin performanceevaluation;andinthesalarysystem,Longzhan'sstrategichuman resourcesmanagementplanalsoneedstocarryoutbasicwagerationalizationreform, humanizedwelfaresystem,individualizedincentivemeasures,andmedium-termand long-termincentivesystems. Keywords：StrategicHumanResourceManagement;ScienceandTechnology Enterprise;SWOTAnalysis;ProjectDesign V 目录 第1章引言..................................................................................................................1 1.1研究背景及意义....................................................................................1 1.1.1研究背景....................................................................................1 1.1.2研究意义....................................................................................1 1.2国内外研究现状....................................................................................2 1.2.1国外研究现状............................................................................2 1.2.2国内研究现状............................................................................4 1.3研究内容与技术路线图........................................................................5 1.3.1研究内容....................................................................................5 1.3.2技术路线图................................................................................6 第2章战略性人力资源管理相关理论......................................................................7 2.1战略性人力资源管理概述....................................................................7 2.1.1战略性人力资源管理相关概念................................................7 2.1.2战略人力资源管理研究框架....................................................8 2.2企业战略与人力资源战略...................................................................11 2.2.1企业战略概述..........................................................................11 2.2.2人力资源战略概述..................................................................12 2.2.3企业战略与人力资源战略的关系..........................................13 2.3战略人力资源规划...............................................................................14 2.3.1战略人力资源规划概念..........................................................14 2.3.2人力资源战略与人力资源规划的关系..................................15 2.3.3战略人力资源规划的改进与发展..........................................16 2.4战略招聘与培训管理..........................................................................17 2.4.1战略招聘..................................................................................17 2.4.2战略培训..................................................................................18 2.5战略薪酬与绩效管理..........................................................................18 2.5.1战略薪酬管理..........................................................................18 2.5.2战略绩效管理..........................................................................19 2.6本章小结..............................................................................................20 第3章龙瞻公司人力资源管理现状及问题分析....................................................21 3.1龙瞻公司简介......................................................................................21 VI 3.2龙瞻公司发展目标与愿景..................................................................21 3.3龙瞻公司人力资源管理现状..............................................................21 3.3.1公司组织架构..........................................................................21 3.3.2招聘与培训机制现状..............................................................24 3.3.3薪酬与绩效体系现状..............................................................27 3.4龙瞻公司人力资源管理S